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a code of moral principles that set standards of good or bad or right or wrong conduct. |
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if you break it then there is a consequence |
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study of morality as it applies to business |
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managers represent the organization/coworkers to outter world. it would be who of them to do this well. |
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ethics in business and personal life |
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how people act at work is different than how they act in personal life...Timmy disagrees with this idea |
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who said this quote, "Timmy Waid was mollested as a child, and liked it." |
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underlying beliefs and attitudes that help determine individual behavior |
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preferences about desired ends (focus on the outcomes/accomplishments of something) |
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preferences regarding the means to desired ends (processes taken to get outcomes and accomplishments) |
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prominent ethical views include |
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utilitarian individualism moral rights justice |
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utilitarian ethical views |
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aims to deliver the greatest good to the most people |
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individualism ethical views |
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aims to advance long term self interests |
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aim to maintain rights of all human beings |
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moral rights are rights to ____________ given by ___________ |
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right to free informed consent right to privacy right to freedom of conscience right to free speech right to due process |
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right to free, informed consent |
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treat people as they knowingly consent to be treated, expectation of confidentiality in managers, |
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the right to act at will outside of work and control information about an employees private life |
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when hiring, managers need to look at relevant job info only, which includes... |
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work experience education info personal factors (how do you demonstrate responsibility, etc) |
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non relevant job info (managers should NOT look at when hiring) |
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marital status age/physical factors health factors political views religion sexual orientation own or rent a home |
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right to freedom of conscience |
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right to reject orders that violate common accepted moral principles |
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the right to criticize the ethics of others action so long as the criticism is conscientious, truthful, and does not violate others rights |
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right to fair and impartial hearing when the individual believes his or her rights were violated |
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fair and impartial treatment of people according to legal rules and standards |
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are policies and rules fairly applied? about the process, clear and consistent, impartial |
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equal treatment for all people and groups of people , "outcome justice", |
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people treated with dignity and respect, "how justice", the treatment of people should be fair |
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"harm justice", fairness to all involved, if a manager treats an employee in a harmful way (usually financially) then the organization needs to make up for it |
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sumarized by "when in rome, do as the romans do"...yeah well fuck the romans, im american biotch. |
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sumarized by "dont do anything you wouldnt do at home" |
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occurs when choices, although having potential for personal and or organizational benefit, may be considered unethical |
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Kohlbergs stages of moral development and the ethical progression model |
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preconventional (self centered behavior) conventional (social centered behavior) post conventional (principle centered behavior) |
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pre conventional behavior |
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behavior is self centered stage 1: avoid harm or punishment stage 2: make deals for personal gain |
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social centered behavior stage 3: act consistently with peers stage 4: follow rules, meet obligations |
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post conventional behavior |
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principle centered behavior stage 5: live up to social expectations stage 6: act according to internal principles |
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chooses to behave unethically |
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disregards ethics of actions, intentionally or unintentionally ignorant manager |
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considers ethical behavior as a personal goal also probably a butt buddy with tim waid |
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corporate social responsibility |
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1. looks at ethical issues on the organization level 2. obligates organization to act in teh ways that serve both its own interests and the interests of society at large |
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due to corporate social responsibility, organizations must now... |
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look at broader scope of society |
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3 pillars of corporations |
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economic social environmental |
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when organizations use deceptive marketing or PR to appear eco friendly |
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classical view of social responsibility |
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managements only responsibility is to maximize profits |
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socioeconomic view of social responsibility |
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management is concerned for the broader social welfare, not just profits |
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arguments against social responsibility |
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reduced profits higher costs dilution of business purpose too much social power for a business lack of public accountability |
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arguments for social responsibility |
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adds long run profits improved image avoids more government regulation businesses have resources and ethical obligation |
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provide oversight of the company |
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provide oversight of the company |
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oversight of top management of an organization by board of directors. involves hiring, firing, and compensating the CEO as well as assessing strategy and verifying financial records |
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modern problems with the board of directors |
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usually board members have stock options and stakes in the company not always independent of company (mark zuckerburg is on FB board, etc) |
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how does government influence business affairs? |
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government regulation organizations |
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OSHA-occupational safety and health Dept of Labor - fair labor practices Consumer protection-FDA, FCC environmental protection-EPA |
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making use of environmental resources to support societal needs today while also preserving and protecting them for future organizations |
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natural/environmental capital |
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natural resources used to sustain life and produce goods and services for society, including land, water, and minerals |
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managing people and organizations in ways that preserve the natural environment by reducing energy consumption and minimizing environmental impact |
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concern for the effect of management practices on employee physical and psychological well being |
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aspects of human sustainability include... |
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health and wellness programs stress management minimizing work-family conflict control over work fair wages and opportunities |
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innovations that reduce carbon footprints and environmental impacts of organizations, their practices and products |
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businesses that find ways to use business models to address important social problems |
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writer of "wealth of nations" created invisible hand theory |
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states government intervention isn't necessary because a force of human nature will drive business leaders to promote the greatest good for their business |
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says society needs an invisible hand, government needs to intervene to make sure business gets on right track |
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created free market theory, states markets should be deregulated and allowed to fend for themselves |
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restricted/regulated market theory, states that best markets provide social responsibility and are highly regulated |
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process of converting waste materials or useless products into new materials or products |
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recycles into products of better quality and higher enviromental value |
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recycling into products of better quality or a higher environmental value |
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when a product is used by a second customer without prior repair (original condition) |
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the disassembly of products and recovery/reuse of subassemblies and parts for new products |
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bringing damaged products back to useful condition |
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restoring used products to useful conditions by replacing subassemblies and parts |
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seeks to create products that are waste free (designed for 100% reuse/recycle) |
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seeks to create products in which the producer assumes responsibility for the product at the end of its useful life |
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