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the ability to influence another person |
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the process of affecting the thoughts, behavior, and feelings of another person |
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the right to influence another person |
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the range in which attempts to influence a person will be perceived as legitimate and will be acted on without a great deal of thought |
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power based on an agent's ability to control rewards that a target wants |
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power that is based on an agent's ability to cause an unpleasant experience for a target |
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power that is based on position and mutual agreement; agent and target agree that the agent has the right to influence the target |
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an elusive power that is based on interpersonal attraction |
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the power that exists when an agent has specialized knowledge or skills that the target needs |
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activities that other groups depend on in order to complete their tasks |
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access to and control over important information |
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power used for personal gain |
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power used to create motivation or to accomplish group goals |
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the use of power and influence in organizations |
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actions not officially sanctioned by an organization that are taken to influence others in order to meet one's personal goals |
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the ability to get things done through favorable interpersonal relationships outside of formally prescribed organizational mechanisms |
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sharing power in such a way that individuals learn to believe in their ability to do the job |
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which power is most effective? |
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expert power because: strongest relationship to performance and satisfaction. transfer vital skills, abilities, and knowledge within the organization. employees internalize what they observe and learn from managers they consider "experts" |
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intergroup sources of power |
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control critical resources |
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conditions encouraging political activity |
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unclear goals, autocratic decision making, ambiguous lines of authority, scarce resources, uncertainty |
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Four dimensions to political skill |
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social astuteness, networking ability, sincerity, interpersonal influence |
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four dimensions of empowerment |
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meaning --- competence self-determination --- impact |
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