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MARK 261
Chapter 12
13
Marketing
Undergraduate 2
03/11/2011

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Term
Sales Promotion
Definition
all of the incentives offered to customers and channel members to encourage product purchases
Term
Consumer Promotions
Definition
incentives directly offered to a firm's customers or potential customers
Term
Trade Promotions
Definition
expenditures or incentives used by manufacturers and other members of the marketing channel to purchase goods for eventual sale
Term
Freestanding Inserts (FSIs)
Definition
sheets of coupons distributed in newspapers, primarily on Sunday
Term
Cross-Ruffing
Definition
the placement of two promotional materials together
Term
Promotion-Prone Consumers
Definition
consumers who are not brand loyal and regularly respond to promotions, such as coupons price-off plans, or premiums, only purchasing items that are on-deal
Term
Brand-Loyal Consumers
Definition
consumers who purchase only one particular brand and do not substitute, regardless of any deal being offered
Term
Brand-Sensitive Consumers
Definition
consumers for whom price is the primary, of not the only, criterion used in making a purchase decision
Term
Trade Allowances
Definition
financial incentives to other channel members to motivate them to make purchases
Term
Slotting Fees
Definition
A form of trade allowance in which are funds charged by retailers to stock new products
Term
Exit Fees
Definition
monies paid to remove an item from a retailer's inventory
Term
Spiff Money
Definition
rewards given as contest prizes to brokers, retail salespeople, stores, wholesalers, and agents
Term
Trade Incentives
Definition
funds given that require the retailer to perform a function in order to receive the dollars
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