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Mac OS X Help Desk Essentials
Mac OS X Help Desk Essentials v10.4
235
Computer Science
Professional
11/13/2007

Additional Computer Science Flashcards

 


 

Cards

Term
Which of the following permissions can you set using the Ownership & Permissions section of the file infowindow? (Choose Three)

A. Delete
B. Readonly
C. Write only
D. No Access
E. Execute only
F. Read & write
Definition
Answer: B, D, F

Explanation: Read Only,No Access, and Read & write are the only permissions you can set to a file in Mac OS X.

Folders have an additionalpermission available (Write only).
Term
In Mac OS X v10.4, which of the following folders in a use's Home directory are accessible by all
user accounts by default? (Choose Two)
 
A. Documents
B. Library
C. Public
D. Shared
E. Sites
Definition
Answer: C,E

Explanation: Answer D is incorrect because the Shared folder does not reside in a user's home
folder but rather in the Users folder.
Term
In Mac OS X v10.4, what is the default Group and Other permissions for the Drop Box folder in a
user Public folder?
 
A. Read only
B. Write only
C. Read & Write
D. No Access
Definition
B
Term
You have installed a program that downloads multimedia files from your Mac OS X v10.4
iBook to a digital video recorder (DVR). However, you must disable the firewall on your
iBook so that the DVR can access the multimedia files on the iBook. You want the DVR to
access the multimedia files on your iBook without having to disable the firewall. What
should you do?
 
A. Use a text editor to add the port numbers used by the multimedia downloading program to
/etc/firewall.plist.
B. Add the range of ports used by the multimedia downloading program in the Allow list in the
Firewall pane of Network preferences.
C. Use the Firewall Manager utility to add the port numbers used by the multimedia
downloading program to /etc/firewall.plist then enable the ports in the Firewall pane of Sharing
preferences.
D. Create a new port definition with the port numbers used by the movie sharing utility in the
Firewall pane of Sharing preferences, then turn the port on in the firewall list of ports.
Definition
Answer: D

Explanation:
Answer C is incorrect, because there is no such thing as the Firewall Manager Utility
Term
In Mac OS X v10.4, how can you access the command line (Choose Two)?

A. Launch Terminal
B. Launch Network Utility
C. Start up in verbose mode
D. Log in remotely using SSH.
E. Choose Command from the Apple menu.
Definition
Answer: A,D
 
Explanation: The command line can be accessed in the following ways: Terminal,
login remotely using SSH, boot in Single-user mode, login as >console, booting from the install
disc, and the X11 terminal application (if X11 is installed). All of this is straight out of Apple's
Student Guide.
Term
Which of the following statements is true regarding file and folder permissions in Mac OS X
v10.4?
 

A. A file permissions are always identical to its enclosing folder permissions
B. A user with Read only permissions to a folder cannot view any files in that folder.
C. A user with Read only permissions to a folder cannot rename any files in that folder
D. A user with Read & write permissions to a folder cannot delete any files in that folder
Definition
C
Term
You work as an administrator at Itexamworld .com. Personal File Sharing is enabled on a Mac OS
X computer that contains a standard user account. You use your admin account to connect to the
computer via AFP. Which of the following share points will now be available for you to mount?
(Choose Two)
 

A. /Users/Public
B. /Users/Shared
C. Your home folder
D. The standard home folder
E. Macintosh HD (the boot volume)
Definition
C & E
Term
With regard to SSH, which of the following are true? (Choose Two)
 

A. SSH requires a strong password when you log in to a remote computer.
B. SSH traffic is encrypted on the network.
C. SSH passwords are stored in the Keychain.
D. SSH logins must be enabled by an administrator.
E. SSH connections must be made from a static IP address.
Definition
B & D
Term
You work as an administrator at Itexamworld .com. When you attempt to drag an application to
the Application folder, your action fails because the Applications folder cannot be modified. You
need to move the application to the Application folder. What should you do?
 

A. Log in with the Master Password.
B. Restart the computer and log in again.
C. Click the Repair Permissions button in Disk Utility.
D. Add the administrator to the wheel group on the computer.
Definition
Answer: C

Explanation: Answer C is correct under the assumption that the action fails while logged in using
an Admin account. A standard user account cannot add applications to the Applications folder.
Term
Which of the following applications are supported on a default installation of Mac OS X v10.4 (an
easy install)? (Choose Three)
 

A. BSD
B. X11
C. Java
D. Windows
E. Mac OS 9
F. Native Carbon and Cocoa
Definition
Answer: A, C, F
 

Explanation: X11,Windows, and Mac OS 9 all need extra things installed to run. X11 is supplied
on the Mac OS installation CD, but not installed by default. We are not 100% over BSD apps, but
we believe they can be run through a terminal window without anything extra installed.
Term
What is the primary purpose of the Master Password in Mac OS X v10.4?
 

A. To allow you to make changes to Admin user accounts.
B. To allow you to reset the password for a File Vault-enabled account.
C. To allow you to perform remote system installations on your network.
D. To allow you to switch to the System Administrator (root) account on a computer that has Fast
User Switching enabled.
Definition
Answer: B

Explanation:
It should be noted that the Master Password can reset passwords for all local
non-FileVault enabled accounts.
Term
Which of the following procedures will allow a Mac OS X v10.4 user to view the access
permissions on a file, as well as the file ownership? (Choose Two)
 

A. Run the Is -1 command in Terminal
B. View the file in Column View in the Finder
C. Press the Verify Permissions button in disk utility
D. Select the file and choose Get Info from the File menu.
E. Click the Permissions tab in Apple System Profiler and select the file
Definition
Answer: A,D

Explanation:
Run the ls -l command in the Terminal
Term
In Mac OS X v10.4, which of the following applications provide the most detail about system
processes?
 

A. System Profiler
B. Activity Monitor
C. Process Manager
D. CPU Monitor Expanded Window
Definition
Answer: B

Explanation:
Answer D is incorrect Process Manager is not an included application within Mac OS X
v10.3 or v.10.4.
Term
Which of the following statements are true regarding File Vault?
 

A. Once a user enables File Vault, it cannot be disabled.
B. File Vault can only be enabled on non-administrator user accounts.
C. When a user enables File Vault the user home directory is transformed into an encrypted disk
image
D. There is no way to recover a user data from a File Vault-protected account if the login password is lost.
Definition
C
Term
You are in Terminal and have navigated to your Home folder. Which of the following commands
will display the contents of a file named CKData that resides in your Home folder? (Choose
Three)

A. cat CKData
B. cat ../CKData
C. cat ~ CKData
D. cat ./CKData
E. cat ~/CKData
Definition
Answer: A,D,E

Explanation: Answer A is correct because it directly references the file. Answer B is incorrect
because .. refers to the parent folder of the working folder. Answer C is incorrect because its
missing a / in its syntax. Answer D is correct because . references the working folder. Answer e is
correct because it properly references the path to the file. Note: Type those commands out, the
only one that doesn't work is B. Technically speaking C gives you information about "~" your
home folder, and the file CKData.
Term
You work as a support technician at Itexamworld .com. A freelance writer has just finished an
article that he now wants to upload to the Itexamworld .com FTP server. The article has been
saved as a PDF document. The freelance writer uses Connect to Server on his Mac OS X v10.4
computer to access the Certkiler.com FTP server. However, he finds that he can only download
files from the server. He cannot upload any files. How would you resolve this problem?

A. Tell the freelance writer to use an FTP client other than Connect to Server.
B. Tell the freelance writer to enable FTP write access in Finder preferences
C. Tell the freelance writer to enable the FTP Proxy in the Proxies pane of Network preferences
D. Tell the freelance writer to start FTP Access in the Services pane of Sharing preferences on hiscomputer.
Definition
Answer: A

Explanation: Although FTP access is provided via Mac OS X's Finder, it only can only download.
In order to upload a 3rd-party FTP client must be utilized.
Term
You work as an administrator at Itexamworld .com. You need to reset an account
password in Mac OS X v10.4. Which of the following will allow you to accomplish
your goal? (Choose Two)


A. In Accounts preferences, select the account, then enter the current and new passwords.
B. In Terminal, type pwd - username - newpassword, where username is the account name, and
newpassword is the new password.
C. Boot the computer with the Mac OS X v10.4 Install DVD and use the Reset Password
command to reset the account password.
D. In Keychain Access, delete the item called login passwd?, then click the Password button
and create a new item named login passwd? containing the new password.
E. Start the computer in single user mode, mount the drive with the mount -uw / command and
delete the user account keychain to force a new password on next login.
Definition
A & C
Term
In Mac OS X v10.4, how can you access the command line? (Choose Three)
 

A. Launch Console
B. Launch Terminal
C. Launch Network Utility
D. Start up in verbose mode
E. Log in remotely using SSH.
F. Start up in single user mode.
G. Choose Command from the Apple menu.
Definition
Answer: B, ,E, F
 

Explanation: The command line can be accessed in the following ways: Terminal, login remotely
using SSH, boot in Single-user mode, login as >console, booting from the install disc, and the
X11 terminal application (if X11 is installed). All of this is straight out of Apple's Student Guide.
Term
You work as a support technician at Itexamworld .com. All client computers run Mac
OS X v10.4. A Itexamworld user complains that she is experiencing problems sending
and receiving mail from the Mail application in Mac OS X. What would be your first
step in attempting to resolve this problem?
 

A. Use Connection Doctor in Mail to identify Mail connection problems.
B. Use the Email pan in Network Utility to verify that mail servers are operational.
C. Click the Reset Server Settings button on Mail preferences and re-enter the mail server
addresses.
D. Use Network Utility from another computer to perform a port scan on your computer and
verify that the POP and SMTP ports are open.
Definition
A
Term
Which of the following Mac OS X v10.4 utilities provides access to Password Assistant? (Choose
Two)

A. NetInfo Manager
B. Keychain Access
C. Security preferences
D. Accounts preferences
E. Setup Assistant on the Mac OS X install DVD
Definition
B & D
Term
In Terminal, which of the following shortcuts can be used? (Choose Three)
 

A. Press Tab to complete an unambiguous path.
B. Type ~~/to go to the System Administrator home folder
C. Drag a Finder item into the Terminal window to auto-enter its path.
D. Press the Up Arrow key to reuse a previously executed command.
E. Type a command and press F9 to see the man page for that command in a new window
F. Type?? and press Return to see all commands you have entered in your current Terminal session
Definition
Answer: A,C, D

Explanation:
Just try them out and see which ones work.
Term
With regard to Authorization, which of the following statements is true?

A. Authorization verifies a file's creator and type.
B. Authorization verifies a user's name and password.
C. Authorization verifies a computer's membership in a computer list.
D. Authorization verifies resource availability to a given user account.
Definition
D
Term
Which of the following can you perform in Accounts preferences?

A. Configuring an account to have Read only access
B. Configuring an account to be regulated by Parental Controls
C. Configuring an account to recognize multiple valid password
D. Configuring an account to allow the user to log in via SSH only
Definition
B
Term
In Terminal, which of the following commands will allow you to move to the top level of your
hard drive from any location in the file system?

A. cd ~
B. cd /
C. cd \
D. cd ..

Definition
B
 
Explaination: 
is correct because it references the root of the volume. Answer A is
incorrect because it references the home folder. Answer C is incorrect because the slash is in the
wrong position. Answer D is incorrect because is references the parent folder relative where you
are. Since the answer does not reflect your current location on the volume the answer cannot be
assumed correct.
Term
Which of the following service discovery protocols CANNOT be disabled in Mac OS X v10.4.

A. SLP
B. SMB
C. Bonjour
D. AppleTalk
Definition
C
Term
Which of the following methods can you use to increase security on a Mac OS X v10.4
computer? (Choose Three)

A. Click the Lock button in System Profiler to prevent remote users from collecting information
from the computer.
B. Disable automatic login and remove the Restart and Shut Down buttons from the login
window.
C. Press options-Escape on startup to prohibit non-administrator user logins.
D. Define a strong password policy and use strong passwords consistently.
E. Use Password Assistant to encrypt user passwords.
F. Enable File Vault in Security preference
Definition
Answer: B, D, F

Explanation:
Answer A is incorrect because it references a fictitious construct.
Answer E is incorrect because even if you use the Password Assistant, it doesn't necessarily
guarantee you'll use a strong password.
Term
Which of the following is NOT a valid reason for using the command line rather than the Finder?
 

A. Commands executed at the command line can be combined for efficiency.
B. It is easier to execute undo at the command line than to undo commands in the Finder.
C. Commands executed at the command line can be executed from a different user account more
easily than their Finder equivalents.
D. Some file system commands executed at the command line, such as chown and chmod, have
options for which there are no equivalents in the Finder
Definition
B
Term
With regard to Kerberos, which of the following statements is true?

A. Kerberos uses tickets.
B. Kerberos requires LDAP.
C. Kerberos requires service discovery.
D. Kerberos is not supported on UNIX systems.
Definition
A
Term
Which of the following can you configure in Security preferences? (Choose Two)

A. Limit concurrent logins.
B. Create master Password
C. Override Firewall passwords.
D. Allow login for admin user only.
E. Require password to wake this computer from sleep or screen saver
Definition
B & E
Term
Which of the following computers meet the minimum hardware requirements for Mac OS X
v10.4?(Choose Two)
 

A. iMac 233 MHz (revision B)/256 MB RAM / 4 GB available disk space
B. iMac DV SE G3 (CRT) / 512 MB RAM / 4 GB available disk space
C. Power Macintosh G3 / 128 MB RAM /3 2GB available disk space
D. Power Macintosh G5 / 512 MB RAM / 2GB available disk space
E. iBook G3 (Firewire) /320 MB RAM / 3 GB available disk space
Definition
Answer: B,E

Explanation: The minimum specifications for Mac OS X v10.4 are a G3 processor, a built-
FireWire bus, 256MB of RAM, 3GB of available disk space and a DVD-ROM player.
Term
Which of the following dynamic services discovery protocols does Mac OS X v10.4 support?
(Choose Three)

A. Active Directory
B. Apple Talk
C. LDAP
D. SMB
E. Bonjour
F. NetInfo
Definition
B, D, E
Term
How can amount of disk space used by a folder and its contents be reduced in Mac OS X v10.4?
(Choose Two)
 
A. Remove all file system journal entries for the folder
B. Build a package from the folder, and then delete the original folder.
C. Create an encrypted disk image of the folder, then delete the original folder
D. Create a compressed disk image of the folder, then delete the original folder
E. Create an archive of the folder using the Finder Create Archive feature, then delete the original
folder
 
Definition
D & E
Term
You work as an administrator at Itexamworld .com. You need to update all the Mac OS X
v10.4 computers in the Sales department with the latest software updates from Apple. You
want to accomplish this using Software Update. You also want to use the least possible
internet bandwidth. What should you do?
 

A. Choose copy update to multiple computers from the update menu in software update on one
computer and click download.
B. Choose download checked items from the update menu in software update on one
computer, and then distribute the updates manually or over the local area network.
C. Download the update packages on one computer and store them in the
/Network/Software Updates folder; this folder will be searched first automatically by
software update when it runs on the other computers.
D. Run software Update on one computer then enable software update sharing
preferences; when software update runs on the other computers it will
preferentially download software updates from the local computer.
Definition
B
Term
Your iMac running Mac OS X v10.4. You use the Directory Access utility to disable AppleTalk
on the iMac. Which of the following statements are now true for your iMac?

A. Your iMac no longer discovers servers via AppleTalk.
B. You cannot connect to an AFP file server from your iMac.
C. You can no longer print to AppleTalk printers from your iMac.
D. Users on other computers cannot connect to your iMac via AFP.
Definition
A
Term
Which of the following are valid reasons for using burn folders rather than disk images to archive
files onto CD or DVD? (Choose Two)

A. Burn folders take less time to create than disk images
B. Burn folders take up less hard disk space than disk images
C. Burn folders are deleted automatically after burning, disk images are not.
D. Contents of unlocked burn folder can be updated; contents of unlocked disk images cannot.
E. Burn folder automatically compress files during the process; disk images compress file
only if a compressed image format is chosen in advance.
Definition
A, B
Term
How can you identify which firmware version is installed on a Mac OS X v10.4 computer?

A. Open System Profile.
B. Choose About This Mac.
C. Start up in verbose mode.
D. Start up in single user mode.
Definition
A
Term
You work as a network administrator at Itexamworld .com. All client computers run Mac
OS X v10.4. A Itexamworld user complains that she is presented with an authentication
dialog whenever she tries to access a file server that is configured to use kerberos for
authentication. You need to determine why kerberos is not functioning properly. What
should you do?

A. Verify that kerberos is enabled in the Personal File Sharing pane of Sharing preferences
B. Verify that the KDC address is set correctly in the Authentication pane of network preferences
C. Use the kerberos application in /System/Library/Core Services to view tickets received from
the KDC.
D. Use the Kerberos application in /applications/Utilities/Kerberos to create a test ticket and send
it to the KDC.
Definition
C
Term
Which of the following statements are false regarding disk image files? (Choose Two)

A. Disk Image files are encrypted automatically as they are created
B. Disk Image files are compressed automatically as it created
C. Disk Image files can be created from a volume or CD
D. Disk Image files can be created ONLY by a SYSTEM administrator
E. Disk Image files are created by Setup Assistant during an Archive install.
Definition
Answer: A, B, C
Term
You work as a network administrator at Itexamworld .com. All client computers run Mac
OS X v10.4. A Itexamworld user complains that she is presented with an authentication
dialog whenever she tries to access a file server that is configured to use kerberos for
authentication. You need to determine why kerberos is not functioning properly. What
should you do?

A. Verify that kerberos is enabled in the Personal File Sharing pane of Sharing preferences
B. Verify that the KDC address is set correctly in the Authentication pane of network preferences
C. Use the kerberos application in /System/Library/Core Services to view tickets received from
the KDC.
D. Use the Kerberos application in /applications/Utilities/Kerberos to create a test ticket and send
it to the KDC.
Definition
C
Term
In Mac OS X v10.4, which of the following tasks is performed by the Migration Assistant?

A. Migrating all user data resides on divers computers onto a single computer
B. Configuring its host computer with settings from the Mac OS 9 Multiple Users control panel.
C. Preparing its host computer to be reassigned to another user by storing all user information in a
disk image.
D. Configuring its host computer with user data and settings from another computer attached
in target disk mode.
Definition
D
Term
Which of the following tasks can be performed in Directory Access?

A. Configuring your computer to use Apple Talk to discover FTP services.
B. Configuring your computer to be a member of more than one Windows workgroup.
C. Configuring your computer to use a specific WINS server for SMB service discovery.
D. Configuring your computer to deny access to FTP server through the Connect to Server feature
in the Finder.
Definition
C
Term
In which of the following orders does Mac OS X v10.4 search for resources such as fonts?

A. ~/Library, /Library, /System/Library
B. /Library, ~/Library, /System/Library
C. /System/Library, ~/Library, /Library
D. /library, /System/Library, /~Library
Definition
A
Term
On which of the following file systems can Mac OS X v10.4 be installed? (Choose Two)

A. Mac OS Standard
B. NT Files System (NTFS)
C. Unix FILE system (UFS)
D. Mac OS Extended (Journaled)
E. File Allocation Table 32 bit (FAT32)
Definition
C & D
Term
You work as an administrator at Itexamworld .com. You need to configure a Mac OS X
computer to use account information provided by an Active Directory server. What should
you do?

A. Enter the forest address, domain address, and computer ID in the Active Directory pane
of System Preferences
B. Enter the forest address, domain address, and computer ID in the Active Directory pane of
Network Preferences
C. In Directory Access, open the Active Directory plug-in and enter the forest address, domain
address, and computer ID
D. In Directory Access configure Mac OS X to automatically receive an Active Directory forest
address,
domain address, and computer ID using DHCP option 95.
Definition
C
Term
Which of the following RAID configurations are supported by the version of Disk Utility that
installs with Mac OS X v10.4? (Choose Three)

A. Parity
B. Striped
C. Parallel
D. Remote
E. Mirrored
F. Concatenated
Definition
B, E & F
Term
You work as a support technician at Itexamworld .com. A Itexamworld user complains that the
USB devices connected to his PowerBook stops responding intermittently. You discover that the
USB devices work perfectly when connected to another Macintosh computer. Which of the
following will MOST LIKELY help you isolate the source of the problem?

A. Launch Activity Viewer and watch to see if any device drives stop responding
B. Disconnect all non-USB devices to reduce power consumption on his computer.
C. Restart his computer in verbose mode to see if the USB kernel extension is loading
D. Unplug all his USB devices, then reconnect and test following a split-half search method.
Definition
D
Term
Which of the following servers does the Finder's Connect to server command in Mac OS X v10.4
allow you connect to? (Choose Three)

A. WebDAV Server
B. SSH Server
C. AFP Server
D. FTP Server
Definition
A, C & D
Term
What is the purpose of journaling in the Mac OS Extended (Journaled) file system?
A. To expedite file system repairs.
B. To provide support for file forks.
C. To accelerate Finder performance.
D. To provide the user with a journal that lists recently created files and directories.
Definition
A
Term
You work as a network administrator at Itexamworld .com. You need to configure a Mac OS
X computer to get authentication information from an LDAP server. What could you do?
(Choose Two)
A. Enter the IP address of an LDAP server in the LDAP pane of Network preferences.
B. Use Directory Access to configure Mac OS X to get LDAP information from a DNS server.
C. Use the default configuration, which allows Mac OS X to use a DHCP-supplied LDAP server.
D. Use Sharing preferences to configure Mac OS X to use an Active Directory server as an LDAP
server.
E. Use Directory Access to configure Mac OS X with the IP address, type and search base of a
specific LDAP server.
Definition
C & E
Term
Which of the following options in Disk Utility allows you to securely erase a hard disk? (Choose
Three)
A. 7-Pass Erase
B. 12-Pass Erase
C. 35-Pass Erase
D. Zero Out Data
E. Erase and Lock Drive
F. Delete and Zero Out Files in Trash
Definition
A, C & D
Term
You work as the network administrator at Itexamworld .com. All client computers run Mac OS X
v10.4. You want to reduce the number of passwords Itexamworld network users require to access
different network service. Which of the following will allow you to accomplish your goal?
(Choose Three)
A. Set up Kerberos environment on the network.
B. Have users store their login information for different servers in Keychain.
C. Set up a directory service to make user and password information available to all computers
D. Have users enables the Single Sign-on option in the Authentication pane of Network
preferences
Definition
a, B & C
Term
You have logged into a Mac OS X v10.4 computer with the tking user account. You want to share
a file with network guests. In which folder should you place the file?
A. /Users/Shared
B. /Users/Public
C. /users/tking/Shared
D. /Users/tking/Public
Definition
D
Term
You work as a support technician at Itexamworld .com. All client computers run Mac OS X v10.4.
A Itexamworld user complains that when he prints a PDF document to a network laser printer, the
lower half of the last line on each page does not print, as shown in the exhibit. The last line prints
properly for other users. What is the MOST LIKELY cause of this problem?
A. The printing system needs to be reset from Printer Setup Utility
B. Chris did not select the Full Page option in the Page Setup dialog
C. Chris added the printer via Apple Talk instead of Bonjour in Printer Setup Utility.
D. The correct printer is not chosen in the format for? Pop-up menu in the Page Setup dialog
Definition
D
Term
You work as a support technician at Itexamworld .com. A Itexamworld user complains that web
pages will not load on his iBook. Which of the following troubleshooting steps would be useful in
troubleshooting this problem? (Choose Three)
A. Locate DNS servers on the network using Network Utility DNS Scan command.
B. Test direct IP connectivity using Network Utility Ping command.
C. Confirm Ethernet connectivity using Network Diagnostics.
D. Review the Network Activity report in Activity Monitor.
E. Verify the network settings in Network preferences.
F. Review the Activity Report in Network Monitor.
Definition
B, C, E
Term
Which of the following statements are true regarding FTP on a Mac OS X v10.4 computer?
A. FTP service on Mac OS X v10.4 does not use usernames or passwords
B. FTP service on Mac OS X v10.4 requires that the firewall service be disabled.
C. FTP service on Mac OS X v10.4 is compatible only with other Mac OS X computers.
D. Remote users who connect to the computer over FTP can access files outside of their home
directory
Definition
D
Term
You work as the network administrator at Itexamworld .com. You need to configure your
Mac OS X v10.4 computer to allow other Mac OS X computers to send faxes through it.
What should you do?
A. In Printer Setup Utility, choose Enable Sharing from the Fax/Modem menu.
B. Click the checkbox for Fax Sharing in the Services pane of Sharing preferences.
C. Select Printer Sharing in the Services pane of Sharing preferences and click the allow fax
sharing checkbox.
D. Enable the Let others send faxes through this computer option in the Sharing pane
of print & Fax preferences.
Definition
D
Term
You work as the network administrator at Itexamworld .com. Itexamworld has both Macintosh
and Windows client computers. You need to configure a Mac OS X v10.4 computer to share a
USB printer for all users on the network. After configuring you Mac OS X to share the printer,
what else must you do?
A. In Printer Setup Utility choose Windows from the Printer Sharing menu.
B. In Printer Setup Utility choose Windows Printing from the Printers menu.
C. In the Services pane of Sharing preferences click the Windows Sharing checkbox.
D. In the Sharing pane of Print & Fax preferences click the Windows Printing checkbox.
Definition
C
Term
In Mac OS X v10.4, which of the following applications can you use to configure networking?
(Choose Three)
A. Setup Assistant
B. System Profiler
C. Internet Connect
D. Network preferences
E. Network Location Manager
F. Configuration pane of Network Utility
Definition
A, C, D
Term
You work as a support technician at Itexamworld .com. Another support technician, named Jim
has enabled Personal Web Sharing on a Mac OS X computer with the domain name finance.
Itexamworld .com.com. Jim placed HTML files in /Users/jim/Sites. Which URL can web
browsers on other computers use to access those files?
A. http://jim.finance. Itexamworld .com/
B. http://www.finance. Itexamworld .com/
C. http://finance. Itexamworld .com/~jim/
D. http://finance. Itexamworld .com/Users/jim/
Definition
C
Term
Which of the following can be used to view information about a wide range of system
components? (Choose Two)
A. Console
B. Setup Assistant
C. System Profiler
D. Internet Connect
E. Network Diagnostics
Definition
A, C
Term
You work as an administrator at Itexamworld .com. You need to enable a personal firewall on a
Mac OS X v10.4 computer. What should you do?
A. Click Start in the Firewall pane of Network Utility.
B. Click Start in the Firewall pane of NetInfo Manager.
C. Click Start in the Firewall pane of Sharing performance.
D. Click Start in the Firewall pane of Network
performances.
Definition
C
Term
When would you need to perform a DESTRUCTIVE fix, such as reformatting the hard drive or
deleting a user account?
|
A. When the user has forgotten the Master Password.
B. When the user must adopt case-sensitive file names.
C. When the non-admin user cannot install applications.
D. When the Finder cannot identify applications to open PDF files.
Definition
B
Term
Which Network Utility commands can be used to verify connectivity between your computer and
a Web server of the internet? (Choose Two)
A. Traceroute
B. Lookup
C. Whois
D. Finger
E. Ping
Definition
A, E
Term
In Mac OS X v10.4, how can you access the command line?
A. Launch Console
B. Start up in verbose mode
C. Log in remotely using SSH.
D. Start up in single user mode.
Definition

C

 

Explanation: The command line can be accessed in the following ways: Terminal, login remotely
using SSH, boot in Single-user mode, login as >console, booting from the install disc, and the
X11 terminal application (if X11 is installed). All of this is straight out of Apple's Student Guide.

Term
In which of the following folders should you perform a split-half search FIRST when
troubleshooting a font issue that does NOT involve Classic fonts? (Choose Two)
A. /Library/Fonts
B. ~/Library/Fonts
C. /System/Library/Fonts
D. /System/Library/Caches
E. /System/Library/Font Book
Definition
A, B
Term
Which of the following types of VPN connections are supported by default in Mac OS X v10.4?
(Choose Two)
A. PPPoE
B. L2TP
C. PPTP
D. NAT
E. P2P
Definition
B, C
Term
Which of the following dynamic services discovery protocols does Mac OS X v10.4 support?
Select two.
A. Bonjour
B. NetInfo
C. LDAP
D. SMB
Definition

A, D

 

Explanation: There are two correct answers... straight out of Apple's Student Guide here: There
are four Dynamic Service Discovery Protocols in Mac OS X v10.4... Bonjour, Apple Talk,
Service Location Protocol (SLP), and Server Message Block (SMB).

Term
Which of the following statement is true with regard to starting up Mac OS Xv10.4 in Safe Mode
in?
A. Items in /Library/StartupItems are executed.
B. Items in /System/Library/StartupItems are executed.
C. The launched process launches items in /Library/LaunchDaemons.
D. The launched process launches items in
/System/Library/LaunchDaemons.
Definition
D
Term
You work as a network technician at Itexamworld .com. You need to troubleshoot an Ethernet
connectivity problem. Which of the following applications would be MOST helpful? (Choose
Two)
A. Port Monitor
B. Internet Config
C. Network Utility
D. Process Manager
E. Network Diagnostics
Definition
C, E
Term
You work as a support technician at Itexamworld .com. A Itexamworld user complains that he is
unable to open a document from within an application. How could you resolve this problem?
(Choose Three)
A. Try to open a different document with the same application
B. Double-click the document icon in the Finder while holding down the Option key.
C. Try to open the document from another application that supports the same document type.
D. Copy the document to the Shared folder then log in as another user and try to open the
document
Definition
A, C, D
Term
What is the function of the Lookup tool in Network Utility?
A. It looks up routing table information.
B. Resolving host names to IP address.
C. It determines which ports are open on a remote computer.
D. It finds the complete route between your computer and another computer on an IP network
Definition
B
Term
In a default Mac OS X v10.3 configuration, which two methods will launch the Classic
environment? Select two.
A. Select eh Mac OS 9 System Folder in the Startup Disk pane of System Preferences and restart.
B. Launch Simple Text from the Applications (Mac OS 9) folder.
C. Click Start in the Classic pane of System Preferences.
D. Open the /System/Library/Classic/Startup file.
E. Launch TextEdit from the Dock
Definition
B, C
Term
To find out which firmware version a Macintosh with Mac OS X v10.3 has, you can
_____________________________ 
 
A. Use System Profiler
B. Choose About This Mac OS X v10.3
C. Start up in verbose mode
D. Start up in Open Firmware
E. Use the Open Firmware utility
Definition
A, D
Term
Which is an appropriate FIRST step when performing a software update on multiple
computers that have Mac OS X v10.3?
A. Restart each computer in a single-user mode.
B. On one computer, choose Download Checked Items from the Update menu in
Software Update.
C. On one computer, choose Copy Update to Multiple Computers from the Update menu in
Software Update
D. Copy the Software Update preferences from a computer on which the update has been installed,
to all other computers.
Definition
B
Term
To confirm that a software update installed successfully, look for its receipt in the __________
folder.
A. /Library/Receipts
B. /System/Receipts
C. ~/Library/SUReceipts
D. /Applications/Software Update
Definition
A
Term
Mac OS X v10.3 can only be installed on ___________-formatted volumes. (Choose all that
apply).
A. HFS Plus
B. FAT32
C. NTFS
D. HFS
E. UFS
Definition
a, E
Term
On a system with Mac OS X v10.3, you see the message, "You need to restart your computer.
Hold down the Power button for several seconds or press the Restart button." What does this
message indicate?
A. A kernel panic has occurred.
B. Mac OS X must be reinstalled
C. The computer's firmware needs to be updated.
D. The user activated a forced quit and restart.
Definition
A
Term
What does the Console utility do?
A. Displays log files.
B. Controls monitor setup.
C. Enables the root user to access hidden files.
D. Allows any user to access the command line.
Definition
A
Term
When a Mac OS X v10.3 administrator user attempts to drag a file to the Applications folder, a
message tells him, "The item File.app could not be moved because applicatiosn cannot be
modified." To correct this situation the administrator user should _____________.
A. Reinstall Mac OS X
B. Log in with the Master Password
C. Restart the computer and log in again
D. Click the Repair Permissions button in Disk Utility
Definition
D
Term
Using the Printer Setup Utility in Mac OS X v10.3, how do you enable printing to a printer
Shared by a computer with a Windows operating system?
A. Click Add, choose IP from the pop-up menu, select the Windows printer from the list, and
click Add.
B. Click Add, choose Windows Printing from the pop-up menu, type in the printer address
and queue name, and click Add.
C. Click Add, choose Windows Printing from the pop-up menu, choose LPD/LPR from the pop-up menu, select the Windows printer from the list, and click Add.
D. Click Add, choose Windows Printing from the pop-up menu, choose the correct workgroup
from the Workgroups pop-up menu, select the printer from the list, and click Add.
Definition
D
Term
To allow other Mac OS X v10.3 users on the network to access a USB printer
connected to your Macintosh, you can __________.
A. Start Print Service in Mac OS X server.
B. Enable Network Printing in Print Setup Utility
C. Add a network print queue in Print Setup Utility.
D. Enable AppleTalk in the Network pane of System Preferences.
E. Select the option to Share my printers with other computers in the Print & Fax pane of System
Preferences
Definition
E
Term
How do you configure Mac OS X v10.3 to print to a networked IP printer?
A. In the Printer Setup Utility, click on Add, choose IP Printing from the pop-up, menu, enter the
IP address of the printer, and click Add.
B. In the Printer Setup Utility, click on Add, choose IP from the pop-up menu, select the printer
from the list, and click Add.
C. Open the Choose, select the LaserWrite printer driver icon, and select the printer you want to
configure.
D. Open the printer you wish to configure from the list of printers in the Library/Printers/PPDs folder
Definition
A
Term
When printing from the Classic Environment, you can use the _______ to select the printer.
A. Chooser
B. Printer Setup Utility
C. Mac OS X v10.3 OS 9 Print Tools
D. Printers control panel
Definition
A
Term
To set up your computer that has Mac OS X v10.3to receive faxes, in the Print & Fax
pane of System Preferences, _________.
A. Click the Start Faxing button.
B. Click the Faxing button, then click the "Receive faxes on this computer" checkbox.
C. Click the Faxing button, then select your fax modem from the list of available fax
modems.
D. Click the Set Up Printing and Faxing button, click the Add button, then select your fax modem
from the list of available fax modems.
Definition
B
Term
About which three system properties will System Profiler provide information? (Choose three.)
A. Installed PCI cards
B. Default network printer
C. Configured share points
D. Connected USB devices
E. Connected FireWire devices
F. Status of personal file sharing
Definition
A, D, E
Term
QUESTION 92:
Which is the requirement when initially configuring a Bluetooth device, such as a cell phone, to
pair with a computer running Mac OS X v10.3?
A. The computer or the device must be set up to be Discoverable.
B. The computer and the device must have the sleep function disabled.
C. The computer and the device must be within line of sight of each other.
D. The computer or the device must be set to Require Network Authentication.
Definition
A
Term
The Universal Access pane in System Preferences allows you to __________________.
A. Configure the screen to zoom in and out.
B. Turn speech recognition on and off.
C. Create new keyboard shortcuts.
D. Configure a USB tablet.
Definition
A
Term
Which is the default location of all kernel extensions ("kext" files) in Mac OS X v10.3?
A. /Library/Extensions/
B. /System/Extensions/
C. /System Folder/Extensions/
D. /System/Library/Extensions/
Definition
D
Term
What can you use to find out the number of hops between your computer and another computer
on an IP network?
A. Traceroute
B. Lookup
C. Whois
D. Ping
Definition
A
Term
Which three are useful steps in troubleshooting an issue where a webpage won't load?
(Choose three.)
A. Use Network Utility DNS Scan command to locate DNS servers on the network.
B. Verify the network settings in the Network pane of System Preferences.
C. Use Network Utility Ping command to test IP connectivity.
D. Use Network Utility Lookup tool to test known DNS servers.
E. Use System Profiler to review the Network Activity report.
F. Use Network Monitor to review the Activity Report.
Definition
B, C, D
Term
Which Mac OS X v10.3 utility is helpful when troubleshooting a computer's Ethernet
connectivity?
A. Network Utility
B. Activity Monitor
C. Network Monitor
D. Internet Connect
Definition
A
Term
Which method below will NOT help you confirm that you have set up TCP/IP correctly?
A. Use the Ping feature in Network Utility
B. Transfer a file using Bluetooth File Exchange.
C. Open Internet Explorer and view an external webpage
D. Verify that you can successfully send mail from a configured mail account.
Definition
B
Term
To set up PPPoE, which port must you configure?
A. Modem
B. Ethernet
C. FireWire
D. AppleTalk
Definition
B
Term
Network administrators can create and distribute specific VPN configurations, which
users can add to their systems by ___________.
A. Copying and pasting the Internet Connect application preferences at
UserName>Library>Preferences>com.apple.internetconnect.plist
B. Choosing Import Configurations from the File menu of the Internet Connect
application
C. Choosing Save and Open Configurations from the File menu of the Internet Connect
application
D. Clicking the Import button in the Internal Modem window of the Internet Connect
application
Definition
B
Term
Mac OS X v10.3 supports which kinds of VPN connections? (Choose all that apply.)
A. PPoE
B. L2TP
C. PPTP
D. NAT
E. P2P
Definition
B, C
Term
The Lookup pane in Network Utility is used to _____________. (Choose all that apply).
A. Find the complete route between your computer and another computer on an IP network.
B. Determine which ports on a computer are closed.
C. Determine which ports on a computer are open.
D. Resolve domain names to IP addresses.
E. Resolve IP addresses to domain names.
F. Display routing table information
Definition
D, E
Term
In Mac OS X v10.3, changes to network configuration ____________.
A. Require a restart
B. Are user-specific
C. Require administrator authorization
D. Are made in the Internet pane of System Preferences.
Definition
C
Term
What can you use to determine whether there is an active network connection between two
computers?
A. Lookup
B. Netstat
C. Whois
D. Ping
Definition
D
Term
Which three tasks can you perform with Disk Utility? (Choose three).
A. Erase a CD-RW disk.
B. Determine disk usage by user name.
C. Verify and repair a UFS-formatted disk.
D. Create an encrypted partition on a hard disk.
E. Discover details about top-level directories on a FireWire disk drive.
F. Discover details about a FireWire drive such as size and configuration.
Definition
A, C, F
Term
To make a font available to Classic applications, install the font in ______________.
A. /User/Fonts
B. /Library/Fonts
C. /System Folder/Fonts
D. /System Library/Fonts
E. /System Folder/Font Book
Definition
C
Term
Mac OS X v10.3 administrator named "tessking" can view the details of a kernel panic in
____________.
A. /Library/Logs/kp.log
B. /Library/Logs/panic.log
C. /Users/tessking/Library/Logs/kp.log
D. /Users/tessking /Library/Logs/panic.log
Definition
B
Term
A disk image file ___________. (Choose all that apply.)
A. can be encrypted at the time it is created
B. has the extension .img or .dmg by default
C. can only be created from the command line
D. is represented by a folder icon when mounted
E. can only be create by the System Administrator
F. may represent a compressed folder and its content
Definition
A, B, F
Term
Disk utility can display _______________. (Choose all that apply.)
A. a disk drive capacity
B. a list of partitions on a disk drive
C. the volume format of a mounted partition
D. the number of files in the system folder
E. the number of files on an unmounted partition
F. information about internal drives only, not external drives
Definition
A, B, C
Term
Suppose you are an administrator named "sandra". To make a font available for all local users to
access, install the font file in ______________.
A. /Users/Sandra/Library/Fonts
B. /System/Library/Fonts
C. /Users/Library/Fonts
D. /Library/Fonts
Definition
D
Term
The Repair Disk Permissions feature of Disk Utility can ONLY repair
permissions_____________________. (Choose all that apply.)
A. on a volume with Mac OS X system software installed.
B. If the computer is booted from the Mac OS X Install disc
C. Of top-level directories, such as /System and /Users only
D. Of user-created files, by restoring them to a previously saved state
E. Of system files, by restoring their permissions to the default configuration
Definition
A, E
Term
Which two directories will NOT exist by default on which you have installed Mac OS X v10.3
and added a single user named "tessking"? (Choose two.)
A. /Fonts
B. /Applications
C. /Library/Preferences
D. /System/Library/Caches
E. /Users/tessking/Documents
F. /Users/tessking/Library/Caches
G. /Users/Shared/Library/Caches
Definition
A, G
Term
Disk Utlity with Mac OS X v10.3 allows you to configure drives in RAID configurations of what
level(s)?
A. Level 0 only
B. Level 1 only
C. Level 0 or 1
D. Level 1 or 5
E. Level 0, 1, or 5
Definition
C
Term
By default in Mac OS X v10.3, you can use the Finder to______________. (Choose all that
apply.)
A. Burn a CD
B. Create a disk image file
C. See every file in your home directory
D. To archive multiple items simultaneously using the Archive menu item
E. Empty the trash securely, so that data-recovery software cannot restore the files.
Definition
A, D, E
Term
In what order does Mac OS X v10.3 search for resources such as fonts?
A. ~/Library,/Library,/System/Library
B. /Library,~/Library,/System/Library
C. /System/Library,~/Library,/Library
D. ~/Library,/System/Library,/Library
E. /Library,/System/Library, ~/Library
Definition
A
Term
You can use ___________ to create disk image files.
A. CpMac
B. Image Disk
C. Disk Utility
D. Image Capture
Definition
C
Term
You are currently in the same directory as a file called " Itexamworld 3". To view this file
contents from the command line you can type ____________. (Choose all that apply.)
A. cat Itexamworld 3
B. cat Itexamworld \3
C. cat Itexamworld \3
D. cat Itexamworld \ 3
E. cat " Itexamworld 3"
Definition
D, E
Term
Exhibit ls *.* You enter this command in a Terminal Window. Which file names would be listed
in the output of the command? (Choose all that apply.)
A. Itexamworld .exe
B. Index.html
C. Myfile
D. Hello
E. X
Definition
A, B
Term
Which command is included with the Mac OS X Developer Tools, but NOT with a default
installation of Mac OS X v10.3?
A. du
B. pwd
C. open
D. ditto
E. CpMac
Definition
E
Term
Which command is found on Mac OS X v10.3, as well as on other versions of UNIX?
A. system_profiler
B. ditto
C. ppen
D. ls
Definition
D
Term
A Mac OS X v10.3 user can view a file ownership and access permissions by _________.
(Choose all that apply.)
A. viewing the file in Column View
B. using the ls -l command in the Terminal utility.
C. Pressing the Verify Permissions button in Disk Utility.
D. Selecting the file and choosing Get Info from the File menu.
E. Selecting the Permissions tab in the Apple System Profiler utility
Definition
B, D
Term
By default, the Mac OS X v10.3 shell prompt includes the "#" character after the user name when
you ____________.
A. Are in your home directory.
B. Have connected to another computer using ssh
C. Are logged in as a user who is the Group Admin
D. Are running the shell as the System Administrator
Definition
D
Term
Which three are ways to access the command line in Mac OS X v10.3? Choose three.
A. Use the Console Utility.
B. Use the Network Utility.
C. Use the Terminal Utility.
D. Start up in verbose mode.
E. Log in remotely using SSH.
F. Start up in single-user mode.
G. Choose Command from the Apple menu.
Definition
Answer: C, E, F
 
There is no way with the Network Utility to do this (not B) However, you can
Start up in single-user mode (answer F) and use the command line.
Term
You are in a Terminal window, and your current directory is your home directory. What could
you type to display the contents of the file named " Itexamworld File", which resides in your
home directory? (Choose all that apply.)
 
A. cat Itexamworld File
B. cat ../ Itexamworld File
C. cat ~ Itexamworld File
D. cat ./ Itexamworld File
E. cat ~/ Itexamworld File
Definition
Answer: A, D, E
Term
Exhibit Owner: Read & Write Group: Write only Others: Write only You create a folder in your
home directory from the Finder, and set its permissions as shown in the exhibit. When you an ls -l
~ listing, the file for this folder begins with _____________.
A. -rw--w--w-
B. drw-w-w-
C. drwx-wx-wx
D. -rwx-wx-wx
E. frwx-wx-wx-
F. frw--w-wLeading the way in IT testing and certification tools, www. Itexamworld .com
Definition
C
Term
Which method would you use to shut down Classic?
A. Hold down Control-Option-Escape
B. Quite all running Classic applications.
C. Click Stop in the Classic pane of System Preferences.
D. Control-click on the Finder icon in the Dock and choose Quite Classic from contextual menu.
Definition
C
Term
Suppose you are a Mac OS X v10.3 user named tessking. Where would you put a file in order to
share it with network guests?
A. /Users/Shared
B. /Users/Public
C. /Users/tessking/Shared
D. /Users/tessking/Public
Definition
D
Term
A non-administrative Mac OS X v10.3 user named "drking" wants to use an iMac with Mac OS X
v10.3 as web server. Where should he put his HTML files to be shared?
A. /Users/Public
B. /Users/Shared
C. /Users/drking/Sites
D. /Users/drking/Shared
Definition
C
Term
Mac OS X v10.3 Internet Sharing lets you share your Internet connections with other users via
_______. (Choose all that apply.)
A. AirPort
B. Ethernet
C. Bluetooth
D. Modem
E. USB
Definition
A, B
Term
The Sharing pane of System Preferences has an option to __________.
A. Create network users and groups
B. Share your Internet connection
C. Create a disk partition to share
D. Set up FTP accounts
Definition
B
Term
If Sandra disables AppleTalk in the Directory Access utility on her iMac running Mac OS X
v10.3, what is the result?
A. Sandra cannot print to AppleTalk printers from her iMac.
B. Sandra's iMac no longer discovers servers via AppleTalk.
C. Sandra cannot connect to an AFP filer server from her iMac.
D. Users on other computers cannot connect to Sandra's iMac via AFP.
Definition
b
Term
Network users often have multiple passwords, a distinct password for each network service
they caccess. Which is NOT a valid way to simplify this situation for users in Mac OS X
v10.3?
A. Set up a Kerberos environment on the network.
B. Have users store their login information for different server in Keychain.
C. Set up a directory service to make user and password information available to all
computers.
D. Have users access network servers without authentication, using the Network icon in the
Finder - rather than using the Connect to Server command, which requires users to authenticate.
Definition
D
Term
What are two ways to configure Mac OS X v10.3 to get LDAP information? Choose two.
A. Use Directory Access to configure Mac OS X v10.3 to get LDAP information from a DNS
server.
B. Use Directory Access to configure Mac OS X v10.3 to use DHCP-supplied LDAP server
information.
C. Use Directory Access to configure Mac OS X v10.3 with the IP address, type, and search
base of a specific LDAP server.
D. Use the Sharing pane of System Preferences to configure Mac OS X v10.3 to use an Active
Directory server as an LDAP server.
Definition
B, C
Term
Authentication is ______________.
A. The system feature that determines whether you can access a file as Owner, Group, or Other.
B. The process whereby you prove your claimed identity to the computer system.
C. The association between your claimed user name and UID.
D. Used as a substitute for a password.
Definition
B
Term
Which statements are true of Kerberos? (Choose all that apply.)
A. Kerberos uses tickets.
B. Kerberos requires LDAP.
C. Kerberos requires service discovery.
D. Kerberos is a way to perform authentication.
E. Your computer presents your user name and password to each server.
Definition
A, D
Term
In Mac OS X v10.3, you cannot use the Finder's "Connection to Server" command to select
______________.
A. WebDAV servers
B. SSH servers
C. AFP servers
D. Your iDisk
Definition
B
Term
Dynamic service discovery protocols on Mac OS X v10.3 include ____________. Choose all that
apply.
A. Active Directory
B. Rendezvous
C. AppleTalk
D. Netinfo
E. LDAP
F. SMB
Definition
B, C, F
Term
Some computers on a subnet have statically assigned IP addresses that start with "10". And
others are using the built-in Rendezvous protocol to self-assign link-local IP addresses. All
the computers have file sharing turned on. What statement is FALSE?
A. A user on a computer with a link-local address can browse a computer with a static address.
B. A user on a computer with a static address can browse a computer with a link-local address.
C. A user on a computer with a link-local address can browse a computer with a
link-local address.
D. A user on a computer with a static address can browse a computer with a static address
by specifying the IP address.
E. A user on a computer with a link-local address can connect to a computer with a static address
by specifying the IP address.
Definition
A
Term
Which can you NOT do using the Kerberos application in Mac OS X v10.3?
A. View a ticket.
B. Renew a ticket.
C. Force a network service to accept a ticket.
D. Change the password you sue to get a ticket.
Definition
C
Term
Using Directory Access, you can configure your computer to__________.
A. Use a specific WINS server for SMB service discovery.
B. Be a member of more than one Windows workgroup.
C. Disable Finder's Connect to Server feature.
D. Use AppleTalk to discover SMB services.
Definition
A
Term
Over which three of these protocols can network volumes be mounted using the "Connect to
Server" command from the Finder? Choose three.
A. SMB
B. POP
C. FTP
D. DSL
E. NFS
F. IPP
Definition
A, C, E
Term
In Mac OS X v10.3, the default permission for Group and Others on the Drop Box folder in a
user's Public folder are ____________.
A. Read only
B. Write only
C. No Access
D. Read & Write
Definition
B
Term
The Accounts pane of System Preferences lets you configure an account to __________.
A. Have Read only access.
B. Use a Simple Finder environment
C. Recognize multiple valid passwords
D. Log in to the computer only via FTP
Definition
B
Term
Which statement about FileVault is TRUE?
A. Once a user enables FileVault, it cannot be disabled.
B. FileVault can only be enabled for non-administrator user accounts.
C. There is no way to recover a FileVault-protected account user's data if the password is lost.
D. When a user enables FileVault, that user's home directory is transferred into an encrypted disk
image.

Definition
D
Term
In Mac OS X v10.3,
A. /System
B. /Users/ann
C. /Applications
D. /Users/Home/ann
Definition
B
Term
Which statement about file and folder permissions is TRUE Mac OS X v10.3?
A. Any user can delete a file from another user's Drop Box.
B. A file's permissions are always identical to its enclosing folder's permissions.
C. A user Read only permissions to a folder cannot view any files in that folder.
D. A user with Read & Write permissions to a folder cannot delete any files in that folder.
E. A user with Read only permissions to a folder cannot rename any files in that folder.
Definition
E
Term
When you delete a user named "tessking" using the graphical user interface in Mac OS X v10.3,
the contents of tessking's home folder can be ______________. (Choose all that apply.)
A. Deleted immediately
B. Moved to a folder named "tessking Deleted"
C. Converted to a .sit file and moved to the Deleted Users folder.
D. Converted to a .zip file and moved to the Deleted Users folder.
E. Converted to a .dmg file and moved to the Deletes Users folder.
Definition
A, E
Term
How does an administrator user delete another user in Mac OS X v10.3 OS X v10.3?
A. Open Terminal and use the du command to delete the selected user.
B. Open the Users control panel, select a user to delete, and click the Delete button.
C. Open the Accounts pane of System Preferences, select a user to delete, and click the Delete
(minus sign) button.
D. Open the /Users folder, select a user's folder to delete, drag the folder to the Trash, and choose
Empty Trash from the finder menu.
Definition
C
Term
By default in Mac OS X v10.3, the contents of which folders in a user's home directory can be
accessed by all other user accounts? Choose all that apply.
A. Documents
B. Library
C. Public
D. Music
E. Sites
Definition
C, E
Term
Will settings care over from OS 9 to OSX?
Definition
Nope, better write them down.
Term
How do you start in Open Firmware?
Definition

Comman-Option-O-F

 

Open firmware allows you to put a low level password on the computer.  It can disable the ability for the machine to start in TDM, or blocks the resetting of PRAM.  Or can even password protect the startup manager.

 

If you are an admin or have physical access to inside the computer, you can reset the Open Firmware password 

Term

What do you need to install OSX?

 

Definition

PowerPC G3, G4, G5

Built in Firewire

256 megs of ram

DVD drive

built in display adapter

3 Gigs of drive space (4 with Xcode) 

Term
How do you get to the Startup Manager
Definition
Press Option key while  booting
Term
What is the Startup manager?
Definition
It will scan the system looking for an OS on partitions and allow you to choose to boot by clicking on the icon.
Term
Is Mac OS extended recommended ??
Definition
YES
Term
What are the 3 install methods
Definition

- upgrade

- Archive (only for retreiving files from old OS

- erase (new install) 

 

If OSX is already installed then Archive isn't an option 

Term
Can you transfer a File Vaulted protected account?
Definition
No
Term
Where are system wide preferences stored?
Definition
/Library/Preferences
Term
What are some steps for trouble shooting a bad install ?
Definition
1) clean DVD
2) remove 3rd party ram
3) run disk utility and repair disk
4) update firmware
5) turn off energy saver
 
Also, check the console logs  (/var/log/install.log) 
Term
What type of accounts are there?
Definition
- standard
- admin
- system admin
 
The last is disabled by default, you enable via Netinfo.  You cannot login with it.  You use it via the command line
 
Term
How do you edit login items for a user?
Definition
You have to login as that user, they only show for the account that is logged in.
Term
Where is the fast switching option?
Definition
Go to System preferences and then accounts.   There is a Login options section at the bottom of the users list.  (Not in the list of tabs to the right of the users).
Term
How many users can be in Classic mode at one time?
Definition
Only 1
Term

Admins can't edit an account if the user is logged in.

 

Deleted user accounts show up in /Users/deleted (double click to mount and extract files)

 

Definition
Term
The default keychain is named login.  It is located under /applications/utilities
Definition
Term

File system information:

 

FAT isn't supported as a startup format for a volume.

 

mounted volumes of removable media must be unmounted before removed (ejected)

 

file1 and File1 are the same to the OS, so they can't exist in the same directory. 

 

Definition
Term
3 ways to delete
Definition

1) zero out

 

2) 7 pass

 

3) 35 pass 

Term
Raids, how many and what are they called?
Definition
Mac can support two types of RAIDS:  0 and 1; however, they can be configured 3 way:
 
0 = across multiple disks
         * concantenation (write to one disk until it is full; then start on the next disk.)
 
         * stripping
 
1 = mirror
 
Term

Apple + I is called the Inspector. 

 

The changes that one user makes to how a file is opened do not effect other users.

 

LaunchServices keep track of which apps open which file types. 

Definition
Term
Mac Search order
Definition
~/Library
/Library
/Network/Library **
/System/Library
/System folder **
 
 
** skipped if not available. 
Term

Spotlight

 

Searches are filtered by users permissions.

 

Command + click to open item in finder.

 

Command + spacebar to search in finder

 

Definition
Term
3 types of permission categories
Definition

Owner

Group members and guests

others 

Term
By default folders in your home folder have this permission for groups & others (and what are the execption folders)
Definition

No Access

Except for Site and Public 

Term

\Users\Shared is shared amongst all users except for guests across a network.

 

What are the permissions for new files and folders? 

Definition
Read only for groups & others, read/write for owner.
Term
File permissons & folder permssions are the same except for one extra one for folders, what is it?
Definition

read/write

read only

no access

WRITE ONLY !!!!!! 

Term
Can you set the execute permision via Info Window (command - I)?
Definition
No, has to be done via command line.
Term
Can you edit groups with OSX 10.4?
Definition
No, you need server
Term
What do you run to fix a permisson error?
Definition

First Aid in Disk utility.

Applies permissions found in /Library/Receipts 

Term
A process is a running program, a thread is a set of instructions.
Definition
The processes job is to manage memory and other resources related to the execution of the thread.
Term
What do you use to see resources being used on the system?
Definition
Activity monitor.
Term
What is Tru Blue Environment?
Definition
the process that runs ALL 9.x threads
Term
How do you secure virtual memory?
Definition
under system preferences / security: check the last box 'Use secure virtual memory'; it requires a restart
Term
What does Universal access do?
Definition

1) screen zoom

2) voice over **

3) flash screen for alerts

4) keyboard shortcuts 

 

** not the same as voice recognition 

Term
What do you press to get the 'force quit' option on the Dock?
Definition
Option
Term
What is safe launch?
Definition

Is an app crashes, it will save the .plist as .plist.saved and launch the app with a blank .plist.

 

If this doesn't happen automatically you can do it yourself. 

Term
Where are .plist stored?
Definition
/Library/preferences
Term

Name the Mac environments?

(4 of them) 

Definition

Native

Classic

BSD

Java 

Term
5 ways to get a command line
Definition
1) type >console as username
2) command - S at login to get to single usermode
3) choose terminal from the install DVD
4) from X11
5) from the terminal app  /Applications/utilities 
Term

absolute path = /this/that

 

relative path = relative to where you are; so the Library folder in ~/library 

Definition
Term

. = current working folder

 

..  = parent of working folder

 

../project is a relative path 

Definition
Term

you can hide a folder by putting a . in front of the name.

 

ls -la ~/  -- will show hidden files and folders 

Definition
Term

drwx - rwx - rwx

 

owner - group - others

 

the d means directory 

Definition
Term
What is the sticky bit and how do you set it?
Definition
You set it with CHMOD and it means only the owner of a file or folder can delete it; even if in the public folder.
Term
List the Services available under the Sharing preference of System preferences
Definition

Personal File sharing

Windows sharing

Personal web sharing

remote login

ftp access

apple remote desktop

printer sharing

xgrid 

Term
What two protocols can you config in 10.4?
Definition
TCP/IP and Appletalk
Term
Appletalk is used for what?
Definition
AFP discovery and printer connections
Term
3 apps to configure network
Definition

Network setup assistant

Network preferences

Internet connect (dialup and VPN) 

Term
Two types of VPN:
Definition

L2PT

PPTP 

Term

Ports need to be:

active

open

priority set (highest one sends the data) 

Definition
Term
What is DHCP client ID?
Definition
An ID to prove that the Mac should be given an IP address
Term
What is BootP ?
Definition
It is like DHCP, but the mac gets the same IP every time.
Term
What is a Location (networking)
Definition
it is a sete of active ports and configs for the protocols on those ports.  It is mostly for laptops being moved around and needing different ways to access the internet.
Term
What is a port?
Definition

A network interface:

Modem

Ethernet

Airport card

or any other device used to connect to the internet. 

Term
Where are the core services?
Definition

/system/library/CoreServices.

 

Network Diagnostic Utility

Software Update

Network Setup Assistant

Finder

Kerberous 

Term
What does the color yellow mean as a network status in Network Diagnostics?
Definition
The port is activ, but it cannot connect.
Term
How can you connect to another server on the network?
Definition

Connect to Server

(Command-K) or Go > Connect to server

from Finder 

 

Once you connect, you will find the volume under /Volumes 

Term
You can automatically connect to another server by dragging the volume from the desktop into your Login Items under the Accounts preferences.
Definition
You might have to log in again upon booting.
Term
How do you eject a volume?
Definition
Command-E
Term
What protocols does Connect to Server use?
Definition

FTP

SMB

AFP (mot common)

Webdev

NFS (unix - not real secure)

Term
What is the default on Connect to server?  What protocol?
Definition
AFP
Term
Service Discovery:  Which ones does mac use?
Definition

Bonjour (Zero Configuration)

AppleTalk -- legacy

SLP (Service location protocol - dead)

SMB (M$ - pretty slow) 

Term
Directory access, what is it?
Definition
It determines which directory services that Open Discovery uses; CAN NOT DISABLE BONJOUR even though it is an option.  The box will always be greyed out.
Term
Where is user information kept?
Definition
Open Directory database
Term
Kerberous - what can you do in this app?
Definition

View tickets

Destory tickets

Renew tickets

Get tickets

change password 

Term

USB 1.1  is 12 Mbits/s and 15 feet

 

USB 2.0 is 480 Mbits/s and 300 feet

 

5 volts max 

Definition

Firewire is 30 volts max

 

comes in 4/6/9 pins (4 pin has no power) 

Term
Blue and White G3's don't support TDM
Definition
Term
What do you use with TDM to move accounts?
Definition

Migration assistant

/Applications/Utilites

 

Moves:  Users, Applications, files, volumes and network settings.

 

Migration assisant can also move information for other volumes on the same computer (say you have 10.3 and 10.4 installed on separate partitions) 

Term
How can you secure TDM?
Definition
Put a password on the hardware using the Open Firmware Utility.  It can be downloaded from Apple.
Term
Removable media is set so that all information on it is to be owned by the user logged in when it is mounted.
Definition
Term
How do you reset PRAM?
Definition
Command - Option - P - R at boot.  Sets all buses to default values.
Term
OSX uses CUPs for printing. 
Definition
It creates a PDF spool that is passed to /var/spool/cups
Term
Users with old printers should use GIMP print drivers.
Definition
Term
If you don't see all printers installed then AppleTalk might be disabled.
Definition
Term

Trouble shooting printing:

 

4 things ? 

Definition
1) remove and readd printer
2) reinstall driver
4) check Console for errors /var/log/cups
5) Add USB printer manually. 
Term
Show hidden files in Terminal?
Definition
ls -a
Term

Where are web pages for servers web site?

 

Where are web pages for users web site?

 

Definition

/Library/WebServer/Documents

 

/Users/username/Sites 

Term

BootRom - hardware component that contains the startup programs

 

1) Post

2) Open Firmware 

Definition
Term
OSX Startup Sequence
Definition

Open Firmware initializes the rest of the hardware  (checks for pressed keys)

 

BootX takes over, tries to load cached drivers

 

init is next - determines root device for booting

 

I/O Kit starts

 

Finally the Kernal  

Term
loginwindow process launches:
Definition

-Dock

-Finder

-System UI

-Setup Assis. (if doing install) 

-Apps in LoginItems 

Term
How to do reset all your printers?
Definition
By choosing 'Reset Printing System' from the Printer setup utility.  It is a choice under the first drop down on the main menu; it is not a button on the property sheet.
Term
How do you enable SSH logins?
Definition
Through the Sharing preferences pane; it is called 'Remote Login'.
Term
How do you force your mac to accept a DCHP IP address?
Definition
1) Add a new DHCP Client Id and click Apply.
 
2) Add a manual IP and then switch to 'Using DHCP' and clicking 'Apply now'.  You will see the fake IP address you added when you switch back from 'Manually'. 
Term
What file system do you use if you want to run 9.x and OSX?
Definition

Mac OS Extended (Journaled)

 

Also called HFS Plus 

 

With journaling turned on, the file system logs transactions as they occur. If the server fails in the middle of an operation, the file system can "replay" the information in its log and complete the operation when the server restarts.


 In addition, restarting the computer is much faster.

Term
What is the recommended hard drive format for OSX?
Definition

Mac OS Extended

 

It offers more drive space than OS Standard. 

Term
What isn't kept when moving form 9.x to OSX
Definition

Printers

Time / Time server

Resolution 

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