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presentation of text, graphics, video, audio, or animation in digitized form for the purpose of job aids |
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planned programs designed to improve performance at the individual, group. org. level |
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-Hypercompetition: increase competition at both domestic and international levels -A power shift to the customer -Collaboration across org. and geo. boundaries -Need to maintain high levels of talent -Changes in workforces, shifting demographics -changes in techn -teams |
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-Meta analyses: overall positive effect SD= 0.62 -Training leads to innovation and tacit skills -improve technical skills -improve strategic knowledge -helps maintain consistency in performance -cross cultural training improves expatriate adjustment and peformance |
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-Required -Job/technical -Interpersonal/problem solving -Developmental/career training |
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Training: systematic process of altering employee bhavior in a way that will achieve org. goals -should be related to present job skills and abilities -has current orientation -helps emoployees master the skills needed
Devlopment: not focused on specific job related skills and is future focused |
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increasing an individual's employability outside the company simultaneously increases his or her job sercurity and desire to stay with current employer |
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1. Organizational analysis: identify whether trainging supports the co's strategic direction 2. Demographic Analysis: special needs of a particular group 3. Operations analysis: content of training 5. Individual analysis: identifying employees who need training |
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