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MARK 261
Chapter 4
22
Marketing
Undergraduate 2
01/13/2011

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Term
Promotions opportunity analysis
Definition
the process markets use to identify target audiences for a company's goods and services and the communication strategies needed to reach these audiences
Term
Communication Market Analysis
Definition
the process of discovering the organization's strengths and weaknesses in the area of marketing communication
Term
Benchmark Measures
Definition
starting points that are studied in relation to the degree of change following a promotional campaign
Term
Threshold Effects
Definition
for new products, initial advertisements yield little behavioural response; however, over time, a consumer who is exposed enough times to a company's marketing message will recall the company and eventually become willing to make a purchase
Term
Sales-Response Function Curve
Definition
an S-shaped curve that indicates when threshold effects are present and when diminishing returns are present
Term
Concave Downward Function
Definition
a model of the diminishing returns of advertising expenditures on sales
Term
Marginal Analysis
Definition
a model that shows when additional expenditures on advertising and promotions have an adverse affect on profits
Term
Carryover Effects
Definition
when products are only purchased when needed, promotions for those products must be designed to generate a situation in which the consumer has been exposed to the company's message for so long that when the time comes to buy, the consumer remembers the key company
Term
Wear-Out Effects
Definition
declines in advertising effectiveness that occur when an ad or marketing communication becomes "old" or "boring"
Term
Decay Effects
Definition
declines in advertising effectiveness that occur when advertising stops and consumers begin to forget about the company
Term
Percentage of Sales Method
Definition
a form of communications budgeting in which budgeting is based on the sales from the previous year or anticipated sales for the coming year
Term
Meet-the-Competition Method
Definition
a method of communications budgeting in which the primary rationale is to prevent the loss of market share, which occurs in highly competitive markets where rivalries between competitors are intense
Term
"What We Can Afford" method
Definition
a method of communications budgeting in which the marketing budget is set after all of the company's other budgets have been determined and communications monies are allocated based on what the firm feels it can afford to spend
Term
Objective and Task Method
Definition
a form of communications budgeting in which management first lists all of the objectives it wants to accomplish during the year and then budgets to meet those objectives
Term
Payout Planning
Definition
a budgeting method that establishes a ratio of advertising to sales or market share
Term
Strategies
Definition
Sweeping guidelines concerning the essence of the company's marketing efforts
Term
Tactics
Definition
the activities companies do to support overall promotional strategies
Term
Market Segmentation
Definition
the identification of specific purchasing groups based on their needs, attitudes and interests
Term
Market Segment
Definition
A set of businesses or group of individual consumers with distinct characteristics
Term
Demographics
Definition
the study of population characteristics
Term
Psychographics
Definition
the study of patterns of responses that reveal a person's activities, interests and opinions (AIO)
Term
Cultural Assimilator
Definition
a person who is familiar with the local language and culture of a given country who can help marketing efforts in that particular country
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