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______ occurs when a decision benefits the manager to the detriment of the organization -whistle-blowing -ethical behavior -conflict of interest -social responsibility |
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Sometimes people act unethically even when it goes against their better judgement due to -personal values and morals -situational factors -family influences -peer influences |
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Unethical actions by individual managers most often occur when -upper management allows it to happen -an industry has low levels of competition -individuals are not worried about career advancement -unions are present in an organization |
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Upper management allows it to happen |
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Many organizations have placed strong emphasis on ethics due to -longer jail terms for convicted CEOs -lack of concern by government about ethics -recent ethical scandals -situational factors |
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Written statements of values and standards of behavior are called -ethical dilemmas -codes of social responsibility -ethical consciousness -codes of ethics |
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The obligation a firm has to protect and enhance the society in which it operates is -social responsibility -business ethics -whistle-blowing -a code of ethics |
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Arguments AGAINST businesses becoming more socially responsible include -businesses create social problems and should not have to fix them -businesses have the resources to solve social problems -everyone has an obligation to improve society, not just businesses -businesses lack the expertise to manage social problems |
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Businesses lack the expertise to manage social problems |
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________ is (are) affected by virtually everything a firm does -the natural environment -the government -organizational constitutes -general social welfare |
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Organizational constitutes |
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People who argue in favor of social responsibility point out that -businesses should be willing to accept lower profits -it doesn't cost businesses very much to address societal problems -businesses create many of society's problems and should help fix them -large businesses have had bad reputations |
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Businesses create many of society's problems and should help fix them |
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Milton Friedman argues that -broadened social responsibility is good for the economy -broadened social responsibility will weaken the economy -society has more rights to profits than owners -businesses should have more power in society |
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Broadened social responsibility will weaken the economy |
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Ethical issues in information technology do not include -individual rights to privacy -board and independence confidentiality of information in computer files -potential abuse of information technology |
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Organizations that are strongly in support of broadened views of social responsibility follow an approach of -social obligation -social obstruction -social contribution -social response |
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Firms that sometimes go beyond their legal obligations to follow an approach of -social obligation -social obstruction -social contribution -social response |
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Tax incentives are a means of -indirect regulation of business by government -political action -direct regulation of business by government -favors for business from government |
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Indirect regulation of business by government |
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That National Rifle Association is an example of -a politcal action committee -a group that uses lobbyists -a group in favor of social responsibility -an organizational constituent |
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A group that uses lobbyists |
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Using favors to legislators as a form of influence is -rarely used by large organizations -widely accepted by the public -dangerously open to misinterpretation -illegal |
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Dangerously open to misinterpretation |
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Planned activities that help social responsibility include -philanthropic giving -dividends to stockholders -lobbying -whistle-blowing |
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A firm that meets legal and ethical requirements, but also goes beyond those requirements in selected cases has adopted a(n) __________ stance to social responsibility -proactive -defensive -obstructionist -accommodative |
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A corporate social audit is usually conducted by -top management -lobbyists -whistle-blowers -government regulators |
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Political action committees are -illegal -unethical -created to give money to politicians -created to take money from politicians |
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Created to give money to politicians |
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Organizational justice vs distributive justice |
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Organizational: refers to the perceptions of people in an organization regarding fairness
Distributive: refers to people's perceptions of the fairness with which rewards and other valued outcomes are distributed within the organization |
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Who created the Sarbanes Oxley act |
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Paul Sarbanes and Michael G. Oxley |
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Business influences government through all of these: |
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-Personal contacts and networks -Lobbying -Political action committees -Favors and other influence tactics |
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What is the agency that regulates trades |
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Securities and exchange commission (SEC) |
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At Jake's company, each employee receives a formal statement of the company's values and ethical standards. This material is called the organization's |
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As a manager, Roxanne always tries to make decisions that optimize what's best for her constituencies-- in this case, her employees. Roxanne follows which ethical norm |
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Which of the following is NOT an argument in support of organizations acting in socially responsible ways |
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Solving social problems is part of the basic economic mission of business |
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Ethical compliance is the extent to which an organization and its members _________ |
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Follow basic ethical and legal standards of behavior |
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A corporate social audit, a formal and thorough analysis of the effectiveness of a firm's social performance, is usually conducted by _________ |
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a task force of high-level managers |
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