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Marketing Essentials- Chapter 1 Graham
Marketing Is All Around Us
16
Marketing
11th Grade
11/29/2012

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Term
Marketing
Definition
The process of planning, pricing, selling and distributing ideas, goods or services to create exchanges that satisfy customers.
Term
Services
Definition
Intangible items that have monetary value and satisfy needs/ wants
Term
Goods
Definition
Tangible items that have monetary value and satisfy needs/ wants
Term
Name the 7 marketing functions
Definition
Channel management, market planning, pricing, Product/service management, promotion and selling
Term
Marketing Concept
Definition
The idea that a business should strive to satisfy customers' needs and wants while generating a profit
Term
Utility
Definition
The added values and attributes in economic terms
Term
What are the economic benefits of marketing?
Definition
New and improved products & Lower prices
Term
Whats are 5 Utilities?
Definition
Form, Place, Time, Possession, Information
Term
Market
Definition
All people who share similar needs and wants and who have the ability/willingness to purchase a given product
Term
Consumer Market
Definition
Consists of consumers who purchase goods and services for personal use
Term
Industrial Market
Definition
Includes all businesses that buy products for use in their own operations
Term
Market Share
Definition
Percentage of total sales volume generated by all companies that compete in given market
Term
Target Market
Definition
The group that is identified for a specific marketing program
Term
Customer Profile
Definition
List information about a customer from a target market, such as age and income
Term
Marketing Mix
Definition
Four basic marketing strategies
Term
Name the 4 Ps and the 5th
Definition
Product people, place, promotion
5th: People
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