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-The "father" of scientific management -one best way for a job to be done |
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-believed the practice of management was distinct from other organizational functions -developed principles of management that applied to all organizational situations |
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Developed a theory of authority based on an ideal type of org. (bureaucracy -emphasized rationality , predictability, impersonality, authoritarianism |
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The study of actions of people at work people are the most important asset of an org |
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aka operations research/management science -focuses on improving managerial decision making |
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a set of interrelated and interdependent parts arranged in a manner that produces a unified whole |
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not influenced by environment (all system input and output is internal) |
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dynamically interact to environments |
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(situational approach) no on universally applicable set of management principles by which to manage orgs |
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coordinating and overseeing the work activities of other so hat their activities are competed efficiently and effectively |
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Planning- defining goals, est. strategies to achieve goals Organizing -Arranging and structuring work to accomplish organizational goals Leading-working with and through people to accomplish goals Controlling-monitoring, comparing, and correcting work |
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Interpersonal-figurehead, leader, liaison Informational-monitor, disseminator, spokesperson Decisional-entrepreneur, disturbance handler, resource allocator, negotiator |
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A companys ability to achieve its business goals and increase long term shareholder value by integrating economic, environmental, and social opportunities into its business strategies |
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Managers are directly responsible for an orgs success/failure |
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Success/Failure due to external forces outside of managers control |
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Factors and Forces outside the org that affect its performance |
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external forces that have a direct and immediate impact on the org |
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Broad economic, socio-cultural, political, demographic, technological, and and global conditions that may affect the org |
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Environmental uncertainty |
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degree of change and complexity in an orgs environment |
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any constituencies in the org's env. that are affected by an orgs decisions and actions |
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shared values, principles, traditions, and way s of doing things that influence the way org. members act |
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organizational cultures in which key values are intensely held and widely shared |
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organizational values promote a sense of purpose through meaningful work taking place in the context of community |
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viewing the world solely through one's own eyes and perspectives |
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best work approaches and practices are those of the home country |
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view that employees in the host country know the best work of approaches |
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world oriented view that focuses on using the best approaches and people from around the globe |
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global org of 153 countries that deals with the rule of trade among nations |
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International Monetary Fun (IMF) |
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an org of 185 countries that promotes international monetary cooperation and provides advice, loans, and technical assistance |
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a groupe of five closely associated inst. that provides financial and technical assistance to developing countries |
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Multinational Corporation (MNC) |
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a broad term that refers to any and all types of international companies that maintain operations in multiple counties |
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Multidomestic Corporation |
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an MNC that decentralizes management and other decisions to the local country |
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an MNC that centralizes management and other decisions in the home country |
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Transnational or Borderless Org |
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an MNC in which artificial geographical barriers are eliminated |
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a partnership between and org and one or more foreign company partners in which both share resources and knowledge in developing new products or building production facilities |
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a specific type of strategic alliance in which the partners agree to form a separate, independent org for some business purpose |
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directly investing in a foreign country by setting up a separate and independent production facility or office |
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