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A "we feeling" binding group members together |
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Occurs when others' expectations are unknown |
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Relationship-building group behavior that fosters supportive and constructive interpersonal relationships. |
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Giving in to a unanimous but wrong opposition. |
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Janis's term for a cohesive in-group's unwillingness to realistically view alternatives. |
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Small group with complementary skills who hold themselves mutually accountable for common purpose, goals, and approach. |
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Team members satisfied and willing to contribute |
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Reciprocal faith in others' intentions and behavior. |
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Team made up of technical specialists from different areas |
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Information technology allows group members in different locations to conduct business. |
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Constraints that restrict rational decision making. |
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Rules of thumb or shortcuts that people use to reduce information-processing demands. |
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Choosing a solution that meets a minimum standard of acceptance. |
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Sticking to an ineffective course of action too long |
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Process to generate ideas from physically dispersed experts |
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Encourages different opinions without protecting management's personal feelings |
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Fostering a debate of opposing viewpoints to better understand an issue. |
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Conflicting parties involve a third person rather than dealing directly with each other. |
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alternative dispute resolution |
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Avoiding costly lawsuits by resolving conflicts informally or through mediation or arbitration |
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Give-and-take process between conflicting interdependent parties |
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