Shared Flashcard Set

Details

Marketing Principles -- Ch 14
Dev Intro Marketing Ch 14
16
Marketing
Undergraduate 2
11/28/2013

Additional Marketing Flashcards

 


 

Cards

Term
______ _______ (PR) is an important tool that until recently was treated as a marketing stepchild.
Definition
Public relations
Term
Companies are realizing that ______ marketing is no longer the answer to some of their communication needs.
Definition
mass
Term
Advertising _______ continue to rise, audience _______ continues to decline, and clutter reduces ad ________.
Definition
costs, reach, impact
Term
In this environment, public relations holds ________ as a cost-effective promotional tool.
Definition
promise
Term
PR departments perform five activities, not all of which feed into direct product support:
a. Press ________ - placing newsworthy information in the media to attract attention to a person, product, or service
b. Product ___________ - efforts to publicize specific products
c. Corporate ____________ - internal & external communications and promoting understanding of the organization
d. ___________ - dealing with legislators and government officials to promote or defeat legislation & regulation
e. ____________ - advising management about public issues and company positions and image
Definition
Relations
Publicity
Communication
Lobbying
Counseling
Term
_________ is the task of securing editorial and news space, as opposed to paid space, in print & broadcast media to promote a product or a service.
Definition
Publicity
Term
Publicity builds corporate image in a way congruent with the organization's __________ strategy.
Definition
communication
Term
Public relations are the most important promotional tool available to ____________ & individual ____________.
Definition
entrepreneurs, properties
Term
An important area of public relations is _________ ____________, because not all publicity is good.
Definition
crisis management
Term
The first step in crisis management is taking all precautions to __________ occurrence of negative events.
Definition
prevent
Term
__________ crises give warning before they occur, and can often be eliminated with good management.
Definition
Smoldering
Term
Sales __________ consists of short-term incentives to encourage purchase or sale of a product or service.
Definition
promotion
Term
Sales promotion includes a variety of promotional tools designed to stimulate earlier or stronger market response:
a. _________ promotion (samples, coupons, rebates, premiums, contests, demonstrations)
b. _________ promotion-buying allowances (free goods, cooperative advertising, and push money)
c. ______ _______ promotion (bonuses and contests)
Definition
consumer, trade, sales force
Term
Sales promotions are most effective when they are used with _________ or _________ selling.
Definition
advertising, personal
Term
________-related promotions are another local area marketing tactic, bring business to the hotel or restaurant and help the community.
Definition
Cause
Term
A good local campaign creates community _________ and exposure for the establishment.
Definition
goodwill
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