Shared Flashcard Set

Details

Management
Midterm 2
32
Business
Undergraduate 2
02/11/2009

Additional Business Flashcards

 


 

Cards

Term
Advantages of Teams
Definition
improved customer satisfaction, product and service quality, speed and efficiency in product development, employee job satisfaction, decision making
Term
Disadvantages of Teams
Definition
initially high turnover, social loafing, problems associated with group decision making
Term
When to use Teams
Definition
clear, engaging reason or purpose for using them. when the job can't be done unless people work together. When rewards can be used for teamwork and team performance.
Term
Why do ppl not contribute to teams?
Definition
Presence of someone with expertise. The presentation of a compelling argument. Lacking confidence in one's ability to contribute. An unimportant or meaningless decision. A dysfunctional decision making climate.
Term
Cross-functional teams
Definition
intentionally composed of employees from different functional areas of the organization.
Term
Virtual Teams
Definition
groups of geographically and/or organizationally dispersed coworkers who use a combination of telecommunications and information technologies to accomplish an organizational task.
Term
Project Teams
Definition
created to complete specific one-time projects or tasks within a limited time
Term
stages of team development
Definition
forming, storming, norming, performing
Term
forming
Definition
members meet one another, get a feeling for what it's like to be part of a team
Term
storming
Definition
teams begin working together and conflicts may arise
Term
norming
Definition
team members settle into their roles
Term
performing
Definition
performance has improved because team has formed into a functional team
Term
Coercive Leadership style
Definition
Drill Sgt., demands compliance, "you do what i tell you", works best in a crisis or turnaround situation. negative overall
Term
Authoritative LS
Definition
Obama, Moves ppl towards a common goal or vision, come with me 'yes we can', when clear direction is needed, strongly positive
Term
Affiliative LS
Definition
Jimmy Carter, creates harmony and emotional bonds, people come first, little conflict or need to motivate ppl, positive
Term
Democratic LS
Definition
Mr. Rogers, forges consensus through participation, "what do you think?", to build consensus or buy in, positive
Term
Pace-Setting LS
Definition
Jack Welch, set high standard of performance, "do as i do now!", get quick results from highly motivated and skilled team, negative
Term
Coaching LS
Definition
Ernie Kent(bball coach), develops people for the future, "try this", helps employee improve performance and develop skills, positive
Term
Leadership Traits
Definition
desire to lead, honesty and integrity, self confidence, emotional stability, cognitive ability, knowledge of the business, drive
Term
desire to lead
Definition
want to be in charge and think about ways to influence others on what should and should not be done
Term
honesty and integrity
Definition
being truthful with others, extent to which leaders do what they'd said they do
Term
self confidence
Definition
believing in one's abilities
Term
emotional stability
Definition
even when things go wrong can remain even tempered and consistent in their outlook and in the way they treat others
Term
cognitive ability
Definition
capacity to analyze large amount of seemingly unrelated, complex information and see patterns, opportunities, or threats where others might not see them.
Term
knowledge of the business
Definition
understand key technological decisions and concerns facing their companies.
Term
drive
Definition
high levels of effort and is characterized by achievement, and ambition.
Term
The General Leadership Model
Definition
I want you to learn- leadership traits/styles/behaviors move into performance, changed by the situation
Term
Components of Motivation
Definition
Initiation, Direction, Persistence
Term
Extrinsic motivation
Definition
external factors, such as incentives, that motivate
Term
Intrinsic motivation
Definition
the job itself is reason to be motivated
Term
Content Theories
Definition
explain specific factors that motivate people
Term
process theories
Definition
oppurtunity to understand thought processes that influence behavior
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