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anything composed of parts arranged together in some way |
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arranged people and resources to work toward a goal |
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the official structure of the organization |
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the se of unofficial relationships among an organizations members |
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3 elements of organizing/structure |
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1. divide up work 2. arrange resources 3. coordinate activities |
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organizational chart elements |
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Division of work Chain of Command Span of control Communication flow Major units Staf vs Line Levels of mgmt |
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staff support activities line performs core activities |
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identifies the informal structures and their embedded social relationships that are active in and organization |
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1. Functional 2. Divisional 3. Matrix 4. Team 5. Network |
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groups together people with similar skills who perform similar tasks |
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groups together people and jobs working on a single product or service |
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combines functional and divisional approaches to emphasize project or program teams -1st a functional structure -2nd a project/program structure |
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uses permanent and temporary cross-functional teams to improve lateral relations |
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uses IT to ling with networks of outside suppliers and service contractors |
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-lack of coordination/communication across silos -protecting your terf |
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geography, product, customer |
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product structure (divisional) |
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groups together people and jobs working on a single product or service |
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geographical structure (divisional) |
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brings together people and jobs performed in the same location |
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customer structure (divisional) |
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groups together people and jobs that serve the same customer clients |
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