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Learn to Lead Vol. 2. Chapter 4
Civil Air Patrol New leadership
64
Other
Not Applicable
01/27/2012

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Term
Who said, "He who is greatest among you shall be your servant. that's the new definition of greatness."
Definition
Rev. Dr. Martin Luther King Jr.
Term
Who said, "I don't mind being called tough...It's the tough guys who lead the survivors."
Definition
General Curtis Lemay, USAF
Term
Who said, "Being powerful is like being a lady. If you have to tell people you are, you aren't."
Definition
Margaret Thatcher
Term
Who said, "A leader is a dealer in hope."
Definition
Napoleon
Term
Who said, "Above all, do not lie to yourself."
Definition
Fyodor Dostoevsky
Term
What three things do professionals have?
Definition
1. a habit of putting the community's interest above their own
2. someone who has special skills
3. hold themselves and their peers to an ethical code
Term
What is an established requirment, a prinicple by which something can be judged?
Definition
a standard
Term
Who won seven gold medals at the Olympics?
Definition
Michael Phelps
Term
What is the sixth line of the Old Guard's standard?
Definition
MY STANDARD WILL REMAIN PERFECTION
Term
Where are standards found in the military?
Definition
1. regulations
2. technical orders
3. training manuals
4. oral standards declared by commanders
Term
What is the most important standard of all?
Definition
the leader's example
Term
What give leaders a way to express to the team what is expected from them?
Definition
Standards
Term
Who said, "Rank does not confer privilege or give power. It imposes responsibility."
Definition
Peter F. Drucker
Term
What is a formal system of belief intended to guide someone's actions?
Definition
creed
Term
Does the U.S. Air Force have an officially adopted creed for its NCOs?
Definition
NO
Term
What are the 7 responsibilites of the non-commissioned officer?
Definition
1. Epitomize the Core Values
2. Guide, Instruct and Mentor
3. Support the Leader
4. Reward People
5. Correct People
6. Career Counsel
7. Keep learning
Term
What are the 7 responsibilites of the non-commissioned officer?
Definition
1. Epitomize the Core Values
2. Guide, Instruct and Mentor
3. Support the Leader
4. Reward People
5. Correct People
6. Career Counsel
7. Keep learning
Term
What is the higest enlisted level of leadership?
Definition
the Chief Master Sergeant of the U.S. Air Force
Term
What is the higest enlisted level of leadership?
Definition
the Chief Master Sergeant of the U.S. Air Force
Term
Who does Chief Master Sergeant of the U.S. Air Force serve as personal adviser to?
Definition
1. the Air force chief of Staff
2. the Secretary of the Air Force
Term
Who does Chief Master Sergeant of the U.S. Air Force serve as personal adviser to?
Definition
1. the Air force chief of Staff
2. the Secretary of the Air Force
Term
What are the three areas of readiness for an NCO?
Definition
1. Technical readiness
2. Physical readiness
3. Mental Readiness
Term
What are the three areas of readiness for an NCO?
Definition
1. Technical readiness
2. Physical readiness
3. Mental Readiness
Term
What is someone who chooses to help people and is giving?
Definition
a servant
Term
What is someone who means to be treated like a slave?
Definition
serville
Term
What is the goal of servant-leadership?
Definition
to enhance the growth of individuals in the organization and increase teamwork and personal involvement
Term
Who is the leadership theorist who fist coined the term "servant leadership?"
Definition
Robert K. Greenleaf
Term
Who said, "You know that amoung the Gentiles those whom they recognize as their rulesrs lord it over them and their great ones are tyrants over them. But it is not so among you; but whoever wishes to become great among you must be your servant, and whoever wishes to be first among you must be slave of all."
Definition
Jesus Christ (Mark 10:42-44, NRSV)
Term
What is the process by which leadersh try to solve performance problems and develop their people?
Definition
coaching
Term
When does someone require coaching?
Definition
anytime a leader identifies a need to help someone reach a higer level of effectiveness
Term
What are the four key elements of successful coaching?
Definition
1. dialogue
2. empowerment
3. action
4.Improvement
Term
What is a two-way conversation between the coach and the trainee?
Definition
dialogue
Term
What is the ultimatel goal of coaching?
Definition
to help the coachee reach a higer level of effectiveness
Term
What does Facta Non Verba mean?
Definition
deeds, not words
Term
What is latin for "deeds, not words"
Definition
Facta Non Verba
Term
Who said, "I'm a soldier, I fight where I'm told, and I win where I fight."
Definition
General George S. Patton
Term
What are the four steps of successful coaching?
Definition
1. Observation
2. Purpose
3. Dialogue
4. Follow-up
Term
What are the eight tactics a coach can use to lead a good dialogue? or eight coaching techniques
Definition
1. Mirroring
2. Questioning
3. Active Listening
4. Validating
5. Story Shifting
6. Addressing Fears
7. Finding the Bottom Line
8. Providing Direct Feedback
Term
How does a coach develop a deeper understanding of the trainee's attitude, frustrations, and concerns?
Definition
through active listening
Term
In what tactic does a coach use words to paint a picture of the coachee's behavior?
Definition
mirroring
Term
What type of questions empower the trainee to find answers to their own problems?
Definition
open-ended questions
Term
What is simply having someone acknowledge they understand what your are going through.
Definition
validating
Term
What is it when the coach asks the trainee to look at the problem in a different way or from someone else's perspective?
Definition
story shift
Term
What can stop a person from moving forward?
Definition
fear
Term
In what approach does a coach help the coachee express the problem in one or two simple sentences?
Definition
the bottom line approach
Term
What does feedback need to be in order to be effective?
Definition
1. Positive
2. Constructive
3. Specific
Term
Who said, "You must trust and believe in people or life becomes impossible?"
Definition
Anton Chekhov
Term
What is a cornerstone of supervision?
Definition
Trust
Term
What means following a impartial set of rules and applying them them equally to everyone?
Definition
Fairness
Term
What is considered a negative consequence?
Definition
Punishment
Term
What kind of discipline provides a learning opportunity for positive growth?
Definition
Constructive discipline
Term
Where should you praise someone?
Definition
in public
Term
Where should you criticize someone?
Definition
In private
Term
When should you apply constructive criticizm?
Definition
it must take place when the problem is still freash in the followers's and leader's mind
Term
How must a leader be when disciplining a subordinate?
Definition
Calm
Term
to keep constructive discipline positive what must a leader focus on
Definition
Preformance
Term
what is the reason for an action?
Definition
Motivation
Term
What is considered your "Why"
Definition
Motivation
Term
what is someone's strong reason for desiring something
Definition
Motivation
Term
Who has the record for longest continuous service in CAP?
Definition
Col. Ben Stone
Term
How long was Col. Ben Stone in CAP?
Definition
68 Years
Term
what are the three leadership arenas?
Definition
Strategic, Operational, Tactical
Term
Which Leadership arena is the highest level of leadership?
Definition
Strategic
Term
Which leadership arena is the lowest level of leadership
Definition
tactical
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