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MGMT 3103 Exam Review 2
Vocabulary, laws, amendments, etc. YOU NEED TO KNOW!
43
Management
Undergraduate 3
03/10/2009

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Term
360-Degree Performance Appraisal
Definition
Feedback about an employee's performance is obtained from subordinates, peers, and superiors- every level involved with the employee. 360 appraisal delivers a fuller picture of the employee's strengths and weaknesses, and it often captures qualities other appraisal methods miss.
Term
401 K and 403 B
Definition
401 K plan is an employee benefit not required by law. The employee and the employer both contribute to an individual retirement account which is invested. Upon retirement, the employee gets the balance that has accumulated in the account.

403 B tax deferred retirement savings plan for non-profit organizations
Term
Accidental Death Dismemberment
Definition
Term
Adverse Impact
Definition
(GROUP ORIENTED) when a seemingly neutral employment practice has a disproportionately negative effect on a group protected by the Civil Rights Act. The possibly unintentional result of an innocent act, yet the outcome is still discriminatory.
Term
Affirmative Action
Definition
special efforts to recruit and hire qualified members of groups that have been discriminated against in the past.
-actively strive to correct imbalances
-set goals and time-tables
-preferential treatment
-temporary
-may be voluntary
Term
Albmarle vs. Moody
Definition
Supreme Court strengthened requirements on employers to demonstrate that tests used in hiring or promotion decisions are job-related and valid predictors of job success
Term
Appraisal Interview
Definition
Be Direct, straight forward, get to the point without getting personal, LISTEN to what the employee is saying.
Term
Appraisal Problems
Definition
Managers don't enjoy the confrontational nature
Term
BFOQ
Definition
"Bona Fide Occupational Qualifications"
The law allowed that there would be certain instances where business conditions would necessitate discrimination against protected group members. Must be a REASONABLE reason that would conflict with the NORMAL operation of a company.
Term
Civil Rights Act-1991, Wards vs. Cove overturned
Definition
Puts the burden of proof back on the employer (Ward vs. Cove overturned)

Clarifies Title VII requirements: disparate treatment impact suits, business necessity, job relatedness; shifts burden of proof to employer; permits punitive damages and jury trials.
Term
Conducting Performance Appraisals
Definition
Subordinates, Managers, Peers, Self-Assessment, Team members can all conduct performance appraisals
Term
Criticisms of 360 Appraisal
Definition
Too in depth, "gaming" may occur within the office, an employee can feel "ganged up on" by other employees
Term
Disability Insurance
Definition
Insurance provided to those with disabilities: cancer patients (also in recession), AIDS, pregnancy, heart disease, MS, diabetes, alcoholism, mental retardation, physical disabilities, emotional illness, specific learning disabilities, and drug abuse.
Term
Disparate Treatment
Definition
(INDIVIDUALLY ORIENTED) An employer’s intentional unequal treatment or evaluation by different standards of protected-class members.
Term
Downsize
Definition
laying off large numbers of employees
Term
Equal Employment Opportunity
Definition
giving equal opportunity to all people in the labor force either in hiring or promotional opportunities.
Term
Equal Employment Opportunity Committee
Definition
The commission, created by Title VII, is
empowered to investigate job discrimination complaints and sue on behalf of
complainants.
Term
Equal Pay Act of 1963
Definition
prohibits gender-based pay discrimination between two jobs substantially similar in skill, effort, responsibility, ad working conditions.

Fines up to $10,000, imprisonment up to 6 months, or both; enforced by EEOC; private actions for double damages up to 3 years' wages, liquidated damages, reinstatement, or promotion.
Term
Family and Medical Leave Act-1991
Definition
Requires 12 weeks' unpaid leave for medical or family needs: paternity, family member illness.

Private actions for lost wages and other expenses, reinstatement.
Term
Title VII of Civil Rights Act- 1964
Definition
Prohibits discrimination based on race, sex, color, religion, or national origin in employment decisions: hiring, pay, working conditions, promotion, discipline, or discharge.
Term
Age Discrimination in Employment Act-1967
Definition
Prohibits employment discrimination based on age for persons 40 years; restricts mandatory retirement.
Term
Vocational Rehabilitation Act-1973
Definition
REquires affirmative action by all federal contractors for persons with disabilities; defines disabilities as physical or mental impairments that substantially limit life activities.
Term
Americans With Disabilities ACt- 1990
Definition
Extends affirmative action provisions of Vocational Rehabilitation Act to private employers; requires workplace modifications to facilitate disabled employees; prohibit discrimination against disabled.
Term
Fair Labor Standards Act- 1938
Definition
Creates exempt (salaried) and nonexempt (hourly) employee categories, governing overtime and other rules; sets minimum wage, child-labor laws.
Term
Garnishment
Definition
making oneself look better/more qualified on paper than he or she really is
Term
WARN Act or Plant Closing Bill
Definition
Worker Adjustment and Retraining Notification ACt of 1989- requires covered employers to give affected employees 60 days' written notice of plant closings or mass layoffs (only required by law if company is laying off +100 employees)
Term
Griggs vs, Duke Power
Definition
The Supreme Court ruled that employer discrimination need not be overt or intentional to be present—employment practices having an adverse impact on protected classes can be illegal even when applied equally to all employees.
Employers have the burden of proving that employment requirements are job-related or constitute a business necessity and are absolutely necessary for job success.
Good intent, or absence of intent to discriminate, is not a sufficient defense of adverse impact.
Term
Group Life Insurance
Definition
Single contract that covers an entire group of people.
Term
Health Insurance
Definition
(According to Hank) Hospital and Medical Insurance. An employee benefit not required by law.
Term
Vesting
Definition
5-10 years commitment to a company
Term
Wards Cove vs. Atonio
Definition
Supreme Court held that a statistical disparity among protected members of a workforce does not show proof of discrimination—the proper comparison is to qualified applicants in the employer’s relevant labor market.
Term
Worker's Compensation
Definition
provides financial support to employees suffering a work-related injury or illness.
Term
IRA
Definition
Individual Retirement Arrangement, a retirement plan account that provides same tax advantages for retirement savings
Term
Layoff
Definition
Firing, letting go an employee
Term
Leniency Problem
Definition
rating system, more B's than D's. (AKA Leniency Error)
Term
Protected Class
Definition
"Protected Group" groups of people defined by race, gender, age, disability, ethnicity, etc. protected by Title VII of the Civil Rights Act.
Term
Reverse Discrimination
Definition
NO SUCH THING! All discrimination is discrimination.
The act of giving preference to members of protected classes to the extent that unprotected individuals believe they are suffering discrimination.
Term
Severance Pay
Definition
Money paid to employee by employer after being laidoff
Term
Sexual Harassment
Definition
1. Quid pro quo- sexual promises or rejection determine employment
2. Hostile Working Environment- vulgar, inappropriate actions, or suggestive actions unwanted by another party
Term
Pension Plans
Definition
retirement savings plan
Term
University of California vs. Bakke
Definition
The Supreme Court ruled that:
Applicants must be evaluated on an individual basis.
Race can be one factor used in the evaluation process as long as other competitive factors are considered.
The Court stated that affirmative action programs were not illegal (reverse discrimination) per se as long as rigid quota systems were not specified for different protected classes.
Term
reliability
Definition
refers to the consistency of test scores over time and across alternative measurements.
Term
validity
Definition
accuracy of a test, how much it pertains to the job description/specifications
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