Term
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Definition
creating, communicating, and delivering value to customers
and
managing customer relationships in ways that benefit the organization |
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Term
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Definition
A company's plan that identifies
how it will use marketing to achieve its goals. |
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Term
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Definition
a specific group of consumers who have similar
wants and needs |
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Term
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Definition
blending the 4 marketing elements
1. product
2. place (or distribution)
3. price
4. promotion |
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Term
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Definition
A paid form of communication
through mass media
directed at identified consumers
to provide information
and influence their actions |
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Term
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Definition
The locations and methods used
to make a product or service available
to the target market |
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Term
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Definition
The route
a product follows and
the businesses involved in
moving a product
from the producer
to the final consumer |
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Term
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Definition
Finding solutions to problems
through carefully designed studies
involving consumers. |
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Term
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Definition
The reasons consumers decide
what products and services to purchase.
1. rational or
2. emotional |
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Term
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Definition
Direct individualized communication
with prospective customers
to assess their needs and
assist them in satisfying those needs
with appropriate products and services. |
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