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is the process that companies use to divide large heterogeneous markets into small markets that can be reached more efficiently and effectively with products and services that match their unique needs Ex: Senior citizen market or Hispanic market or College student market |
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The Bases for Segmenting Consumer Markets (4) |
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Theese four are used to ___ the Market. 1Geographic 2Demographic 3Psychographic 4Behavioral |
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(MARKET SEGMENTATION)divides the market into groups based on variables such as age, gender, family size, family life cycle, income, occupation, education, religion, race, generation, and nationality |
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(MARKET SEGMENTATION) _____ is the most popular segmentation method because consumer needs, wants, and usage often vary closely with demographic variables and are easier to measure than other types of variables |
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Psychographic segmentation |
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(MARKET SEGMENTATION)divides buyers into different groups based on social class, lifestyle, or personality traits |
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(MARKET SEGMENTATION)divides buyers into groups based on their knowledge, attitudes, uses, or response to a product. Considers: • Occasion • Benefits sought • User status • Usage rate • Loyalty status |
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Requirements for Effective Market Segmentation |
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These for are the ________ • Measurable • Accessible • Substantial • Actionable |
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(Requirements of MS) examples include the size, purchasing power, and profiles of the segments |
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(Requirements of MS) refers to the fact that the market can be effectively reached and served |
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(Requirements of MS) refers to the fact that the markets are large and profitable enough to serve |
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(Requirements of MS) refers to the fact that effective programs can be designed for attracting and serving the segments |
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Options for Selecting Market Segments |
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• Undifferentiated marketing • Differentiated marketing • Concentrated marketing • Micromarketing |
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Undifferentiated marketing |
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(Selecting Market Segments) targets the whole market with one offer • Mass marketing • Focuses on common needs rather than what’s different |
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(Selecting Market Segments) targets several different market segments and designs separate offers for each • Goal is to achieve higher sales and stronger position • More expensive than undifferentiated marketing |
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(Selecting Market Segments) targets a small share of a large market • Limited company resources • Knowledge of the market • More effective and efficient |
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(Selecting Market Segments) is the practice of tailoring products and marketing programs to suit the tastes of specific individuals and locations • Local marketing • Individual marketing |
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is the way the product is defined by consumers on important attributes—the place the product occupies in consumers’ minds relative to competing products • Perceptions • Impressions • Feelings |
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3 Factors for Evaluating Market Segments |
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What are these 3? User status Usage rate Loyalty status |
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(Evaluating Market Segments) divides buyers into ex-users, potential users first time users and regular users of a users, first-users, product |
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(Evaluating Market Segments) Divides buyers by how often. Divides buyers into light, medium, and heavy product users – |
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(Evaluating Market Segments) divides buyers into groups according to their degree of loyalty |
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