Term
| Four outcomes that help determine the success of a program |
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Definition
1. Reduced misconduct observed by employees
2. Reduced pressure to engage in unethical conduct.
3. Increased willingness of employees to report misconduct.
4. Greater satisfaction with organizational response to reports of misconduct. |
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Term
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Definition
| Financial stability: make sure just surviving is not the objective |
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Term
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Definition
| Communication: create a sense of loyalty and belonging among employees |
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Term
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Definition
| Systems and processes: organization is focusing on best it can be. Quality, productivity and efficiency. |
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Term
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Definition
| Accountability: employees and managers take responsibility. |
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Term
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Definition
| Alignment: developing a shared vision of the future. |
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Term
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Definition
| Social responsibility: organization can use relationships to sustain through crisis and change. |
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Term
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Definition
| Sustainability: must embrace the highest ethical standards in all interactions with employees, suppliers, customers, stakeholders and the community |
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Term
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Definition
1. Employees
2. Customers
3. Stakeholders
4. Suppliers
5. Community |
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Term
| how to move in this direction of improving culture (4) |
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Definition
1. Criteria for success of an ethics program must be outcomes based.
2. Each organization must identify the indicators of its culture.
3. Org. must gauge how all levels of employees perceive adherence to values by others within the company.
4. Formal programs are guides to shape culture, not vice versa |
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