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Management CH11
Management CH11
34
Management
Undergraduate 4
03/13/2013

Additional Management Flashcards

 


 

Cards

Term
HRM
Human Resource Manageemnt
Definition
the process of finding, developing, and keeping the right people top form a qualified work force
Term
BFOQ
Bona fide occupational qualification
Definition
reasonably necessary to the normal operation of that particular business
ie, hiring a mechanic to do a preacher job
Term
equal pay act of 1963
Definition
prohibits unequal pay for males and females doing substantially similiar work
Term
Title VII of the Civil Rights Act of 1964
Definition
Prohibits employment discrimination on the basis of race, color, religion, gender, or national origin
Term
Age dicrimination act of 1967
Definition
prohibits discrimination in employment decisions agaianst persons ager forty and older
Term
pregnancy discrimination act of 1978
Definition
prohibits discrimination against pregnant women
Term
american disabilities act of 1990
Definition
prohibits discrinimation on the basis of physical or mental disabilities
Term
civil rights act of 1991
Definition
strengthened the provisions of the civil rights act of 1964 by providing for jury trials and punitive damages
Term
family and medical leave act of 1993
Definition
permits workers to take up to twelve weeks of unpaid leave for pregnancy and or birth of a new child, adoption or foster care of a new child, illness of an immediate family member or personal medical leave
Term
uniformed services employment an reemployment rights act of 1994
Definition
prohibits discrimination agaianst those in the armed forces reserve the national guard or other uniformed servcies, guarantees that civilian employers will hold and then restore civilian jobs and benefits for those who have completed uniformed servcie
Term
one of the most important guidlines issued by the EEOC
Definition
Uniform Guidelines on Employee Selection procedures
define desparate treatment and adverse impact
Term
what is disparate treatment or adverse impact?
Definition
determines if a company have engaged in discrimintory hiring and promotion practices
Term
Disparate treatment
Definition
intentiioanl discrimination, when people are not intentionally given the same hiring promotion or membership opportunities as other employees becasue of their race, color, religion, sex...etc
Term
adverse impact
Definition
unintentional discrimination
occurs when members of a particular race sex, or ethnic group are unintentionally harmed or disadvantaged becasue they are hired, promoted, or trained at substantially lower rates than others
Term
hostile work environment`
Definition
occurs when unwelcome and demeaning sexually related behavior creates an intimidating , hostile, and offensive work environment
Term
what should you do when sexual harassment occurs?
Definition
respond immediately
Term
policy writing
Definition
make sure there is an immediate response
clear and understandable sexual harrassment policy that is stringly worded, give specific examples

clear reporting procedure
Term
job analysis
Definition
purposeful, systematic process for collecting information on the important work related aspects of a job
Term
4 kinds of information from a job analysis
Definition
work activities
tools and equipment used
context of which the job is perfromed
personnel requirements
Term
job posting
Definition
procedure for advertising jobb openings within the company to existing employees
Term
office/clerical and production servcie employees use mostly
Definition
referrals
walk-ins
newspaper
state employment agencies
Term
professional and techncial employees
Definition
newspaper advertisements
college recruiting
internet
Term
selection
Definition
process of gathering information about job applicants to decide who should be offered a job
Term
validation
Definition
process of determining how well a selection test or procedure predicts future job performance.
the better or more accurate the prediction of future job performance the more valid the test
Term
specific ability tests
Definition
measure the extent to which an applicant possesses the particula
kind of ability needed to do a job well

also called aptitude tests
Term
cognitive ability tests
Definition
measure the extent to which applicants have abilities in perceptual speed, verbal, comprehension, numerical aptitiude, general reasoning and spatial aptitude
Term
biographical data, or biodata
Definition
extensive surbeys that ask applicants questions about their personal backgrounds and life experiences
Term
work sample tests
Definition
performance tests require applicants to peform tasks that are actually done on the job
Term
in-basket excercise
Definition
paper and pencil test in which an applicant is given a managers in basket containing memos, organizational policies,a nd other communciations
Term
leaderless group discussion
Definition
a group of six applicants is given approximately 2 hours to solve a problem, but no one is in charge
Term
structured interview
Definition
standardized interview questions are prepared ahead of time so that all applicants are asked the same job related questions
Term
advantage of structured interviews
Definition
comparing applicant is easier
Term
4 kinds of question in a structured interview
Definition
situational questions:new graduates
background questions: experienced
job knowledge questions:demonstrate job knowledge
behavioral questions:experienced past jobs how they did the job
Term
semistructured interviews
Definition
probe into ambiguous or missing portion of the interview
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