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is anything that can be offered in a market for attention, acquisition, use, or consumption that might satisfy a need or want • Soap • Toothpaste |
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is a form of product that consists of activities, benefits, or satisfactions offered for sale that are essentially intangible and do not result in ownership • Doctor’s exam • Legal advice |
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are products and services for personal consumption • Classified by how consumers buy them • Convenience product • Shopping products • Specialty products • Unsought products |
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are consumer products and services that the customer usually buys frequently, immediately, and with a minimum comparison and buying effort • Newspapers • Candy • Fast food |
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are consumer products and services that the customer compares carefully on suitability, quality, price, and style • Furniture • Cars • Appliances |
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are consumer products and services with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort • Medical services • Designer clothes • High-end electronics |
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are the benefits of the product or service • Quality • Features • Style and design |
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is the name, term, sign, or design, or a combination of these, that identifies the maker or seller of a product or service Ex: JetBlue KFC |
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involves designing and producing the container or wrapper for a product ex: Paul Mitchell • Primary container • Secondary container • Shipping package |
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identifies the product or brand, describes attributes, and provides promotion • Identifies product • Grade product (Grade A) • Describe product • Promote product with graphics |
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refers to original products, product improvements, product modifications, and new brands developed from the firm’s own research and development |
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New-Product Development Process |
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These are the 8 stages of ____. 1. Idea generation 2. Idea screening 3. Concept development and testing 4. Marketing strategy development 5. Business analysis 6. Product development 7. Test marketing 8. Commercialization |
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(New Prod Development) is the systematic search for new product ideas Sources of new-product ideas (2 types) • Internal • External -Internal sources refer to the company’s own formal research and development, management and staff, and intrapreneurial programs. -External sources refer to sources outside the company such as customers, competitors, distributors, suppliers, and outside design firms |
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Concept Development and Testing 3 |
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(New Prod Development) This step deals with: Product idea: is an idea for a possible product that the company can see itself offering to the market Product concept: is a detailed version of the idea stated in meaningful consumer terms Concept testing: refers to new-product concepts with groups of target consumers |
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(New Prod Development) refers to reviewing new product ideas in order to spot good ideas and drop poor ones as soon as possible |
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Marketing strategy development 4 |
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(New Prod Development) refers to the initial marketing strategy for introducing the product to the market. Part 1: • Description of the target market • Product positioning, sales, market share, and profit goals Part 2: • Price, distribution, and budget Part 3: • Long-term sales, profit goals, and marketing mix strategy |
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(New Prod Development) involves a review of the sales, costs, and profit projections to find out whether they satisfy the company’s objectives |
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(New Prod Development) involves the creation and testing of one or more physical versions by the R&D or engineering departments • Requires an increase in investment |
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(New Prod Development) is the stage at which the product and marketing program are introduced into more realistic marketing settings Test marketing provides the marketer with experience in testing the product and entire marketing program before full introduction |
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(New Prod Development) is the introduction of the new product • When to launch • Where to launch • Planned market rollout |
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is the course that a product’s sales and profits take over its lifetime. |
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• Product development • Introduction • Growth • Maturity • Decline |
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(PLC) What is the first stage of the Product Life Cycle? |
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(PLC) is when the new product is first launched • Takes time • Slow sales growth • Little or no profit • High distribution and promotion expense |
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(PLC) is when the new product satisfies the market • Sales increase •New competitors enter the market • Price stability or decline to increase volume • Consumer education • Profits increase • Promotion and manufacturing costs gain economies of scale • Product quality increases • New features • New market segments and distribution channels are entered |
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(PLC) is a long-lasting stage of a product that has gained consumer acceptance • Slowdown in sales • Many suppliers • Substitute products • Overcapacity leads to competition • Increased promotion and R&D to support sales and profits |
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(PLC) is when sales decline or level off for an extended time, creating a weak product. • Maintain the product • Harvest the product • Drop the product |
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