Term
|
Definition
everything, both favorable and unfavorable, that a person receives in an exchange |
|
|
Term
business product (industrial product) |
|
Definition
a product used to manufacture other goods or services, to facilitate an organization's operations, or to resell to other customers. |
|
|
Term
|
Definition
a product bought to satisfy an individual's personal wants |
|
|
Term
|
Definition
a relatively inexpensive item that merits little shopping effort |
|
|
Term
|
Definition
a product that requires comparison shopping because it is usually more expensive than a convenience product and is found in fewer stores. |
|
|
Term
|
Definition
a particular item that consumers search extensively for and are very reluctant to accept substitutes. |
|
|
Term
|
Definition
a product unknown to the potential buyer or a known product that the buyer does not actively seek |
|
|
Term
|
Definition
a specific version of a product that can be designated as a distinct offering among an organization's products |
|
|
Term
|
Definition
a group of closely related product items |
|
|
Term
|
Definition
all products that an organization sells |
|
|
Term
|
Definition
the number of product lines an organization offers |
|
|
Term
|
Definition
the number of product items in a product line |
|
|
Term
|
Definition
changing one or more of a product's characteristics |
|
|
Term
|
Definition
the practice of modifying products so those that have already been sold become obsolete before they actually need replacement. |
|
|
Term
|
Definition
adding additional products to an existing product line in order to compete more broadly in the industry |
|
|
Term
|
Definition
a name, term, symbol, design, or combination thereof that identifies a seller's products and differentiates them from competitors' products |
|
|
Term
|
Definition
that part of a brand that can be spoken, including letters, words, and numbers |
|
|
Term
|
Definition
the elements of a brand that cannot be spoken. |
|
|
Term
|
Definition
the value of company and brand names |
|
|
Term
|
Definition
a brand where at least 20% of the product is sold outside its home country or region |
|
|
Term
|
Definition
a consistent preference for one brand over all others |
|
|
Term
|
Definition
a no-frills, no-brand-name, low-cost, product that is simply identified by its product category |
|
|
Term
|
Definition
the brand name of a manufacturer |
|
|
Term
|
Definition
a brand name owned by a wholesaler or a retailer |
|
|
Term
|
Definition
using different brand names for different products |
|
|
Term
|
Definition
marketing several different products under the same brand name |
|
|
Term
|
Definition
placing two or more brand names on a product or its package |
|
|
Term
|
Definition
the exclusive right to use a brand or part of a brand |
|
|
Term
|
Definition
a trademark for a service |
|
|
Term
|
Definition
identifies a product by class or type and cannot be trademarked |
|
|
Term
|
Definition
a type of package labeling that focuses on a promotional theme or logo and consumer information is secondary |
|
|
Term
|
Definition
a type of package labeling designed to help consumers make proper product selections and lower their cognitive dissonance after the purchase |
|
|
Term
universal product codes (UPCs) |
|
Definition
a series of thick and thin vertical lines (bar codes), readable by computerized optical scanners, that represent numbers used to track products |
|
|
Term
|
Definition
a confirmation of the quality of performance of a good or service |
|
|
Term
|
Definition
|
|
Term
|
Definition
an unwritten guarantee that the good or service is fit for the purpose for which it was sold |
|
|