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Most ST decisions deal with temporary gaps between what? |
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there are two ways to close the gap between supply and demand, what are they? |
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relevant cost analysis, totals/gross approach |
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plan for limited resources |
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Planning and Control
Planning, Coordination, and Control |
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GAAP, seperates prudct and period costs |
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direct costing, seperates VC and FC |
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1. form cost pools 2. decide which costs to allocate 3. identify cost drivers 4. measure denominator volume |
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represents firm's experience in customer profitability |
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ABC method evaluates the profitability of what? |
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products, customers, resources |
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cost allocations have two limitations |
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1. operating cost of capital (time value) 2. lumpy nature of capacity resources |
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5 methods used when determining costs |
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NPV, IRR, Payback Period, Modified Payback Period, ARR |
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benefits of decentralization |
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train people, co-locates knowledge and decision rights, increase satisfaction, timely decisions |
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costs of decentralization |
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need for monitoring, incentices |
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three types of responsibility centers |
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operating income before taxes/netbook value of assets averaged over a year |
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profit-required rate x investment |
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cost-based, market based, negpotiated |
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effective performance measures |
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align goals, yield max info about decisions or actions, easy to measure, easy to understand/communicate |
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benchmarking, kaizen - continuous improvement |
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a controllable performance measure does what? |
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some approach to creating and sustaining a value proposition, source of customer value |
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comptetition, sustainability, core-competency |
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cost, product differentiation |
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value chain, life cycle, target costing |
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CFSs like avg sale/cutomer, complaints, inventory turn |
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monitoring - balance scorecard |
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innovation and learning, internal business, financial, customer |
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