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Merchandising Chapter 3
Iowa State University TC 275 Instuctor: Linda Niehm
17
Business
Undergraduate 2
02/09/2011

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Term
Business to business transactions are assumed to be at ___price while sales of goods to ultimate consumers are at ___price.

A. wholesale; retail
B. retail; wholesale
C. wholesale; discount
D. none of the above
Definition
A)wholesale; retail
Term
(T/F)Benchmarks provide indicators of levels of a firm’s success relative to similar firms in a given industry sector.
Definition
True
Term
A complete description of a retail organization includes which of the following aspects:


A. Assortment requirement, pricing position, presentation methods
B. Assortment requirement, pricing position, business organization
C. Assortment requirement, pricing position, business organization, presentation methods
D. pricing position, business organization, presentation methods
Definition
C. Assortment requirement, pricing position, business organization, presentation methods
Term
Which of the following statements about trade channels are correct?


A. It could be brick-and-mortar, catalog, or online
B. Different trade channels for the same retailer may carry similar merchandise, but not necessarily the same merchandise assortments or the same prices
C. More and more today's retailers operate via multi-channels
D. All of the above
Definition
D)
Which of the following statements about trade channels are correct?


A. It could be brick-and-mortar, catalog, or online
B. Different trade channels for the same retailer may carry similar merchandise, but not necessarily the same merchandise assortments or the same prices
C. More and more today's retailers operate via multi-channels
Term
Referring to TAMS, the three fundamental components of the merchandising process are:


A. Planning, developing, and manufacturing
B. Planning, developing, and delivery
C. Developing, manufacturing, and delivering
D. Planning, developing, and presenting
Definition
D. Planning, developing, and presenting
Term
Goals of product development is to produce____ products.


A. salable
B. serviceable
C. profitable
D. All of the above
Definition
D)


A. salable
B. serviceable
C. profitable
Term
Which of the following formulas related to income statements are correct?


A. Operating profit = Gross margin - Operating expenses
B. Gross margin = Net sales - Cost of goods sold
C. Net sales = Gross sales - Customer returns & allowances
D. All of the above
Definition
D)

A. Operating profit = Gross margin - Operating expenses
B. Gross margin = Net sales - Cost of goods sold
C. Net sales = Gross sales - Customer returns & allowances
Term
Which of the following is not an example of an income modification?


A. Cost of goods sold
B. Gross margin
C. Overhead expense
D. Other income
Definition
B. Gross margin
Term
(T/F)Adjusted gross margin is the revenue available to cover operating expenses and generate profit, sometimes also called gross profit.
Definition
False
Term
According to the text, merchandise circle = ___weeks

A. 36
B. 52
C. 12
D. 25
Definition
B)52 weeks
Term
-Selling goods and services to ultimate customer
-Highly significant industry sector in overall economy (sales, employment)
Definition
Retailing
Term
-Cross shopping -Out shopping -Power shopping -Value+price+convenience -Purposive vs. Leisure
-Educated, savvy, technology consumers
-Real world needs, examples(lifestyle retailing)
-Shop less often but buy more per trip
Definition
Consumer Shopping Trends
Term
Plan, develop, present
Definition
TAMS Taxonomy of Merchandising Processes
Term
A combination of products whose style can:
-Satisfy similar customer needs
-Be sold at a specific price range
-Use similar marketing strategies
Definition
Product Line = Merchandise Line
Term
-Interaction of firm constituencies
-Evaluate merchandise mix, forecasts, projections
-Develop merchandise budgets and assortment plans
-Considers past performance
-Delivery, allocation, timing plans
Definition
Line Planning
Term
(to develop)
-Producible goods
-Serviceable goods
-Salable goods
-Profitable goods
Definition
Goals of Line Development
Term
Income Measurements
-Gross Sales (total revenue)
-Net Sales (GS minus customer returns, allowances)
-Gross Margin (revenue to cover operating expenses)
-Operating Profit (what remains after expenses; efficiency measure)
-Net Profits (before tax profit)
Definition
Income Statement
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