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MGMT 100 exam 1
all quiz questions until first midterm
80
Management
Undergraduate 1
10/24/2012

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Term
an owner of an LLC is always doubly taxed on income. T or F
Definition
false
Term
a manager who supervises a larger number of ppl has
Definition
a large span of leadership
Term
in this form of ownership, owners are never responsible for the company's assets or debts
Definition
corporation
Term
the chain of command in an org refers to who reports to whom T or F
Definition
true
Term
a company that is owned by a larger company but operates independently is called a
Definition
wholly owned affiliate
Term
silo mentality tends to occur in an org with this kind of structure
Definition
divisional
Term
which of the following is a key advantage of centralized decision making?
Definition
organization-wide consistency
Term
organizational structur refers to the way in which the division of labor, comm, and resources are arranged in an org. T or F
Definition
true
Term
job specialization tends to reduce tedium in the workplace for routine jobs. T or F
Definition
false
Term
starfish organizations tend to be hierarchical. T or F
Definition
false
Term
______ refers to the way in which organization is setup with respect to division of labor, who has authority, and how resources are allocated
Definition
organizational structure
Term
a sole proprietor is personally responsible for all of his or her company's debts. T or F
Definition
true
Term
a friend recommended you for a job in his company. you know nothing about th ecompany except that it is flat, organic, and adaptive. Which of the following constitutes the best guess of the company's identity?
Definition
a very small consulting firm that specializes in intellectual property
Term
an organic org is characterized by a high level of this:
Definition
flexibility
Term
in a _______ structure, a single team member is likely to report to two different bosses
Definition
matrix
Term
culture includes both physical and mental things. T or F
Definition
true
Term
organizational identity is an expression of cultural understandings. T of F
Definition
true
Term
attitude is:
Definition
groups of ideas, values, beliefs that predispose us to react in a particular way
Term
mores are:
Definition
moral attitudes
Term
norms are:
Definition
internalized standards of behavior
Term
values are:
Definition
ideas related to good/bad, right/wrong, attractive/unattractive
Term
a norm gets established by:
Definition
a cultural group
Term
culture is the _____ that guide our behavior
Definition
basic assumptions, values, and core beliefs
Term
________ are the msot observable of the three levels in Schein's 3-level model of culture
Definition
observable artifacts
Term
mores are more concerned with serious social issues than folkways. T or F
Definition
true
Term
how outsiders perceive the organization is called _______
Definition
organizational image
Term
an org with a strong culture is one in which the central values and norms are held by only a few members of the org. T or F
Definition
false
Term
_________ is an org's internal understanding of itself in relation to other orgs
Definition
organizational identity
Term
an organization with a strong culture always has a strong leader who has absolute control over the org. T or F
Definition
false
Term
an org's identity is easy to change based on external conditions. T or F
Definition
false
Term
what is central, enduring, and unique about an org reps the ______ component of its identity
Definition
definitional
Term
one way of thinking about org culture is the competing values model. an org that prizes stability and is externally directed would be described as _____ by the model
Definition
market culture
Term
accommodation or smoothing is:
Definition
playing down conflict, seeking harmony among parties
Term
collaboration or problem solving is:
Definition
searching for a solution that meets each other's needs
Term
compromise is:
Definition
bargaining for gains and losses to each party
Term
avoidance or withdrawal is:
Definition
denying the existence of conflict and hiding one's true feelings
Term
competition or authoritative command is:
Definition
forcing a solution to impose one's will on the other party
Term
a paradox reveals a situation in which two _____ facts are ______
Definition
opposing and true
Term
Lewin showed that an autocratic leadership style resulted in highly motivated and empowered workers. T or F
Definition
false
Term
_____ is the tendency among some ppl to avoid responsibility by free-riding in groups
Definition
social loafing
Term
a group of ppl who work together through computer-mediated interactions rather than face-to-face interactions are known as _______
Definition
virtual team
Term
the _______ states that those who have authority need the consent of those whom they have authority over
Definition
power paradox
Term
in today's work environment, ppl join and leave groups more frequently than they had in the past. T of F
Definition
true
Term
this stage of group dev is characterized by a high degree of conflict
Definition
storming
Term
in group dev it si common to see some groups that
Definition
repeat stages of development as group membership changes
Term
which of the following is a group maintenance role?
Definition
tension reliever
Term
norming is the stage of group dev in which group members are getting to know one another. T of F
Definition
false
Term
team harmony is fundamental requirement of successful teams. T or F
Definition
false
Term
leaders should prevent angry or resentful team members from airing their complaints in a group at all costs. T or F
Definition
false
Term
the tendency for highly cohesive teams to lose their evaluative capabilities is called ______
Definition
groupthink
Term
legitimate power comes with the position in the org. T or F
Definition
true
Term
Does this best describe contingency approaches to leadership?..Diff situations require diff leadership styles. Yes or no
Definition
yes
Term
self-consciousness is or is not a key component of social and emotional intelligence
Definition
is not
Term
the idea behind the path-goal theory is to _____
Definition
provide a path for employees to reach their goal and clear the path of any possible obstacles
Term
referent power come from having the knowledge of an expert. T or F
Definition
false
Term
creativity is or is not a terminal value
Definition
is not
Term
a stakeholder in a company is a party that has an interest in the company's success or failure. T of F
Definition
true
Term
in the Fiedler scheme, the task-motivated leader is most effect at the extremes (i.e. high control or low control situations). T or F.
Definition
true
Term
Cynthia is an analyst for the company. The comapny uses her data to make all of its business predictions.Cynthia is asking for a special 12-week working vacation. what kind of power is she using?
Definition
expert power
Term
expert power is the ability to influence others bc they admire you and want to be identified with you. T or F.
Definition
false
Term
the regular use of position power to manage people is or is not an example of emotionally intelligent activities?
Definition
is not
Term
the Vroom-Jago model helps managers decide who should make the decision. T or F
Definition
true
Term
not telling a customer that he is eligible for a free service. the company prides itself on "looking out for its customers." This is an ethic violation on the level of:
Definition
organizational code of ethics
Term
the primary force behind coercive power is:
Definition
the threat of punishment
Term
_____ is an ability to understand the emotions in oneself and others and be able to use this understanding to handle relationships effectively
Definition
emotional intelligence
Term
______is the belief that the required performance level will achieve the desired outcomes
Definition
instrumentality
Term
the desire for social status is an intrinsic motivator. T of F
Definition
false
Term
in expectancy theory, valence is a measure of:
Definition
how much value you place on the reward
Term
ppl with ____ are likely to be passive in because _______
Definition
low internal locus of control;they feel that they are no in control of what happens to them
Term
In herzberg's two-factor theory ______ determines satisfaction and dissatisfaction:
Definition
hygiene factors determine dissatisfaction
motivators determine satisfaction
Term
self-efficacy is the belief that one can do the job. T of F
Definition
true
Term
in expectancy theory, a person who is independently wealthy is likely to have _____ for a high - paying, but tedious, task
Definition
low valence
Term
ultimately you are responsible for motivating yourself. T or F.
Definition
true
Term
job security does or does not support a worker's esteem needs
Definition
does not
Term
the lower order of needs in Maslow's hierarchy include physiological needs, safety needs, and:
Definition
social needs
Term
Vrooms expectancy theory equation is _______ = expectancy X instrumentality X valence
Definition
motivation
Term
intrinsic motivation includes rewards? T of F
Definition
true. intrinsic motivation includes personal satisfaction
Term
In Hzerberg's two-factor theory, getting a raise in salary is likely to do what in regards to satisfaction/dissatisfaction?
Definition
decrease job dissatisfaction
Term
the core characteristics model identifies five core job characteristics that have an impact on motivation and thus job outcomes. T or F
Definition
true
Term
growth needs are desires for satisfying interpersonal relationships. T or F
Definition
false
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