Her Objection: "I can't sell."

Her Response:

Her Objection: "I don't have the time./I am to busy" 

Her Response:

I understand how you feel. I felt the same way too. I am very busy myself. That's why I selected you; I found that busy people are usually the happiest, most organized and get things done.  I would love to show you how you can turn just nine hours into $150 to $250 profits each week, could you find that nine hours? That extra money would come in handy, wouldn't it? 

Her Objection: "I already have a full-time job."

Your Response:

Super! You will have a lot of contacts for your first hostesses. A lot of women sell Mary Kay products part time for extra income.

Her Objection: "I love my job."

Your Response:

That is so great! I know how you feel. I love/loved my job too. I found having a job gave me more contacts and it was easy to share with women I interacted with every day.  Could you use some extra money? I know I can show you how to work this along side of what you already do. Don't you owe it to yourself to get all the facts? *smile*

Your Response: That's the best reason of all for joining MK! Even if you had the money, I'd suggest you take out a bank loan to get started. You have to pay the bank back, but you probably wouldn't pay yourself back! A bank loan w/ monthly payments makes you feel more professional about your business, teaches you self-discipline, improves your credit and has interest you can deduct on your tax return. And, the interest on the money you borrow is less expensive than ordering product w/out the full 50% discount & the costs you'd incur by delivering product 2 weeks after you've sold it.

Your Response:

Oh that is what makes Mary Kay perfect for a person like you. You can be home with your children and work your schedule around theirs.

Her Objection:  "I'm just not the Beauty Consultant type."

Your Response:  You are no plain Jane. I understand your thinking-a Beauty Consultant should look like she just stepped out of Vogue, right? Recently our Queen of Sales for the company was 77 yrs young! Isn't that great? That's because physical beauty isn't what counts in a MK career, it's the inner beauty that makes her successful. We have a prize-winning recipe for beautiful skin & all you have to do is share it. There are many women who would love to learn how to care for their skin. If I could teach you to do what I do, you could learn, couldn't you? I think you'd be great or I wouldn't ask you to join Mary Kay.

Your Response:

We do not want you to be like me, but rather the best YOU can be.

Your Response:

No problem. If I could teach you to do exactly what I do, do you think you could learn? And then teach other women?

Your Response:

You know, if Mary Kay interests you, why not give it a try? With our product by-back guarantee you have almost nothing to lose and everything to gain! Sitting on the fence of indecision is very uncomfortable, let me reserve your place in our unit training session next week and let's work together to make Mary Kay work for you!

Her Objection: "The time just isn't right for me now."

Your Response:

I can understand how you feel. I felt the same way, but I found that's like saying that once all the traffic lights have turned green you'll begin your trip home. LOL You'll never get home waiting for circumstances like those! The time to do anything will never be perfect, but we weigh the pros and cons and make our decisions anyway. Most people can make a decision within 24 hours; Can I call you tomorrow for yours? I just want to make sure my director saves you a spot in our training next week.

Her Objections:

Your Response: 

I can understand your feeling that way, but let me ask you, did you enjoy your facial? Do you like our products? Did you buy the products for yourself or for Susie's benefit? Did you feel imposed upon or were you eager for the skin care class and eager to take your products home? You'll be providing your friends and acquaintances with a valuable service, and they'll appreciate it! Let's make a list of people you know who would enjoy a complimentary facial.

Her Objection:

"I think I will wait until...."

Your Response: 

Just a thought on that: With all our product publicity, many women will be wanting facials and wanting to hear about the Mary Kay opportunity. They could be YOUR customers and recruits. Why wait until....?

Her Objection:

"I think I'm too shy."

Your Response:

 I understand how you feel. I felt the same way too. But I found that once I had completed my training classes, I felt confident. I think Mary Kay is the best self-improvement course available. Besides, we need shy people to sell to shy people!

Her Objections:

Your Response:

I know how you feel. I felt that way too, but I found my first few skin care classes were with friends and it helped me to relax.

Her Objection:

Your Response:

I think it is great that your husband is showing an interest in your future. But how can he make a decision for you without knowing all the facts? He owes it to himself and to you to at least listen to the possibilities. I am sure when he hears the marketing plan, he will be completely behind you.

Her Objection:

"I knew someone who did this and failed. I'm afraid that will happen to me."

Your Response:

It's too bad about your friend, but it's unwise to judge your success or failure by what she did. It is my responsibility as your recruiter to help you get on your feet and believe in you. I know you will do great or I wouldn't invest my time in you with training.

Her Objection:

"I don't wear makeup."

Your Response:

 Absolutely no problem: Mary Kay is not about makeup; it is about skin care. I know of no one who is not interested in good skin care. Glamour is just icing on the cake.

Her Objection:

"I'm a single parent, I need the security of a job."

Your Response: 

That's exactly why I thought of you. In this career, your finances are not based on someone else's opinion of you, but onyour ability to make as much as you want. In this company, you can really determine your own security.

Her Objection:

 "I really don't know anyone."

Your Response:

Perfect! This career will give you an opportunity to meet so many people. All you need to know is one person. That's how it all starts. One person tells another and so on and so on.

Her Objection:

 "I hate parties."

Your Response: 

I understand. So did I. Isn't it great that besides skin care classes, we have facials, ‘On the Go’ appointments, Trunk Shows and other ways of earning money? That way we can give each customer the personal attention she deserves.

Her Objection:

 "I don't want to obligate my friends."

Your Response:

I know how you feel. I found that once they tried the product they were thanking me for sharing it with them. There are no finer skin care products on the market today. Your friends will love the special attention you give them.

SHARING the DREAM OJECTIONS

Adapted by Kathy Phillips

SHARING the DREAM OJECTIONS

Adapted by Kathy Phillips

from Gloria Mayfield Banks

 unitnet.com/kphillipsnj