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Management
11th Edtion Management Robbins Coulter Ch1-3
37
Management
Undergraduate 3
09/27/2011

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Term
Fredrick Winslow Taylor
Definition
-The "father" of scientific management
-one best way for a job to be done
Term
Henri Fayol
Definition
-believed the practice of management was distinct from other organizational functions
-developed principles of management that applied to all organizational situations
Term
Max Weber
Definition
Developed a theory of authority based on an ideal type of org. (bureaucracy
-emphasized rationality , predictability, impersonality, authoritarianism
Term
Organizational Behavior
Definition
The study of actions of people at work people are the most important asset of an org
Term
Quantitative Approach
Definition
aka operations research/management science
-focuses on improving managerial decision making
Term
System
Definition
a set of interrelated and interdependent parts arranged in a manner that produces a unified whole
Term
Closed system
Definition
not influenced by environment (all system input and output is internal)
Term
Open System
Definition
dynamically interact to environments
Term
Contingency Approach
Definition
(situational approach)
no on universally applicable set of management principles by which to manage orgs
Term
Management
Definition
coordinating and overseeing the work activities of other so hat their activities are competed efficiently and effectively
Term
Management Functions
Definition
Planning- defining goals, est. strategies to achieve goals
Organizing -Arranging and structuring work to accomplish organizational goals
Leading-working with and through people to accomplish goals
Controlling-monitoring, comparing, and correcting work
Term
Management Roles
Definition
Interpersonal-figurehead, leader, liaison
Informational-monitor, disseminator, spokesperson
Decisional-entrepreneur, disturbance handler, resource allocator, negotiator
Term
Sustainability
Definition
A companys ability to achieve its business goals and increase long term shareholder value by integrating economic, environmental, and social opportunities into its business strategies
Term
Omnipotent View
Definition
Managers are directly responsible for an orgs success/failure
Term
Symbolic View
Definition
Success/Failure due to external forces outside of managers control
Term
External Environment
Definition
Factors and Forces outside the org that affect its performance
Term
Specific environment
Definition
external forces that have a direct and immediate impact on the org
Term
General Environment
Definition
Broad economic, socio-cultural, political, demographic, technological, and and global conditions that may affect the org
Term
Environmental uncertainty
Definition
degree of change and complexity in an orgs environment
Term
Stakeholders
Definition
any constituencies in the org's env. that are affected by an orgs decisions and actions
Term
Organizational Culture
Definition
shared values, principles, traditions, and way s of doing things that influence the way org. members act
Term
Strong Cultures
Definition
organizational cultures in which key values are intensely held and widely shared
Term
Workplace Spirituality
Definition
organizational values promote a sense of purpose through meaningful work taking place in the context of community
Term
Parochialism
Definition
viewing the world solely through one's own eyes and perspectives
Term
Ethnocentric attitude
Definition
best work approaches and practices are those of the home country
Term
Polycentric attitude
Definition
view that employees in the host country know the best work of approaches
Term
Geocentric attitude
Definition
world oriented view that focuses on using the best approaches and people from around the globe
Term
World Trade Org (WTO)
Definition
global org of 153 countries that deals with the rule of trade among nations
Term
International Monetary Fun (IMF)
Definition
an org of 185 countries that promotes international monetary cooperation and provides advice, loans, and technical assistance
Term
World Bank Group
Definition
a groupe of five closely associated inst. that provides financial and technical assistance to developing countries
Term
Multinational Corporation (MNC)
Definition
a broad term that refers to any and all types of international companies that maintain operations in multiple counties
Term
Multidomestic Corporation
Definition
an MNC that decentralizes management and other decisions to the local country
Term
Global Company
Definition
an MNC that centralizes management and other decisions in the home country
Term
Transnational or Borderless Org
Definition
an MNC in which artificial geographical barriers are eliminated
Term
Strategic Alliance
Definition
a partnership between and org and one or more foreign company partners in which both share resources and knowledge in developing new products or building production facilities
Term
Joint Venture
Definition
a specific type of strategic alliance in which the partners agree to form a separate, independent org for some business purpose
Term
Foreign Subsidiary
Definition
directly investing in a foreign country by setting up a separate and independent production facility or office
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