Term
Lean initiative depends on four critical behaviors: |
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Definition
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Making a true commitment
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Understanding the customer thoroughly
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Depict the current state of affairs
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Communicate, coordinate, and cooperate. (3 C)
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“Any human activity that consumes resources but creates NO Value” |
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| push and pull in creating change |
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Definition
Management push – manager’s ordering or pushing improvement activities on employees
Worker pull – Motivated employees pulling the resources and training they need to improve the value system |
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Term
| "When in doubt, throw it out" desribes... |
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| "The greater the need, the greater the speed." refers to... |
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| purpose of standardization (seiketsu) |
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| main cause for 5S failure |
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Joseph Juran’s 85:15 Rule |
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Definition
he feel 85% of all the fault comes from management, whereas 15% comes from the workers |
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Shigeo Shingo’s basic approach to improvement: |
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Definition
| Never accept the status quo. |
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Taiichi Ohno’s view of rationalization. |
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Definition
Rationalization means doing things in conformity with reason. |
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Term
The “Character” of a Factory: |
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Definition
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Inventory
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Delivery
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Quality
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| Total time a customer must wait to receive the product after placing an order. |
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| Time from starting work on an order until delivery. |
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Definition
| Time the product is actually being worked on (value added time). |
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