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Mark 4600-Exam 2
n/a
72
Marketing
Undergraduate 4
04/08/2014

Additional Marketing Flashcards

 


 

Cards

Term
media strategy
Definition
involves analyzing and choosing media for an ad and promo campaign, choosing best media to speak to potential customers
Term
marketing analysis
Definition
provides comprehensive review of the marketing program, current customers, sales, etc.
Term
ad analysis
Definition
states primary ad strategy and budget to be used to achieve objectives
Term
media strategy
Definition
spells out the media to be used and the creative considerations
Term
media schedule
Definition
notes when ads appear in individual vehicles
Term
media planners
Definition
formulates media program stating where and when to place ads, impacts strategic marketing planning, matches product with market and media
Term
media buyer
Definition
- purchases space, negotiates rates, times and schedules for ads
Term
spot ad
Definition
one time placement of commercial in a medium
Term
reach
Definition
# of ppl, households, or businesses in a target audience exposed to media vehicle or message at least 1x during a given period (usually 4 weeks)
aka how many targeted buyers did the ad reach at least 1x during 4 weeks?
Term
frequency
Definition
avg # of times and individual, household, or business within a particular target market is exposed to a particular ad within a specific time period (usually 4 wks)
aka how many times someone saw the ad during a campaign
Term
Opp To See (OTS)
Definition
in media planning, use OTS instead of freq
OTS = cumulative exposures achieved in a given time period
ex. 2 ads on a weekly tv show, there are 8 OTS (4 shows x 2 ads/wk) during 4 wks
Term
Gross Rating Points (GRPs)
Definition
measure impact/intensity of a media plan
GRPs= vehicle ratings x OTS, or # of insertions of an ad
GRPs give ad a better idea of odds that members actually viewed ad
Term
Cost per thousand (CPM)
Definition
cost measures overall expenditures on ad ad
CPM = (cost of media buy/total audience) x 1000
Term
3 exposure hypothesis
Definition
media planners believe it takes a min of 3 for an ad to be effective
intrusion value- reps ability of a medium or an ad to capture attention of viewer without effect
Term
Recency Theory
Definition
consumer’s attention is selective and focuses on individual needs and wants, selectively pays attention to ads that meet needs
purposes that 1 ad exposure could be enough
Term
pulsating ad
Definition
placing ad in various media thought year, inc number of ads in a small, short busts around holidays
Term
Continuous ad
Definition
uses media time in a steady stream, 1 media for a longer period
Term
discontinuous ad
Definition
ex. ski place only runs ads in fall and winter
Term
digital marketing
Definition
combines all of the components of e-commerce, internet marketing, and mobile marketing
Term
cyberbait
Definition
cyberbait = any lure or attraction that brings people to website
financial = ex. free shipping, 10% off, etc.
convenience = ppl don’t have to drive, can compare
value added = lead customer to change purchase behaviors over time, ex. customized shopping, makes offers matched to behaviors, etc.
Term
inoculation
Definition
product introduced
Term
Incubation
Definition
product tried by a few trendsetters or innovators
Term
infection
Definition
widespread use of product occurs
Term
examples of lifestyle marketing, house parties, brand ambassadors, stealth marketing, and guerilla marketing
Definition
house parties = company sponsors house party?
brand ambassadors = customer evangelists, company gives them incentives to promote product
stealth marketing = ex. someone posing as tourist then talks about camera,
guerilla marketing = seek to obtain instant results using limited resources, most effective alternative marketing method, ex. cfa cow ads
lifestyle marketing = identifying marketing methods associated with hobbies and entertainment of target market, ex. toyota gave out t shirts before a concert
Term
5 PR functions
Definition
identifying stakeholders (someone with vested interest in the company)
assess corp reputation
audit corp social responsibility (ethics, responsibility, accountability to society)
create positive image-building activities (cause related marketing, green marketing)
Term
image destroying behaviors
Definition
discrimination, harassment, pollution, misleading comm, deceptive communications, offensive communications
Term
image enhancing behaviors
Definition
empowering employees, charitable contributions, sponsor local events, selling environmentally safe products, outplacement of programs, support community events
Term
Hit
Definition
mentions of a company's name in a news story, common goal in PR
Term
cause related marketing benefits
Definition
additional customers, increased profits, consumer goodwill for the future, better relations with gov, and reduced negative public opinion, has to be a good company-cause fit or could cause consumers to not believe you
Term
sponsorship objectives
Definition
enhance company image, increase visibility, differentiate a company from competitors, showcase specific good, help develop closer relationships with current and potential customers, sell excess inventory
Term
click throughs
Definition
primary measurement used, provides idea of how many ppl click on ad
Term
dwell rate
Definition
meansure the proportion of ad impression that resulted in a user engaging with the ad, such as clikcing or hovering over
Term
dwell time
Definition
amount of time user spends engaged with the ad
Term
length of engagement
Definition
how long person stays at the website
Term
sentiment analysis
Definition
generally feeling for brand/company online
Term
1) When advertisements are used at special intervals with none in-between, which media budgeting method is being used?
A) continuous
B) gross impressions
C) pulsating
D) flighting, or discontinuous
Definition
D) flighting, or discontinuous
Term
which web is: static content provided by consumer, dominated by institutions and businesses, commercially and technically based
Definition
web 1.0
Term
which web is: content is socially based and audience generated
Definition
web 2.0
Term
which web is: content drive by online metrics, integration of content and communications, instant real time communications
Definition
web 3.0
Term
which web is: customer engagement, cloud operating, web participation necessity
Definition
web 4.0
Term
9) Lifestyle marketing:
A) emphasizes consumers passing along information about a product to other consumers
B) is designed to obtain instant results while using limited resources
C) is the planned insertion of a brand or product into a movie, television show, or some other media
D) involves identifying marketing methods associated with the hobbies and entertainment venues of a target market
Definition
D) involves identifying marketing methods associated with the hobbies and entertainment venues of a target market
Term
8) Which does not apply to a Web 4.0 type website?
A) real time communication
B) customer engagement
C) static content
D) cloud technology
Definition
C) static content
Term
7) E-commerce is:
A) retail by e-mail
B) viral marketing
C) selling goods and services on the Internet
D) vicarious shopping
Definition
C) selling goods and services on the Internet
Term
6) Which of these media offers the most extensive coverage and the highest reach?
A) radio
B) newspapers
C) television
D) the Internet
Definition
C) television
Term
5) Ratings measure the:
A) relative efficiency of a media vehicle in hitting a target market
B) percentage of households tuned into a particular television show or viewing a medium such as a magazine
C) quality of the vehicle relative to its promotional impact
D) degree of clutter on a given night
Definition
B) percentage of households tuned into a particular television show or viewing a medium such as a magazine
Term
4) Television offers the following advantages, except:
A) low cost
B) quality creative opportunities
C) high frequency potential
D) high intrusion value
Definition
A) low cost
Term
3) If effective reach and/or effective frequency are too high:
A) the company needs a larger advertising budget
B) the company spent all of its advertising budget
C) some of the company's budget may be wasted on extra exposures
D) the company may need to choose additional media for future ads
Definition
C) some of the company's budget may be wasted on extra exposures
Term
2) Gross impressions are:
A) the total exposures of an audience to an advertisement
B) calculated considering the percentage of a total audience who viewed an ad
C) viewer reactions to the ad
D) viewer loyalty to the medium
Definition
A) the total exposures of an audience to an advertisement
Term
components of a media plan
Definition
marketing analysis
ad analysis
media strategy
media schedule
justification and summary
Term
gross impressions
Definition
total # of audience exposed to ad
Term
brand recognition vs recall
Definition
recognition = empahsis on visual product, reach
recall = frequencey more importanta, repetition importanta
Term
nielsen rating
Definition
= # of houses tuned in/total # of houses in a market
Term
C3 ratings
Definition
rating for actual commercial time slot, rating plus viewing in 3 days
Term
Goal of brand RECALL
Definition
freq
Term
goal of brand recognition
Definition
reach
Term
measure used to see how much should pay for an ad?
Definition
neilsen
Term
highest reach and freq?
Definition
TV
Term
seasonal campaign is an example of a _____campaign
Definition
pulsating
Term
marketing zen advice
Definition
social is another tool, won't solve all problems
Term
free shipping is an example of a ____ incentive
Definition
financial
Term
which buzz marketing stage is the most difficult?
Definition
inoculation
Term
engages customer through asking them to try is an example of _____ marketing
Definition
experiential
Term
what type of marketing has higher credibility?
Definition
buzz/word of mouth
Term
stakeholder is....
Definition
anyone with vested interest in the company
Term
behavioral measure examples
Definition
sales, redemption rates
Term
examples of evaluating company health?
Definition
revs, profits, sales, productivity, social, etc.
Term
how should you begin forming a campaign?
Definition
objectives
Term
viral threshold
Definition
1 million views
Term
Which sphere is used where we connect language to specific thoughts and feelings? (ex. staples that was easy)
Definition
psychological
Term
which sphere is where we affiliate with groups? ex gucci
Definition
tribal
Term
which sphere is where we interact with others? ex wii parties for moms
Definition
social
Term
which sphere is where we move from one place to another? ex charmin pop up bathrooms
Definition
public
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