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Marketing WOWs
Roberto Marketing Final Exam 2012
41
Marketing
10th Grade
06/06/2012

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Cards

Term
Activities, Interests, and Opinions (AIO)
Definition
A measurable series of psychographic variables involving the interests and beliefs of users
Term
Adopter Categories
Definition
Persons or agencies that adopt an innovation are often classified into five groups according to the sequence of their adoption of it
Term
Acculturation
Definition
The process by which people in one culture or subculture learn to understand and adopt to the norms, values, life styles and behaviors of people in another culture or subculture
Term
Acquisition Value
Definition
The users perception of the relative worth of a product or service to them
Term
Advertising
Definition
The placement and purchase of announcements and persuasive messages in time or space in any of the mass media by business firms, nonprofit organizations
Term
aging
Definition
The length of time merchandise has been in stock
Term
All-You-Can-Afford-Budgeting
Definition
An approach to the advertising budget that establishes the amount to be spent on advertising as the funds remaining after all other necessary expenditures and investments are covered
Term
ambiance
Definition
An overall feeling or mood projected by a store through its aesthetic appeal to human senses
Term
Analysis
Definition
A variety of statistical and non statistical methods are used to break down data, instead of sheer intuition
Term
Analysis
Definition
A variety of statistical and non statistical methods are used to break down data, instead of sheer intuition
Term
Atmospherics
Definition
The physical characteristics such as architecture, layout, signs and displays, color, lighting, temperature, access, noise, assortment, prices, special events that serve as stimuli
Term
attitudes
Definition
Enduring systems of positive or negative evaluations, emotional feelings, and action tendencies with respect to an object
Term
Audience
Definition
The number and or characteristics of the persons or households who are exposed to a particular type of advertising media or media vehicle
Term
audit
Definition
The process of reviewing the stores strengths and weaknesses and opportunities and threats to shed light on performance
Term
Balanced Stock
Definition
The composition of merchandise inventory in the colors, sizes, styles and other assortment characteristics that will satisfy users wants
Term
barcode
Definition
An information technology application that uniquely identifies various aspects of product characteristics, increasing speed, accuracy, and productivity of distribution process
Term
Benefit Segmentation
Definition
The process of grouping users into market segments on the basis of the desirable consequences sought from the product
Term
Body Language
Definition
The nonverbal signals communicated in interactions thought facial expressions, arms, legs and hands or nonverbal communication
Term
brand
Definition
A name, term, design, symbol, or any other feature that identifies one sellers good or service as distinct from those of other sellers
Term
Budget
Definition
A budget assigns a dollar figure to each revenue and expense related activity
Term
Census
Definition
A complete canvass of a population
Term
Census Block
Definition
Usually a well defined rectangular area bounded by streets and roads. It may be irregular in shape and may be bounded by physical features.
Term
census tract
Definition
A small relatively permanent area into which metropolitan statical areas are divided for the purpose of providing statistics for small areas between 2500 and 8000 residents
Term
Chain Store System
Definition
A group of retail stores of essentially the same type, centrally owned and with some degree of centralized control of operation
Term
Chanel of Distribution
Definition
An organized network of agencies and institutions which in combination perform all the functions required to link producers with end customers
Term
Circulation
Definition
The number of copies of a print advertising medium that distributed
Term
classic merchandise
Definition
The merchandise that is not influenced by style changes for which a demand virtually exists
Term
Clustering
Definition
A statistical method of forming natural groupings in which a number of important characteristics of a large diverse group is identified in order to define target market
Term
Community analysis
Definition
This is a market research exercise reviewing statistics, population served characteristics, users to better profile the market area
Term
community relations
Definition
The interactions with the locality in which it operates, with emphasis on disseminating related information to foster trust in the business
Term
competition
Definition
The rivalry among sellers trying to achieve such goals as increasing profits, market share and sales volume by varying the elements of the marketing mix
Term
consumer
Definition
The ultimate user of goods, ideas or services. Also the buyer or decision maker.
Term
Consumer behavior
Definition
The behavior of the consumer or decision maker in the market lace of products or services
Term
Consumer Characteristics
Definition
The demographic, lifestyle and personality characteristics of the consumer
Term
Consumer Satisfaction
Definition
The degree to which a consumers expectations are fulfilled or surpassed by a product
Term
Contingency Planning
Definition
Developing plans to provide alternative plans to the main plan. This is proactive management that deals with events considered unlikely to occur
Term
Convenience Product
Definition
A consumer good and or service that is bought frequently, often on impulse, with little time effort spent on the buying process, usually is low priced and is widely available
Term
Convenience Sample
Definition
A non-probablility sample of individuals who just happen to be where the study is being conducted when it is being conducted
Term
Copyright
Definition
A copyright offers the owner of original work that can be printed, recorded or fixed in any manner the sole right to reproduce and distribute the work, to display or perform it and to authorize others to do so
Term
Core Product
Definition
The central benefit or purpose for which a consumer buys a product or service
Term
Culture
Definition
The set of learned values, norms, and behaviors that are shared by a society and are designed to increase the probability of the societies survival
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