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MGMT 3001
Chapter 4
18
Management
Undergraduate 4
10/20/2009

Additional Management Flashcards

 


 

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Term
Ethics
Definition
the way in which we answer value-laden questions (Raol Schander’s definition)
Term
Ethical dilemma
Definition
a situation that arises when all alternative choices or behaviors are deemed undesirable because of potentially negative consequences, making it difficult to distinguish right from wrong
Term
Utilitarian approach
Definition
the ethical concept that moral behaviors produce the greatest good for the greatest number
Term
Individualism approach
Definition
the ethical concept that acts are moral when they promote the individual’s best long-term interests, which ultimately leads to the greater good
Term
Moral-rights approach
Definition
the ethical concept that moral decisions are those that best maintain the rights of those people affected by them
Term
Justice approach
Definition
the ethical concept that moral decisions must be based on standards of equity, fairness, and impartiality
Term
Distributive justice
Definition
the concept that different treatment of people should not be based on arbitrary characteristics. In the case of substantive differences, people should be treated differently in proportion to the differences among them
Term
Procedural justice
Definition
the concept that rules should be clearly stated and consistently and impartially enforced
Term
Compensatory justice
Definition
the concept that individuals should be compensated for the cost of their injuries by the party responsible and also that individuals should not be held responsible for matters over which they have no control
Term
Corporate social responsibility
Definition
the obligation of organization management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization
Term
Stakeholder
Definition
any group within or outside the organization that has a stake in the organization’s performance
Term
Sustainability
Definition
economic development that meets the needs of the current population while preserving the environment for the needs of future generations
Term
Discretionary responsibility
Definition
organizational responsibility that is voluntary and guided by the organization’s desire to make social contributions not mandated by economics, law, or ethics
Term
Code of ethics
Definition
a formal statement of the organization’s values regarding ethics and social issues
Term
Ethics committee
Definition
a group of executives assigned to oversee the organization’s ethics by ruling on questionable issues and disciplining violators
Term
Chief ethics officer
Definition
a company executive who oversees ethics and legal compliance
Term
Ethics training
Definition
training programs to help employees deal with ethical questions and values
Term
Whistle-blowing
Definition
the disclosure by an employee of illegal, immoral, or illegitimate practices by the organization
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