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Definition
Psychological response to demands for which there is something at stake and coping with those demands exceeds a person's capacity or resources. |
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particular demands that cause ppl to experience stress |
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Term
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Definition
negative consequences that occur when demand exceed one's capacity or resources |
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What are 4 main types of work stressors? |
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Definition
1)Hindrance 2)Challenge 3)Work 4)Nonwork |
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Definition
stressful demands that are percieved as hindering progress towards personal accomplishments or goal attainment. *trigger anger and anxiety |
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Stressful demands that percieved as opportunities for learning, growth, and achievement. *can be exhausting but trigger positive emotions such as pride and enthusiasm |
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Role conflict, Role ambiguity, role overload, and daily hassles |
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ex: (Hindrance) work-family conflict and negative life events (Challenge): family time demands, personal develop., and positive life events |
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Most stressful job vs. least stressful (Yes, she does asks this question) |
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Most stressful- u.s president Least stressful- Florist |
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Answers "Is this stressful?" |
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Definition
Answers "How can I cope?" |
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Behavioral Methods of coping with stress |
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Definition
working harder, seeking assistance, venting anger |
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Cognitive Methods of coping with stress |
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Definition
Strategizing, self-motivation, changing priorities, avoiding, distancing and ignoring |
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How much more does it cost to provide healthcare for a stress worker?
Doctor visits? |
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Definition
Healthcare: 50% Doctor visits: 60%-90% |
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