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Leadership Exam 2 - Chapter 14
Yoder-Wise Chapter 14 Staffing & Scheduling
19
Nursing
Undergraduate 4
06/30/2013

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Cards

Term
staffing
Definition
  • planning for hiring & deploying qualified human resources to meet the needs of a group of pts
  • primary responsibility of the nurse manager; major way he/she influences quality of care
Term
scheduling
Definition
  • a function of implementing the staffing plan by assigning unit personnel to work specific hrs and days of the week
Term
patient classification systems
Definition
  1. prototype
  2. factor
Term
prototype evaluation system
Definition
  • type of patient classification
  • subjective, descriptive
  • uses broad categories to predict patient needs
  • example: relative intensity measures (RIMs) system, uses DRGs to classify pt care needs
Term
factor evaluation system
Definition
  • type of pt classification system
  • more objective
  • gives each task, thought process, & pt care activity a time or rating
  • these are summed to give hrs of direct care required, or are weighted
  • uses list of interventions
Term
nurse sensitive data
Definition
  • example: nurse-sensitive indicators in the NDNQI (National Databse of Nursing Quality Indicators)
    • nursing hrs per pt day
    • patient falls
    • pediatric peripheral IV infiltration rate
    • pediatric pain mgmt
    • pressure ulcer prevalence
    • assault rate
    • restraint prevalence
    • RN education/certification
    • etc
Term
  • staffing regulations
Definition
  • can relate to the minimum # of professional nurses required on a unit at a given time, or the amount of minimum staffing
  • licensing regulations of the state usually through the department of health, which reflect legislation
  • TJC also has staffing regulations
  • other agencies have regs
Term
mandatory overtime
Definition
  • requiring staff to stay on duty afer their shift ends to fill staffing vacancies
  • opposed by ANA
  • requesting staff to stay is called overtime; no employment consequences
Term
nurse outcomes
Definition
  • staff vacancy rate, nurse satisfaction, staff turnover rate, retention rate, nurse burnout rate
Term
indirect care hours
Definition
  • productive time
  • non-patient care time
  • e.g., required unit activities like staff meetings or continuing ed
Term
staffing plan
Definition
  • based on personnel budget and projected staffing needs to ensure patient safety
  • guide for creating the unit's schedules for the upcoming year
Term
fixed FTEs
Definition
  • employees who are scheduled to work regardless of volume of activity
  • exempt or salaried position
  • compensation does not depend on workload
  • e.g., nurse manager, clinical nurse specialist, ed staff
  • first into staffing plan
Term
average daily census
Definition
  • avg # of pts being cared for on the unit trended over a specific period
  • pt days for a given time period divided by number of days
  • helps nurse managers to project the potential workload
Term
variable FTEs
Definition
  • scheduled to work based on workload of the unit
  • hourly, non-exempt
  • e.g., staff nurses, clerical staff, ancillary support staff
Term
percentage of occupancy
Definition
  • can be computed for a shift, on a daily basis, monthly or annual
  • = daily pt census (rounded) divided by number of beds in the unit
  • used to develop staffing plan
  • 100% desired in LTC
  • 85% desired in acute care
Term
average length of stay (ALOS)
Definition
  • # of pt days divided by # of discharges for a specificed period of time
Term
nursing productivity
Definition
  • formula-driven calculation
  • unit of service (UOS) X volume (pt days or visits) = hrs available to to create direct productive staffing plans
    • multiply this by a nonproductive factor (like 1.12) to account for paid time off = total hours available for the staffing plan
Term
labor cost per unit of service
Definition
  • compares budgeted salary costs per budgeted volume of service (productivity target) with actual salary costs per actual volume of service (productivity performance)
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