Term
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Definition
Corporate Social Responsibility- corps have an obligation to society in general, and not just to stockholders. They are accountable beyond that prescribed by law |
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Term
What aspects should companies add in their core business strategies? |
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Definition
- Financial
- Environmental
- Social responsibility
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Term
What is the triple bottom line/the 3 P's? |
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Definition
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Term
What are the 4 main areas of global responsibility? |
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Definition
- Make a profit
- Obey the law
- Be ethical in its practices
- Be a good corporate citizen
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Term
Is CSR voluntary or involuntary? |
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Definition
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Term
What is the classic economic model? |
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Definition
- An invisible hand promoted public welfare
- The public interest was served by the individuals pursuing their own economic self interests
- Belief that profitable and social responsibility are the same thing
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Term
What is the Socioeconomic model? What company inadvertently inspired this model? |
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Definition
- Business has an obligation to meet the needs of the many groups in society, not just stockholders
- Support of stakeholder audits- identifying all the parties that could possibly be affected by the company's performance
ENRON |
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Term
What are the four steps in the Global Social Responsibility Pyramid of what global corps should do? |
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Definition
- Economic responsibility- be profitable- do what is REQUIRED by global capitalization
- Legal responsibility- Obey the law- do what is REQUIRED by global stakeholders
- Ethical responsibility- Be ethical- do what is EXPECTED by global stakeholders
- Philanthropic responsibility- be a good global citizen- do what is DESIRED by global stakeholders
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Term
What are the arguments FOR CSR? |
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Definition
- Business is unavoidable involved in social issues, part of the the problem or part of the solution
- Business has the resources to tackle today's complex societal problems- can play a decisive role in solving societal problems with its vast resources which were built with society's support in the first place
- A better society means a better environment for doing business- today's problems can turn into tmw's profits.
- Corporate social action will prevent government intervention-government will force business to do what it fails to do voluntarily
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What are the arguments AGAINST CSR? |
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Definition
- Profit maximization ensures the efficient use of society's resources- social expenditures means theft of stockholder's equity
- As an economic institution, business lacks the ability to pursue social goals- inefficiencies can be expected when managers lose focus from the pursuit of profits
- Business already has enough power- they dictate too much already and more power is not desired.
- Business mgrs are not elected so they are not accountable to the people
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Term
What is the Iron Law of responsibility? |
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Definition
in the long run those who do not use power in a way that society considers responsible will tend to lose it |
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Term
What are the 4 Social Responsibility Strategies?
(how companies react when things happen) |
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Definition
- Reaction- deny or ignore responsibility
- Defense- put up a fight
- Accommodation- accept responsibility in response to pressure only
- Proactive- taking the initiative and being a role model for the industry
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Term
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Definition
an unselfish devotion to the interests of others |
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Term
What is enlightened self interest? |
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Definition
the realization that business ultimately helps itself by ehlping to solve societal problems |
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Term
What is corporate philanthropy? |
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Definition
the charitable donation of company resources and just a another way of profit motivated advertising |
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Term
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Definition
It is the study of moral obligations involving the distinction between right and wrong |
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Definition
It is ethics narrowed down to productive organizations |
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Term
Business ethics are also known as? |
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Definition
Mmgt ethics or organizational ethics |
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Term
What are the four practical insights of business ethics? |
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Definition
- Ethical hot spots
- Pressure from above
- Discomfort with abiguity
- Rationalization of unethical conduct
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Term
What are ethical hot spots? |
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Definition
Questionable practices that are responsible for triggering unethical and illegal conduct |
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Term
What are some ethical hot spots? |
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Definition
- balancing work and family
- poor leadership
- too many hours and workload
- lack of mgmt support
- pressure to meet sales,profit, and budget goals
- no recognition or achievements
- company politics
- personal finances
- insufficient resources
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Term
What are managers positive responses to pressure from above when they are aware of it? |
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Definition
- they can consciously avoid putting pressure subordinates
- they can prepare to deal with excessive company pressure
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Term
In what ways do employees tend to rationalize unethical conduct? |
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Definition
- denial of responsibility
- denial of injury to others
- denial of victim, they deserved it
- social weighting, others do it too
- appeal to higher loyalties, answered to a more important cause
- metaphor of the ledger, entitled because they "put in their time"
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Term
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Definition
Abstract ideals that shape an individuals thinking and behavior |
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What is instrumental value? |
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Definition
It is an enduring belief that a certain way of behaving is appropraite in all situations |
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Term
What is a terminal value? |
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Definition
it is an enduring belief that a certain end-state of existence is worth striving for and attaining |
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Term
Because a person a can hold a number of different instrumental and terminal values, individual value systems are somewhat like what? |
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Definition
Fingerprints, each of us has a unique set |
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Term
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Definition
They are neither moral or immoral, ethically lazy |
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Term
What are the key features of effective ethics training? |
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Definition
- support of top mgmt
- open discussion
- clear focus on ethical issues specific to the organization
- integration of ethics into the organization
- a mechanism for anonymously reporting ethical violations
- organizational climate that rewards ethical conduct
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Term
What is an ethics advocate? |
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Definition
an ethics specialist who plays a role in the top mgmt's decision making |
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Term
What is a code of ethics? |
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Definition
a published statement of moral expectations |
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Term
What requirements are necessary for an effective code of ethics? |
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Definition
- a reference to specific practices (kickbacks, payoffs, record falsification, etc)
- must be firmly supported by top mgmt and equitable enforced through the reward-punishment system
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Term
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Definition
the practice of reporting perceived unethical practices to outsiders such as the news media, government agencies, or public interest groups
(Sherron Smith foresaw Enrons collapse) |
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