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Marketing Final
Kotler 15th Edition
19
Marketing
Undergraduate 3
12/06/2015

Additional Marketing Flashcards

 


 

Cards

Term
overall cost leadership
Definition
Company offers lowest prices through lower production and distribution costs.
Term
differentiation
Definition
Company is the class leader in a product
Term
Focus
Definition
Company serves select customers rather than a broad market. Ex: Ritz-Carlton
Term
operational excellence
Definition
Leader in price and convenience.
Term
customer intimacy
Definition
Segments markets and tailors its products and services for select customers.
Term
product leadership
Definition
Best products or services
Term
market leader
Definition
firm in the industry with the largest market share 40%
Term
market challenger
Definition
market share runner up 30%
Term
market nicher
Definition
serves small segments of markets that other companies overlook 10%
Term
market follower
Definition
runner-up firm that needs to maintain share without taking risks
Term
competitor-centered company
Definition
moves based on competitors'
Term
customer-centered company
Definition
focuses moves on customer developments
Term
strategic group
Definition
group of firms in an industry following the same or similar strategy in a target market.
Term
benchmarking
Definition
comparing the company's products and processes to those of competitors.
Term
customer value analysis
Definition
analysis to determine what benefits target customers value and how they rate relative value of various competitors' offers
Term
global firm
Definition
operates in more than one country and gains key advantages
Term
General Agreement on Tariffs and Trade
Definition
designed to promote world trade by reducing tariffs and other international trade barriers.
Term
WTO
Definition
oversees GATT provisions, imposes international trade sanctions and global trade disputes.
Term
economic communtiy
Definition
group of nations organized to work toward common goals in the regulation of international trade.
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