Term
| Areas in which business can protect and improve the welfare of society are... |
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Definition
urban affairs, consumer affairs, community volunteerism, employment practices, ecological conservation "going green"
United Nations working to get large corp to start thinking about ecosystems and how to maintain..
Coca-Cola: exploring ways to maintain bottling operations in India w/o using underground water; Kelloggs-organic Rice Krispies |
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Term
Performing Req'd Social Responsibility Activities by Federal Regulation
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Definition
+Equal Pay Act of 1963
+Highway Safety Act of 1978
+Clean Air Act Amendments of 1990
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Term
| +National Highway Traffic Safety Administration |
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Definition
| attempts to reduce traffic accidents through the regulation of transportation-related manufacturers and products |
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| +Mining enforcement and safety administration |
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Definition
| attempts to improve safety conditions for mine workers by enforcing all mine safety and equipment standards |
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| +Occupational Safety and Health Administration |
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Definition
| regulates safety and health conditions in non-governmental workplaces |
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| +Consumer Product Safety Commission |
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Definition
| strives to reduce consumer misunderstanding of manufacturers product design, labeling, etc by promoting clarity of these messeges |
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| +Environmental Protection Agency |
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Definition
| formulated and enforces environmental standards in such areas as water, air, and noise pollution |
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Term
+Office of Federal Contract Compliance Programs
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Definition
ensures that employers holding federal contracts grant equal employ opport to ppl regardless of race/sex
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| +Equal Employee Opportunity Commission |
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Definition
| employment discrimination based on race, sex, creed |
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Term
Davis Model
of Corporate Social Responsibility
*a list of five propositions that describe why/how business should adhere to the obligation to take action that protects/improves all the welfare of society as well as the organization
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Definition
1...Social Respons arises from Social Power-Biz has signif influ on or pwr over critical societal issues such as minority employment/pollution etc which prevails the conditions in which citizens have to live. Businesses held accountable
2...Biz shall operate as a two-way open system, which open receipt of inputs from society and open disclosure of its operations to the public-biz must be willing to listen to what must be done to sustain or improve societal welfare. Society must listen to what biz is doing to meet social responsibility. Davis-there must be open, honest, and ongoing communications bt biz and society to balance overall welfare.
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Definition
3..The social costs and benefits of an activity, product, or service shall be thoroughly calc n considered in deciding whether to proceed with it-technical feasibility n econ profitability should not be the only factors influ business decision making. The long and short term societal conseq of all activities must be accounted for.
4..The social costs related to each activity, product, service shall be passed on to the consumer-biz can't be expected to completely finance activities that may be socially advantageous but economically disadvantageous. The cost of maintaining socially desirable activities w/n biz should be passed on to consumers through ^prices for the goods/services
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Term
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Definition
Biz Institutions, as citizens, have the respons to become involved in certain social problems that are outside their normal areas of operation-biz possesses the expertise to solve social problems, should be help respons for helping society. Davis-eventually biz will reap an increased profit from a generally improved society. |
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Term
| Outcomes of Social responsibility involvement |
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Definition
enhanced corp reputation and goodwill; strengthening of the social system in which the corporation functions; strengthening of economic system in which corp functions; greater job satisfaction; avoidance of gov't regulation; greater satisf among executives; increased chances of survival of the firm; ability to attract better managerial talent; increased long term profitablity; maintaining/gaining customers |
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Term
| Social Responsibility Activities and Management Functions |
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Definition
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Term
| 1 Planning Social Responsibility Activities |
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Definition
| involves determining how the organization will achieve its social responsibility objectives or get where it wants to go in the area of social reponsibility |
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Term
| 2 Overall planning process |
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Definition
social trends forecasts should be performed w/n the organizational envirn along with the more typically performed economic, political, and technological trends forecasts. Ex of social trends prevailing and future societal attitudes toward water pollution, safe working conditions, and national education systems would influ the development of organizations long-run plans and short run plans |
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Term
| 3 Converting organizational policies on social responsibility into Action |
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Definition
| A policy is a management tool that furnishes broad guidelines for channeling management thinking in specific directions. Policies should be estab organ policies in social respon and converted into action |
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Term
| 4 organizing social responisibility |
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Definition
| entails establishing for all organizational resources logical uses that emphasize the attainment of the organizations social objectives and that are consistent with its social responsibility plans. |
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Term
| 5 influencing individuals performing social responsibility activities |
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Definition
| managers must lead, motivate, communicate, and work with groups in ways that result in the attainment of the organization's social responsibility objectives |
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Term
| 6 controlling soc resp activities |
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Definition
| to control, managers assess or measure what is occurring in the organization and if nec change these occurances in some way to make them conform to plans |
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Term
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Definition
measurements to gauge organizational progress in reaching social resp objectives can be taken in any number of areas
-economic function area
-the quality-of-life area
-the social investment area
-the problem-solving area |
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Definition
| The basic steps in conducting a social audit are monitoring, measuring, and appraising all aspects of an organizations social responsibility performance. |
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Term
| How society can help business meet social obligations |
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Definition
set rules that are clear and consistent, keep the rules technically feasible, make sure the rules are economically feasible; make the rule prospect, not retroactive; make rules goal-setting, not procedure-prescribing |
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Definition
| the capacity to reflect on values in the corporate decision-making process, to determine how these values and decisions affect various stakeholder groups, and to establish how managers can use these observations in day-to-day company management. Fairness and Justice. |
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Definition
productivity
stakeholder relations
government regulation |
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Term
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Definition
| the employees of a corp constitute one major stakeholder group which is affected by management practices. When mana is resolved to act ethically toward stakeholders, then employ pos effected. Employee Advisory Programs |
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Definition
| enhance corp health by pos effecting "outside" stakeholders..suppliers/customers. Pos public image |
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Definition
| third way to increase corp health is in minimizing gov't regulation. |
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Definition
| formal statement that acts as a guide for the ethics of how ppl w/n a particular organization should act and make decisions. |
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Term
| Creating an Ethical workplace |
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Definition
1. Golden rule
2. utilitarian principle
3. kants categorical imperative
4. The professional ethic
5. the tv test
6. the legal test
7. the four-way test |
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Definition
| entails ensuring that an event occurs as it was planned to occur. Murphy's law. Reminds to stay alert. Managers must always seek feedback on how the system is performing and make corrective changes whenever warrented |
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Term
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Definition
| the process managers go through to control. A systematic effort by mang to compare performance to predetermined standards, plans or objectives to determine whether performance in is line with these standards and presume to take any remedial action req to see that human and other resources are being used most effective and efficient |
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| Measuring performance- managers must measure current performance to know how to determine what must be done to become effective/efficient.Determine both units of measure and the #of units assoc w ea individ. d |
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Definition
| comparing measured performance to standards- standard is the level of activity established to serve as a model for evaluating organizational performance. profitability, market position, productivity, product leadership, personnel development, employ attitudes, social responsibility, standards reflecting long-short range goals. |
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Definition
Taking Corrective Action: managerial activity aimed at bringing organizational performance up to the level of performance standards.
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Term
| **Recognizing the problem |
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Definition
| problem: factors w/n organization that are barriers to organizational goal attainment. Sometime difficult to pinpoint the prob causing some undesirable organizational effect. |
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Definition
| manager must determine whether the worker's failure to communicate is a problem in itself or a symptom--a sign that a problem exists. |
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| corrective actions can inclu activities such as modifying past plans to make them more suitable for future organiza endeavors; making existing structure more suitable for existing plans/objectives; or restructuring an incentive program to ensure high producer and rewarded more than low producers. |
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