Shared Flashcard Set

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Master Training Specialist
Master Train Specialist Handbook
127
Other
Not Applicable
03/29/2010

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Cards

Term
State the purpose of the Navy Training System
Definition
- Preparation to Train
- Delivery of Training
- Evaluation of Training
Term
What is the most essential, single link in the training chain?
Definition
The Instructor
Term
State and discuss the 3 qualities of an efficient and effective instructor
Definition
- Knowledge
- Ability
- Personality
Term
Discuss the Instructor's responsibilites in terms of:
A. Responsibility to students
B. Responsibility to training saftey
C. Responsibility to security
D. Responsibility to curriculum
Definition
A. Resolve conflicts
B. Follow safety procedures
C. Secure classified materials
D. Develop & maintain
Term
List & discuss the key principles of applying motivation theory in a training situation
Definition
Attitudes
Nees & Drives
Interests
Values
Incentives
Achievements
Term
List & discuss 5 techniques which can assist in the developing motivational strategies for instruction
Definition
Make interesting
Establish goals
Provide feedback
Show interest in students
Encougage participation
Term
State the ultimate goal of instruction
Definition
Remain motivated beyond instructors influence
Term
State and discuss 5 different ways of learning
Definition
Imitation
Insight
Trial and error
Transfer
Association
Term
State and discuss the 5 laws of learning
Definition
Readiness
Effect
Excercise
Primary
Intensity
Term
Discuss how motivation effects student learning
Definition
- positive corrilation by way of motivation and success
- Tremendious impact on ability to learn
Term
State and discuss the 6 common characteristics all students possess
Definition
Maturity
Ability to evaluate
Desire to succeed
Fallibility
Respect for instructors
Recognition
Term
State and discuss 4 basic learning styles
Definition
Concrete
Abstract
Active
Reflection
Term
Discuss the barriers to effective communication
Definition
Lack of common experience
Overuse of abstraction
Fear
Enviornment factors
Term
State and discuss the purpose of the 3-step communication process.
Definition
- Send a message
- Recieve message
- Feedback
Term
Discuss why listening is one of the most important communication skills
Definition
Hearing & understanding is an active process
Term
Describe 5 factors that must be considered in planning instructional delivery
Definition
Articulation
Grammer
Rate of speech
Inflection
Force (Emphasis)
Term
State and discuss the importance of body movement as an important part of successful communication
Definition
- Reinforces
- Emphasizes
- Clarifies
Term
State and discuss the 4 purposes of oral questioning
Definition
- discover students interests/depth of knowledge
- Arouse interest in subject
- Review & summarize important info
- Test knowledge
Term
State and discuss the characteristics of a good oral question
Definition
- Level of instuction
- Use of interrogative
- Clarity of meaning
Term
Discuss the types of oral questions and their purposes
Definition
Factual
Multiple choice
Thought provoking
Yes/No
Leading
Interest arousing
Canvassing
Term
State the 5 steps of the 5 step questioning technique
Definition
Ask
Pause
Pick
Listen
Emphasize correct
Term
List and discuss the different instuctional methods
Definition
Lecture
Lecture w/ audio visual
Lesson
Demonstrate
Role playing
Case study
Term
State and discuss the 3 parts of a learning objective
Definition
Parts/Elements

- Behavior
- Conditions
- Standard
Term
Discuss the 2 methods of testing and their importance
Definition
- Knowledge
- Performance
Term
Explain the 5 learning levels a knowledge test item may test
Definition
Recognition
Recall
Comprehension
Application
Analysis/Evaluation
Term
Discuss the different types of performance tests
Definition
- Process
- Product
Term
List and describe the primary materials used in presenting instruction
Definition
- Lesson plans
- Instruction sheets
- Instructional Media/Visual instruction
Term
State the purpose of using Instructional Media Materials (IMM) and Visual Information
Definition
- Increase student understanding
- Retention of info
- Raise level of interest & motivation
Term
Discuss the purpose of the Shareable Content Object Reference Model (SCORM) and its application in Content Development.
(Learning Research/SME/Technology)
Definition
RAID
- reusable
- interoperable
- durable
- accessible
Term
Describe reuse, repurpose, and reference as it applies to NCOM.
(Learning Research/SME/Technology)
Definition
- take existing object and use in new ways
(object is technology, reference, information)
Term
Name the five content types and describe when each would be used as they relate to enabling objective statements.
(Learning Research/SME/Technology)
Definition
CFPPP
- concepts
- facts
- procedures
- processes
- principles
Term
Describe enabling objective content use levels.
(Learning Research/SME/ Technology)
Definition
- "remember" use level
- "apply" use level
Term
Describe metadata and its capabilities.
(Learning Research/SME/Technology)
Definition
It is data about data.
It describes content, context and structure of the data.
(Who made it, how it was made, what it is made of, what it was made for.)
Term
Discuss the key precepts of ILE Information Architecture to include Navy Content Object Model, Sharable Content Object Knowledge Model (SCORM), and Enabling Learning Objectives /Terminal Learning Objectives (ELO/TLO).
(Learning Research/SME/ Technology/Planning/Continuous Improvement)
Definition
NCOM - standard to optimize useability of assets
SCORM - implements sequencing and navigation of assets (within lesson and CMS)
ELO - based upon skills to be learned
TLO - based upon job to be performed
Term
What is a Job Task Analysis (JTA)?
(Learning Research/SME/Technology)
Definition
- provides framework for integrated learning environment (ILE)
- defines job/position requirements
- what are required competencies
Term
Contrast Level 1 and 2 JTA data.
(Learning Research/SME/Technology)
Definition
Level 1 = Rating
Level 2 = Job (Rating + Skill group)
Term
Where does one find technical specifications, XML specifications, and NMCI Core Build requirements?
(Learning Research/SME/Technology)
Definition
XML - is found in MPT&ECIOSWIT-ILE-SPEC-2B, 10 Apr 07
NMCI - is found in MPT&ECIOSWIT-ILE-SPEC-4D, 15 Aug 07
Term
What are the three educational domains discussed in the Navy ILE Learning Objective Statements (NLOS) Specifications and Guidance? Name the main verb categories attributed to each.
(Learning Research/SME/Technology)
Definition
DOMAINS
- cognitive
- affective
- psychomotor
Term
Discuss the types of questions used for each Content Use Level.
(Learning Research/SME/Technology/Assessment
Definition
- questions for "remember use level" assess if learner able to recognize and recall
- questions for "apply use level" assess performance and procedures
Term
Discuss the phases of the Instructional Design process.
(Planning/Learning Research/SME/Technology)
Definition
Phase 1 - establish performance standards and requirements
Phase 2 - design human performance standards
Phase 3 - develop, build and integrate tools
Phase 4 - implement and test; intervention and evaluation
Term
Discuss the item(s) developed in Phase I (Plan) of Task-Based Curriculum Development.
Definition
TPP - Training Project Plan
- CIN and CDP
- cancellation of existing TPP
Term
Discuss the items developed in Phase II (Analyze).
Definition
CTTL - Course Training Task List
- tasks as a part of a duty
- duties as a part of a job
- jobs that define a rate
Term
Discuss the items developed in Phase III (Design).
Definition
TCCD - Training Course Control Document
- LOs (learning objectives)
- EOs (enabling objectives)
- TOs (terminal objectives)
Term
State the two categories of learning objectives.
Definition
- TO = one or more duties on CTTL
- EO = one or more tasks on CTTL
Term
Discuss the items developed in Phase IV (Develop).
Definition
- LP (lesson plan)
- TG (trainee guide)
- tests
Term
Discuss the purpose of Instructional Media Materials (IMM) and Visual Information (VI).
Definition
designed to increase student :
- understanding
- interest
- motivation
Term
State and discuss the elements of the Lesson Plan.
Definition
- cover page
- title
- change record
- table of contents
- security notice
- safety notice
- terminal objective
- lessons
Term
State and discuss the elements of the Trainee Guide
Definition
- front matter
- outline sheet
- information sheets
- assignment sheets
- job sheets
- diagram sheets
- problem sheets
Term
State the rules for writing a Course Training Task List (CTTL) statement.
Definition
there are many rules.
Must review NAVEDTRA 130A Tablle 2-1
Term
State the purpose of testing.
Definition
- determine trainee attainment of terminal and enabling objectives (TOs and EOs)
Term
Explain the purpose of conducting a Pilot (Phase IV).
Definition
- evaluates materials developed for a course in a training environment to determine accuracy and adequacy in support of learning objectives
Term
List the justifiable reasons for developing, revising, or canceling a course.
Definition
- directed to change by higher authority
- changes in Personnel Performance Profile
Term
Discuss the purpose of Phase V (Implementation).
Definition
- conduct instruction
Term
Discuss the purpose of Phase VI (Evaluate).
Definition
- internal and external feedback
Term
Discuss the relationship between the following as used in the CTTL.
a. Job
b. Duty
c. Task
Definition
Job - is made up of duties and tasks
Duty - is a major part of the work time and is made up of closely related tasks which are observable and measurable
Task - independent of other tasks; short period of time to perform; clusters of tasks make up a duty
Term
State the difference between the Course Mission Statement and a Terminal Objective.
Definition
CMS - purpose of the course
TO - result of the lesson (should define a duty to be performed)
Term
Describe the three products of a Training Course Control Document:
Definition
- front matter
- Curriculum Outline of Instruction (COI)
- annexes
Term
List the Volumes of NAVEDTRA 130 and their purpose.
Definition
VOL 1 - step by step guidance for developing effective training materials
VOL 2 - sample documents
VOL 3 - management information
Term
Spell out the full term for the following abbreviations/acronyms:
a. LP
b. DDA page
c. TO
d. EO
e. DP
f. RIA
g. IMM/VI
Definition
LP - lesson plan
DDA page - discussion demonstration activity
TO - terminal objective
EO - enabling objective
DP - discussion point
RIA - related instructor acivity
IMM/VI - instructional media material / visual information
Term
Discuss where to find the procedures for handling and storing classified training materials.
Definition
- Section 5 - Security Requirements
Term
State the volumes and titles in the NAVEDTRA 131 and what they contain.
Definition
VOL 1 - step by step guidance for development of training materials
VOL 2 - sample documents
VOL 3 - management information
VOL 1 Supplement - PPP Development
Term
Describe the pre-, post-, and core stages involved in developing materials following the Personnel Performance Profile (PPP) -Based curriculum development method (seven).
Definition
Pre-stage = planning
Core stages = stages 1 through 5
Post stage = evaluation
(7 stages total according to NAVEDTRA 131)
Term
List the contents of a Training Project Plan (TPP).
Definition
- cover page
- table of contents
- justification
- impact if course development or revision not undertaken
- course data page
- safety risks and HAZMAT exposure
- curriculum development method used
- milestones
- resource requirements
Term
Define a Personnel Performance Profile (PPP).
Definition
A minimum listing of knowledge and skills required to operate and maintain a system/subsystem of equipment or to perform a task or function
Term
State the most critical element of curriculum development per NAVEDTRA 131, and explain its importance.
Definition
TLA - Training Level Assigment
(can be developed concurrently with TMA or Table Assignment Matrix)
Term
Discuss the products of the Training Path System (TPS) Stage 1.
Definition
- PPP table listing
- drafting of new or modified PPP tables
- preliminary Training Path System
Term
Describe the contents of the preliminary Training Course Control Documents (TCCD) Stage 2.
Definition
- Profile Item to Topic Objective Assignment Chart
- Resource Requirements List (RRL)
- Curriculum Outline of Instruction (COI)
Term
Describe the elements of the Lesson Plan (LP).
Definition
- cover page
- title page
- List of Effective Pages
- Letter of Promulgation
- change record
- table of contents
- security notice
- safety/HAZMAT notice
- how to use lesson plans
- allocation of instructor time
- course learning objectives
Term
What are the six types of instruction sheets found in the Trainee Guide (TG)?
Definition
JPIDOA
- job
- problem
- information
- diagram
- outline
- assignment
Term
Describe the Training Objective Statement (TOS) codes for both knowledge and skill.
Definition
KNOWLEDGE
F = Familiarization
T = Theory
SKILL
S = skill background
J = skill task/function
( O = operational, P = preventive, C = corrective, M = maintenance)
Term
Define the three "Task Sets."
- Coordinate
- Direct
- Perform
Definition
- COORDINATE actions between DIRECT and PERFORM
- DIRECT actions of PERFORM
- PERFORM hardware and non-hardware skills
Term
Discuss the types of courses listed in a Training Path Chart (TPC).
Definition
5 types:
(BARCO)
- background
- advanced
- replacement
- conversion
- onboard
Term
When should job sheet development begin?
Definition
- as soon as the TPS (Training Path System) is done
Term
Explain how Course Learning Objectives (CLOs) are developed.
Definition
- select the appropriate, already prepared, Course Learning Objective model statements
- these should correspond to the TOS group and specific TOS chosen while developing the TPS
Term
How are part numbers determined?
Definition
- these are derived from the PPP table number
Term
How are part numbers determined?
Definition
- these are derived from the PPP table number
Term
How are part numbers determined?
Definition
- these are derived from the PPP table number
Term
What are the eight ways to sequence a course?
Definition
- job performance
- chronological order
- critical sequence
- principle of reverse sequence
- simple to complex
- cooperative sequence
- relationship of like COI elements
- combination approach
Term
What is contained in a Resource Requirements List (RRL)?
Definition
- all materials needed to conduct training
Term
What is contained in the final Training Course Control Document (TCCD)?
Definition
- front matter (cover, title, LoP, ToC, Forward, CDP, TDP...)
- COI ( CLOs, TLOs)
- Annexes (RRL, CMS, FAL...)
Term
What annexes are included in the final Training Course Control Document (TCCD)?
Definition
- Required Resource List (RRL)
- Course Master Schedule (CMS)
- Fault Analysis List (FAL)
- Item-to-Topic Objective Assignment Chart
Term
List the responsibility of each of the following members of the training organizational structure: Chief of Naval Operations (CNO); Naval Manpower, Personnel, Training and Education (MPT&E); Naval Education and Training Command (NETC); Naval Personnel Development Center (NPDC); Learning Centers; Course Curriculum Model Manager (CCMM); and the Participating Activity.
Definition
CNO - provides policy for implementing and supporting training
MPT&E – anticipates the navy total force capabilities required to support joint war fighting in an agile cost-effective manner
NETC – To train those who serve-provides tools
NPDC – Maintains Facilities and Equipment
Learning Centers – Fiscal, Fleet Training
CCMM –Develops, revises and maintains a course
Term
Describe the "A", "C", and "F" type courses of instruction.
(Continuous Improvement/SME/Human Dev & Learning)
Definition
A - basic knowledge and skill for rating
C - advanced specialized skills for job
F - individual functional skill or rating specific training
Term
Describe the instructor certification process in your training command.
(Continuous Improvement/SME)
Definition
- instructor indoctrination
- practice teach
- 3 evaluated lessons
Term
Discuss “attrition” and contrast its meaning in both operations and training.
(Continuous Improvement/SME)
Definition
- loss of personnel due to failing perfomance, for either academic or non-academic reasons
Term
Discuss the Academic Review Board (ARB) process.
(Continuous Improvement/SME/Diversity)
Definition
- for substandard performance (failing grades)
- performing below expectations
- determine reasons for failure
- determine ability to continue
Term
Discuss test failure policies and associated grading criteria within your learning environment.
(Continuous Improvement/SME)
Definition
- debrief, review and remediation
- maximum grade is the minimum passing grade
Term
Who determines what curriculum development model will be used for curriculum modifications within your learning environment?
(Continuous Improvement/SME/Change Management)
Definition
- CCMM
-The CCA Determines whether to use the task based method or PPP
Term
Who is responsible for maintaining a course audit trail / a master record?
(Continuous Improvement/SME)
Definition
- CCMM
-The CISO curriculum and instructional standards office
Term
Describe the evaluation of instructors in laboratory / classroom / facilitated environments.
(Continuous Improvement/SME/Assessment/Planning/Technology)
Definition
- initial training (indoc, practice, certification)
- U/I evaluation
- quarterly review
Term
Discuss the student critique program within your learning environment.
(Continuous Improvement/SME/Individual Assessment/Professional Development)
Definition
- issue/reciept of critiques
- screen for immediate responses
- incorporate into end of course report
- evaluate for further action
Term
Discuss the importance of Formal Course Reviews (FCRs) and audit trails.
(Continuous Improvement/SME)
Definition
- content relevance
- changes due to ORDALTS/Ship's configuration
- concurrence with other training facilities
Term
Discuss Kirkpatrick’s four levels of evaluation.
(Continuous Improvement/SME/Assessment)
Definition
Level 1 - Reactions (student reactions)
Level 2 - Learning (assess student level of knowledge)
Level 3 - Transfer (did student use knowledge)
Level 4 - Results (did training affect job performance)
Term
Discuss the elements of a testing program within your learning environment.
(Continuous Improvement/SME)
Definition
- progress tests
- knowledge test
- cumulative performance test
- practical application evaluation
Term
Discuss the purpose of the Learning Content Management System (LCMS).
(Continuous Improvement/SME)
Definition
AIM - manages components of curriculum materials
Term
Discuss the purpose of the Learning Management System (LMS).
(Continuous Improvement/SME)
Definition
- manages learner assessment results, lesson plans
- training and day-to-day progress
- learning events
Term
Discuss the Course Supervisor, Student Control, and Facilitator roles associated with the Learning Management System (LMS).
(Continuous Improvement/Professional Development/Learning Environment/Technology/SME)
Definition
Course Supervisor - maintain curriculum components/course changes
Student Control - admin of school; in-take and processing of stidents
Facilitator - provides role model, guidance and SME
Term
What type of courses are considered "high-risk"?
(Continuous Improvement/ Learning Research/SME/Ethics/Learning Environment)
Definition
training that exposes student to risk of permanent injury, disability or death
Term
What section of the instruction lists courses that have been designated as "high-risk"?
(SME/Continuous Improvement/Professional Development/Resource Effectiveness)
Definition
CNATRA Instruction 5100.12 has the list
Term
What is a "DOR" and the procedures for conducting one?
(SME/Continuous Improvement/Professional Development/Resource Effectiveness)
Definition
OPNAVINST 1500.75A Annex 1
- student dis-enrolls upon request
- counseling to determine reasons for dropping
Term
What is a Training Time Out "TTO" and the procedures for conducting one?
(SME/Continuous Improvement/Professional Development/Resource Effectiveness)
Definition
OPNAVINST 1500.75A Annex 2
- safety procedure to pause training to address safety/training issues
Term
What is the purpose of the Emergency Action Plan (EAP) and how often must it be reviewed for accuracy of information? How often is it to be fully exercised?
(SME/Continuous Improvement/Professional Development/Resource Effectiveness)
Definition
OPNAVINST 1500.75A Annex 4
- contingency plan in case of mishap or event that causes injury
Term
How often are safety stand-downs required?
(SME/Continuous Improvement/Professional Development/Resource Effectiveness)
Definition
OPNAVINST 1500.75A Annex 3
- at least annually
- can be in response to mishap
Term
Describe the four (4) Quadrants of the Human Performance System Model (HPSM)? (Continuous Improvement/SME/Planning)
Quadrant I
Quadrant II
Quadrant III
Quadrant IV
Definition
Quadrant I - define requirements
Quadrant II - define solutions
Quadrant III - develop components
Quadrant IV - execute and measure
Term
In Quadrant I of the HPSM who must validate all individual unit and group job/task requirements?
(Continuous Improvement)
Definition
- fleet CINC (according to ERNT report)
Term
Describe the Navy's new Learning Model that integrates technology and human performance requirements into a complete package.
(Mentoring/SME/Learning Research/Assessment/Continuous Improvement)
Definition
Human Performance System Model
Term
Who performs most of the functions in Quadrant II and coordinates the activities of Quadrant III in the Human Performance System Model (HPSM)?
(Continuous Improvement)
Definition
- CCMM
-The government program manager (PM) has overall responsibility for managing the design process
Term
Discuss the fundamentals of the Science of Learning.
(Assessment/Change Management/Continuous Improvement/Human Dev & Learning/Ethics)
Definition
- used to provide research oriented guiding principles
Term
Describe the four major methods of learning in the Navy Learning Model.
(Continuous Improvement)
Definition
RCCI
- reference based
- computer mediated
- collaborative
- instructor-led
Term

Define the following terms commonly used by Human Performance Professionals. (Assessment/Technology/Communication/Continuous Improvement/Planning/Critical Thinking)

a. Change Management:

b. Competencies

c. Executive Review of Navy Training (ERNT)

d. Performance Gap

Definition

a. Change Management – The coverage of 2 fields of thought

b. Competencies – The Knowledge Skills and Abilities that an individual brings to the job

c. Executive Review of Navy Training (ERNT) – Reviews the entire Navy training system and makes recommendations for change and improvement

d. Performance Gap – the result of increased demand for talent and declining supply of availability experience

Term
Discuss the Human Performance Improvement Process.
(Assessment/Change Management/Continuous Improvement/Human Dev & Learning/Ethics)
Definition
- focuses improvement efforts on the organization and accomplishments vs behaviors
- results based, systematic approach to identifying, assessing and resolving performance issues
Term
Explain the roles and responsibilities of the Contracting Officer (CO); Contracting Officer's Representative (COR); Technical Points of Contact (TPOC); ILE Content Sponsor; ILE Project Manger and the ILE Content Developer.
(Continuous Improvement/SME)
Definition
Contracting Officer - ability to enter, administer and terminate contracts
CO Representative - acts within limits set by CO
TPOC - provide technical direction regarding specifications of statement of work; monitor contractor progress and performance
Term
Define “Knowledge Management”.
(Continuous Improvement/SME/Planning)
Definition
- "when" and "where" knowledge is acquired
Term
Explain tacit and explicit knowledge.
(Continuous Improvement/SME/Professional Development/Assessment/Planning)
Definition
tacit - knowledge known by a person that is difficult to disseminate to others
explicit - knowledge that can be easily transferred to others
Term
Define a Community of Practice? Define a Community of Interest?
(Continuous Improvement)
Definition
CoP - formed by people who enage in a process of collective learning in a shared domain of endeavor
CoI - formed by people who share a common interest, exchange ideas relative to that interest, but share little outside of that interest
Term
Describe the benefits of a Community of Practice.
(Mentoring/SME/Learning Research/Assessment/Continuous Improvement)
Definition
- shared knowledge can increase the effectiveness of individuals
- individuals can create assets that can be used by all
Term
Describe two ways to capture/share corporate knowledge?
(Continuous Improvement)
Definition
- interview and record the information
- share "sea" stories
Term
Explain the relationship between Knowledge Management and Information Technology? (Continuous Improvement)
Definition
- IT can be used to store and disseminate knowledge
- IT itself is not knowledge, nor does it gather knowledge
Term
Define the following terms commonly used by Knowledge Management Professionals: (Assessment/technology/Communication/Continuous Improvement/ Planning/Critical Thinking)
a. Knowledge Share
b. Knowledge Transfer
c. Business Rules
d. Best Practices
e. Metrics
Definition
a. Knowledge Share – Activity through which knowledge is shared
b. Knowledge Transfer – process of moving knowledge
c. Business Rules – operation, definitions, and constraints that apply to an organization in achieving its goals
d. Best Practices – efficient and effective way of accomplishing a task
e. Metrics – standard units of measurement to measure effectiveness and efficiency.
Term
One of NETPDTC’s functions in Personnel Qualification Standards (PQS) is to publish an annual list of what type of information?
(Human Development and Learning/Communication/Continuous Improvement)
Definition
- master listing of learning centers with points of contact and assigned PQS
- issue PQS changes
Term
What is the function of PQS?
(Human Development and Learning/Communication/Continuous Improvement)
Definition
- ensures personnel demonstrate required competencies prior to performing tasks/duties
Term
In formal training courses where PQS lines may be signed, what procedure is followed to inform a receiving command which line items have been completed and signed?
(Human Development and Learning/Communication/Continuous Improvement)
Definition
- entry into RADM
- generation of Page 4 entries to be placed in service record
- Letter certifying completion of appropriate items by number shall be forwarded to students duty station
Term
What are the rules for handling classified student notes?
(Human Development and Learning/Communication/Continuous Improvement/Ethics)
Definition
- they are collected from students prior to graduation
Term
What are the procedures for the disposition of school notes that are not reusable?
(Human Development and Learning/Communication/Continuous Improvement)
Definition
- they are destroyed
Term
Are there any exceptions to the "no forwarding" policy?
(Human Development and Learning/Communication/Continuous Improvement)
Definition
- notes may be forwarded to command, not the individual
Term

Define the following terms commonly used by Human Performance Professionals. (Assessment/Technology/Communication/Continuous Improvement/Planning/Critical Thinking)

a. Intervention Opportunities

b. Knowledge, Skills, Abilities, and Tasks (KSAT)

Definition

a. Intervention Opportunities – Methods of improving efficiency and effectiveness to cope with the performance gap. Can be educational or process related

b. Knowledge, Skills, Abilities, and Tasks (KSAT) – competencies can be expressed in terms of knowledge, skills, abilities and tools

Term

Define the following terms commonly used by Human Performance Professionals. (Assessment/Technology/Communication/Continuous Improvement/Planning/Critical Thinking)

Measure of Effectiveness (MOE)

Measure of Performance (MOP)

Definition
Metrics designed to assess the impact of training on an organization
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