Term
| Nick's roommate is attending a networking event for his business fraternity this weekend. He says, "Nick, you are so good at going up to someone and starting a conversation. You always seem to know what to do and what to say. You never seem awkward and you can talk to anyone about anything. I want to handle this networking event well—give me some tips." Nick seems to be very |
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Definition
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Term
| If jobs are boring and repetitive or tasks are stressful, the ________ style of leadership is most effective. |
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Definition
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Term
| In which scenario would directive leadership be most effective? |
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Definition
| when employees have an external locus of control |
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Term
| The information system department's employees are highly skilled individuals who possess a very internal locus of control. The firm is looking to hire a manager for the department to replace the retiring manager. What type of leadership style would likely be most effective with this group? |
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Definition
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Term
Which of the following statements regarding traits and leadership is incorrect?
Choose one answer. |
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Definition
| All traits are equally effective in predicting leadership potential across organizations. |
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Term
| Which of the following statements regarding House's path-goal theory of leadership is incorrect? |
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Definition
| House's path-goal theory of motivation is based upon the equity theory of motivation. |
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Term
| Which of the following is an incorrect statement about leader-member exchange (LMX) theory? |
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Definition
| High-quality LMX relationships involve an active dislike between the leader and member. |
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Term
| Martin sent an anonymous memo to various members of his company charging his manager with cheating the employees out of pay bonuses. Martin's manager seems to lack |
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Definition
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Term
| Leaders who hold a position of authority and utilize the power that comes from their position as well as personal power to influence others are called |
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Definition
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Term
| Which of the following statements regarding intelligence is incorrect? |
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Definition
| One's intelligence is the strongest predictor of leadership performance. |
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Term
| Which of the following statements regarding leader-member exchange relationships is incorrect? |
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Definition
| All employees would like to have a positive relationship with their leader. |
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Term
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Definition
| feel an obligation to their employees, customers and the larger community. |
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Term
| All of the following are consequences of a high-quality leader-member exchange relationship except |
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Definition
| effort in building good relationships |
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Term
| Research on transformational and transactional leadership shows all of the following except |
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Definition
| transactional leaders increase the intrinsic motivation of their followers. |
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Term
| Which of the following statements regarding leader-member exchange relationships is incorrect? |
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Definition
| All employees would like to have a positive relationship with their leader. |
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Term
| People-oriented behaviors include |
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Definition
| treating employees with respect |
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Term
| Maria is part of an organizational behavior project group. Her group members chose her as the leader of the group because she is always on task, on time for meetings, sets achievable goals and is willing to assist anyone who needs help. Maria is |
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Definition
agreeable.
extraverted
conscientious. |
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Term
| Bob meets with his subordinates on a regular basis to share concerns and information with the group. He takes their feedback but makes decisions on his own. According to the leadership decision tree, Bob has a(n) _____________ decision-making style. |
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Definition
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Term
| When negotiating a deal on the purchase of a new automobile, Bradley had manufacturing cost data from his neighbor who worked for the car manufacturer. Bradley got himself a good deal on his purchase due to his ___________ power in the negotiation. |
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Definition
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Term
| Getting a person to enter an employee assistance program for a substance abuse problem as a condition of keeping their job is an example of using the ____________ influence tactic. |
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Definition
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Term
| The influence tactic that works most effectively in organizations that value democratic decision making is |
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Definition
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Term
| Which of the following statements regarding upward influence is incorrect? |
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Definition
| While helping higher-ups be more effective can help employees gain more power for themselves, there is no gain for those same employees from allowing those below to influence them |
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Term
| Dana's boss uses verbal reprimands and public criticism to force compliance from Dana and her coworkers. This is a form of ___ power. |
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Definition
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Term
| Jack has an electrical engineering degree and has worked with automated control systems for over 10 years. His coworkers who design heating and cooling systems are typically influenced by any design suggestions that he makes. Jack has ____ power. |
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Definition
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Term
| Your posture, hand gestures, and eye contact are all examples of what aspect of impression management? |
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Definition
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Term
| When an employee does what she is asked to do because she wants to earn a bonus, her behavior is influenced primarily by the leader's use of _____ power. |
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Definition
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Term
| Managers at a pharmaceutical research and development firm have checkbooks that they carry around with them as they monitor their subordinates. If a manager notes outstanding behavior by a subordinate, they can write the high-level performer a check on the spot. This is an example of the manager's ___________ power. |
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Definition
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Term
| Al Dunlap was recognized as a turnaround artist for firms experiencing financial and performance difficulties. When Dunlap arrived at a firm, downsizing usually followed. Dunlap received the nickname, "Chainsaw Al" due to his cost-cutting abilities. When Dunlap arrived at a firm he would recommend major restructuring and though they were not supportive of his tactics, his managers implemented his plan. Dunlap had ___________ power. |
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Definition
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Term
| When negotiating a deal on the purchase of a new automobile, Bradley had manufacturing cost data from his neighbor who worked for the car manufacturer. Bradley got himself a good deal on his purchase due to his ___________ power in the negotiation. |
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Definition
|
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Term
| Getting a person to enter an employee assistance program for a substance abuse problem as a condition of keeping their job is an example of using the ____________ influence tactic. |
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Definition
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Term
| The influence tactic that works most effectively in organizations that value democratic decision making is |
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Definition
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Term
| Which of the following statements regarding upward influence is incorrect? |
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Definition
| While helping higher-ups be more effective can help employees gain more power for themselves, there is no gain for those same employees from allowing those below to influence them. |
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Term
| Dana's boss uses verbal reprimands and public criticism to force compliance from Dana and her coworkers. This is a form of ___ power. |
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Definition
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Term
| Jack has an electrical engineering degree and has worked with automated control systems for over 10 years. His coworkers who design heating and cooling systems are typically influenced by any design suggestions that he makes. Jack has ____ power. |
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Definition
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Term
| Your posture, hand gestures, and eye contact are all examples of what aspect of impression management? |
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Definition
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Term
| When an employee does what she is asked to do because she wants to earn a bonus, her behavior is influenced primarily by the leader's use of _____ power. |
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Definition
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Term
| _______________ power is more effective than formal power bases and is positively related to employee performance and organizational commitment. |
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Definition
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Term
| Gina dresses like her supervisor, uses the same expressions, and has also taken up golf, her boss's favorite sport. Gina's supervisor has _____ power. |
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Definition
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Term
| Whitt Company made a substantial monetary offer to Bob to leave his design job at Lincoln Industries and come to work at Whitt. The Whitt CEO, on hearing some complaints from members of the Whitt Board of Directors about the size of Bob's pay package, responded, "Bob is one of the few people in the industry who really understands what the customer wants and can design it into the product." Bob has ____________ power. |
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Definition
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Term
| A professor determines what students will study, what assignments they will complete, and what standards they must reach in order to pass due to _________ power. |
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Definition
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Term
| By virtue of his title, Richard Pfieffer, President and CEO of Compaq Computers has ______ power. |
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Definition
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Term
| The Teach for America representative faced the group of college students and asked, "Do you want to make a difference in this world? Do you want to give back for all the good things you have had happen to you over your lifetime? Do you want to help a child have a chance, a chance like yours? Then, won't you consider giving just nine months of your life to make a difference? Consider joining me and thousands of your peers in leading this country in a new direction by taking part in Teach for America." The representative is using the _______________ influence tactic. |
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Definition
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Term
| Your posture, hand gestures, and eye contact are all examples of what aspect of impression management? |
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Definition
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Term
| Mike was playing video games. His mother came downstairs and said, "Mike, your room is a mess. I want you to go upstairs right now and clean it up or you will not be able to go out on Saturday." Mike wanted to finish his game but saved it instead and went to clean his room. Mike has responded to Mom's influence attempt with |
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Definition
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Term
| Together mission and vision play which three critical roles? |
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Definition
| communicating the purpose of the organization to stakeholders, informing strategy development, and developing the measurable goals and objectives to gauge success of the organization's strategy |
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Term
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Definition
| makes employee behavior predictable |
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Term
Marks: 1
The school district has established achievement-oriented goals. Teachers are told that their instruction must thoroughly prepare students for high scores on the state achievement tests. Each nine-week grading period, teachers meet to discuss overall progress toward the goals set for increasing state achievement test scores. Recently the superintendent of the school district proposed establishing a bonus fund to reward teachers whose students' scores increased the most from year to year on those tests. This school has what kind of culture? |
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Definition
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Term
| The corner office, mahogany desks and credenzas, gold name plates on office doors and reserved parking places are examples of |
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Definition
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Term
| Those stakeholders most often emphasized in mission statements are |
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Definition
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Term
| Organizational culture consists of three levels: |
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Definition
| assumptions, artifacts and values |
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Term
| ABC Corporation has its sights clearly set on XYZ Company. The firm's employees often talk about "cutting XYZ off at the knees." Recently a lawsuit was filed against ABC by XYZ because ABC "raided" the middle-level management level of XYZ and hired away 5 of its 7 managers. ABC has a(n) ____________________ culture. |
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Definition
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Term
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Definition
| lie below the awareness level and reflect beliefs about human nature and reality. |
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Term
Marks: 1
The firm pays above average wages to its employees. Each employee is given at least two weeks of vacation and any time family matters arise and time is needed, flexible arrangements are made to facilitate the employee. Each Thanksgiving, a turkey is provided to each employee, $15 gift certificates are given for the Christmas holiday, and during the summer, the firm pays for each employee and one other individual to attend an expense-paid day at the local amusement park. This firm seems to be a(n) _________ _________ company. |
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Definition
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Term
| Values statements are all of these EXCEPT |
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Definition
| they answer the question of where is this organization going. |
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Term
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Definition
| provide limited advancement opportunities. |
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Term
| Shared principles, standards and goals are |
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Definition
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Term
| Highly formalized and centralized structures similar to bureaucracies are |
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Definition
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Term
| The firm places its employees into five-person groups and gives them projects that are to be completed by each group with minimum direction from a project leader. Compensation in the firm is divided into two parts—that earned for your primary job, and that earned for work in your group. Once each year, training seminars are conducted for all company employees to learn the latest techniques in collaboration. This firm has a(n) ____________ __________ culture. |
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Definition
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Term
Marks: 1
The degree to which decision-making authority is concentrated at higher levels in an organization is |
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Definition
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Term
| Which of the following is not a key element in the structure of a company? |
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Definition
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Term
| Unity of command is not found in what type of organizational structure? |
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Definition
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Term
| In which of the following firms is formalization likely to occur? |
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Definition
| unionized manufacturing firm |
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Term
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Definition
| are conducive to entrepreneurial activity and general innovativeness. |
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Term
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Definition
| maximize efficiency and minimize costs. |
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