Term
Provides web conferncing anybody can access instantly through a flash player. |
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Definition
(DCO) Defense Connect Online |
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allows for registration, authentication and scheduling connect meetings and instant messaging sessions. Is the entry point into Adobe Connect and Jabber tools |
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serves as the entry point to the Air Force’s worldwide “Intranet” for all Airmen(military, civilian, and contractors) and is the Air Force’s vision of how we eliminate duplication, integrate Air Force systems and provide easy access to information. |
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allows users to quickly find authoritative, relevant data and information, applications and collaboration tools |
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a collaborative tool used for organizations to share data and improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information-sharing across boundaries for better business insight. |
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applies commercial knowledge management concepts and technologies to solve business challenges. |
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Air ForcAir Force Knowledge Now (AFKN) |
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provides Web-based access to information, knowledge, and collaborative tools linking information and the “people who know” to those needing knowledge when they need it. |
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Air Force Knowledge Now (AFKN) |
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The Air Force goal, within acceptable risk levels, is to provide personnel requiring access for official business ___________ accessibility to Internet resources. |
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Act passed in 1998 by congress requiring Federal agencies to make their electronic and information technology (E&IT) accessible to people with disabilities. |
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was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities, and to encourage development of technologies that will help achieve these goals. |
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agencies must give disabled employees and members of the public access to information that is comparable to the access available to others. |
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has overall responsibility for addressing the Section 508 challenge; to ensure the Air Force Section 508 project addresses E&IT accessibility issues before they adversely affect the mission and mission support functions. |
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The Air Force chief information officer |
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Air Force Instruction ______,Electronic and Information Technology Accessible to Individuals with Disabilities, Section 508. |
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Web pages/sites that are intended for viewing by the general public via the Internet. |
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Web pages/sites, which are intended for a limited audience, specifically .mil and .gov users. |
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Clearing information for public release must follow established procedures as set forth in _________, Public Affairs Policies and Procedures, and _________ , Web Management and Internet Use. |
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is the approval authority for public webpages. |
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The last signature required on the checklist for public pages |
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The final approval authority for private webpages |
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includes any statement or reception of knowledge such as facts, data, or opinions,including numerical, graphic, or narrative forms, whether oral or maintained in any medium, including computerized databases, paper, microform, or magnetic tape. |
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quality information possesses the following attributes: |
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Definition
accuracy, relevance, timeliness, usability, completeness, brevity, and security. |
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decision quality characteristics: Information that conveys the true situation |
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decision quality characteristics: Information that applies to the mission, task, or situation at hand. |
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decision quality characteristics: Information that is available in time to make decisions. |
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decision quality characteristics: Information that is in common, easily understood format and displays. |
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decision quality characteristics: Necessary information required by the decision-maker. |
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decision quality characteristics: Information that has only the minimum level of detail required. |
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decision quality characteristics: Information that has been afforded adequate protection where required. |
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authorized in 1980 and amended by the ______________ Act of 1995 (44 United States Code [U.S.C.] Chapter 35), directs all Federal agencies to manage information and information technology, including its acquisition, and refers to such management of these essential components as information resource management (IRM). |
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ensuring information is available only to properly cleared individuals with a “need to know” and ensuring its integrity is fully assured. |
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ensures virtually all government information be made available to the public upon request, unless release will cause an identifiable harm and is exempt from disclosure |
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Freedom of Information Act (FOIA) |
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Stages of the Information Life cycle: enters the cycle as it is introduced (received, collected, created, filtered, fused, etc.) at the desktop or originated by various means |
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Stages of the Information Life cycle: it is usually processed (extracted, manipulated, correlated, fused, integrated, etc.). This means information is coordinated between various parties, edited into interim and final versions, and distributed to final processing authorities. |
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Stages of the Information life cycle: occurs when the government provides access to information by way of transmission or publication through use of established information delivery channels. |
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Stages of the Information life cycle: Information is accessed or retrieved for intended/necessary purposes by authorized users and decision makers on demand. |
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Stages of the Inofrmation life cycle: Space must be provided for and/or custody maintained of an item for purposes of its preservation and/or to enable its future use or orderly transfer/disposal. |
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Stages of the information life cycle: includes the timely and authorized transfer or destruction of information. |
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What collaboration services are available for electronic communications? |
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Definition
Web conferencing, instant messaging, collaborative workspaces, application sharing |
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Term
What enables users to communicate and interact with groups large and small, in real-time, using high-impact presentations and essential collaboration tools? |
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Definition
Defense Connect Online (DCO) |
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Term
What collaborative tool provides comprehensive content management and enterprise searches? |
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Definition
Microsoft Office SharePoint |
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Term
What is the Air Force goal concerning accessibility to Internet resources? |
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Definition
Within acceptable risk levels, provide personnel requiring access for official business maximum accessibility to internet resources. |
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Term
What continues to increase as a technique for obtaining and disseminating information world wide? |
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Definition
Use of the Web or Web Technologies |
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Term
Name a few requirements that must be met for posting information on private Web pages |
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Definition
do not violate vendors’ license agreements. each page must display required warning notices and banner. all top level pages must contain the web page maintainer’s org, office |
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Who is the final approval authority for the Internet release package? |
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What does “information” include? |
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Definition
any statement or reception of knowledge such as facts, data, or opinions, including numerical, graphic, or narrative forms, whether oral or maintained in any medium, including computerized databases, paper, microform, or magnetic tape |
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What is the primary purpose of managing Air Force information? |
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Definition
effectively and efficiently enhance the Air Force mission |
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How do we manage information in support of information resources management? |
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Definition
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What are the stages of life cycle management? |
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Definition
o Creation/Collection
o Proccessing
o Dissemination
o Use
o Storage
o Disposition |
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Term
____________ is more like a conversation between you and your reader, and it is characterized by clear, direct, active language. |
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the process of sharing ideas, information and messages with others. |
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What are the three parts of communication? |
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Definition
sender, message, receiver |
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The objective of the electronic communications program is |
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Definition
to create clear, efficient, and effective communications. |
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using logical organization and common, everyday words, except for necessary technical terms. This language saves the AF time and money |
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USES of PLAIN LANGUAGE: Always start by putting your main message up front. Present information in the succeeding paragraphs in a logical order |
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USES of PLAIN LANGUAGE: Avoid words and phrases that your readers might not understand. Define each abbreviation or acronym the first time you use it. Avoid unclear phrasing, confusing terms, and technical jargon that can mislead your reader. |
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Definition
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USES of PLAIN LANGUAGE: Use “you” to speak directly to readers (active voice). Do not refer to people as if they were inanimate objects. Use “we” in place of your organization name. |
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USES of PLAIN LANGUAGE: the best way to identify who is responsible for what action. Write the strong majority (around 75 percent) of your sentences in the this form. This Form is when the Subject is the one performing the action (verb) in the sentence. |
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USES of PLAIN LANGUAGE: Your sentences should average 15 to 20 words—never make them longer than 40 words. Break up your idea into its various parts and make each one the subject of its own sentence. Cut out words that are not really necessary. |
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are used to communicate with all DOD agencies. They are also used to conduct official business outside the government with vendors or contractors when a personalized letter is inappropriate. |
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when you are sending the same memorandum to several offices. Each office receives its own copy. Circle, underline, or highlight the organization and office symbol of each recipient on the copy you give to them. |
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Definition
Multiple-Address memorandum |
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when the final addressee must see the coordination or action of all addressees. Use the official memorandum format. Type “IN TURN” in uppercase, one line below the last address of the MEMORANDUM FOR element aligned with the addresses. |
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mass-produced memorandums sent in place of individually composed or typed memorandums when many individuals require similar information or the same individual requires the information at frequent intervals. |
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These Form memorandums omit the receiver’s name, address, and date. |
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These Form memorandums omit any information that varies with each response. |
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These Form memorandums provide several options; the writer checks the statements that apply to the specific situation. |
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Term
Three basic formats for form memorandums |
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Definition
Prewritten, Fill-in, Optional statement |
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Term
___________to add comments directly on the original memorandum, message, or previous ___________. Memorandums receive the majority of these |
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Term
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If there is enough room for the indorsement to go on the same page as the original memorandum or any previous indorsements, it falls under the this format |
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If the indorsement does not fit and must be typed on a blank piece of bond paper, use the this indorsement format. |
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Definition
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an official letter that needs a personal touch or when warmth or sincerity is essential. We use it to write to an individual (military or civilian) on a private matter. Includes letters of praise, condolence, sponsorship, and so forth. |
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Memorandum esed to document a discussion or an oral agreement. |
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Definition
Memorandum for Record (MFR) |
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Definition
Separate Page, Explanatory, Brief MFR |
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in-house document to record information that otherwise would not be recorded in writing (like a phone call or results of a meeting) and to pass information to other staff members on an informal basis |
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gives the reader a quick synopsis of the purpose of the correspondence, tells who got involved, and provides more background information not included in the basic correspondence. |
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When you have a very brief MFR and not much space on the bottom of your correspondence, use this tighter format. |
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used to summarize staff work, to request action or to forward information. It should be a concise (preferably one page) summary of the package. It states the purpose, pertinent background information, rationale, and discussion necessary to justify the action desired. |
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Definition
Staff Summary Sheet (SSS) |
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Term
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Definition
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also called point papers, are concise, factual, written outlines prepared for an oral presentation or used as memory ticklers or quick-reference outlines. present key points, positions, and facts in a brief, orderly fashion when the user has knowledge of the subject. |
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multipurpose written briefs used to provide information, forward items of interest, or summarize current or potential problems. Most of the time, they include an introductory paragraph, a basic discussion, and a conclusion. |
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used to advocate or to convince the reader on an argument or position. |
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Term
How is communications defined? |
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Definition
the process of sharing ideas, information and messages with others |
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Term
How should you write to identify who is responsible for what actions? |
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Definition
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What should the average sentence length be? |
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What type of memorandum is used if you circle, underline, or highlight the organization of office symbol of each recipient on the copy you give to them? |
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Definition
Multiple-address memorandum |
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Term
Where do the words “IN TURN” get typed on an IN TURN memorandum? |
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Definition
One line below the last address of the MEMORANDUM FOR element aligned with the addresses |
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Term
What do indorsements add? |
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Definition
add comments directly on the original memorandum, message, or previous Indorsement |
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Term
What would you do if the indorsement does not fit and must be typed on a blank piece of bond paper? |
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Definition
Use the Separate-page indorsement format including more information identifying the memorandum it is endorsing |
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Term
What type of letter is used when warmth or sincerity is essential? |
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Definition
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What is a staff summary sheet used for? |
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Definition
used to summarize staff work, to request action or to forward information |
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Term
What type of paper uses fragments to present key points, positions, and facts in a brief, orderly fashion when the user has knowledge of the subject? |
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Definition
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What type of paper is used to advocate or convince the reader on an argument or position? |
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Term
Classes of AF electronic Messaging: This class includes organizational messages that require a message release authority, are directive in nature, commit resources (i.e., forces to military action), make formal requests, or provide a command position. transmitted via Fortezza-based messaging accounts. |
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Definition
Organizational High grade service |
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Term
Classes of AF electronic Messaging: This class includes messages by an individual or organizational group or role that do not commit or direct an organization. Official SMTP messages will be digitally signed and encrypted. Unofficial SMTP messages require no digital signature or encryption. |
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Definition
Simple mail transfer protocol messaging |
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Term
Digitally signing and encrypting SMTP e-mail using DOD public key infrastructure (PKI) certificates are two measures used to secure the network. |
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used whenever it is necessary for the recipient to be assured of the sender’s identity, have confidence the message has not been modified, or when nonrepudiation is required. |
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increases bandwidth and resource requirements and is used to protect FOUO, PA information, PII, etc... |
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Air Force Instruction ___________, Air Force Messaging, states that all official e-mail will include //SIGNED//, in upper case before the signature block to signify it contains official Air Force information (e.g., instructions, directions, or policies) |
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includes communications, including emergency communications determined necessary in the interest of the Federal government. Also includes, when approved by the theater commander in the interest of morale and welfare, those personal communications by military members and other Air Force employees who are deployed for extended periods away from home on official business. |
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What are the two classes of Air Force electronic messaging? |
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Definition
Organizational High Grade Service (HGS), Simple Mail Transfer Protocol (SMTP) |
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Term
What class uses Fortezza cards to sign and encrypt organizational messages to ensure message integrity, non-repudiation, and accountability? |
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Definition
Organizational High Grade Service (HGS) |
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Term
Who is responsible for ensuring the record e-mails are properly filed for access and retrieval? |
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Definition
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What is replacing or supplementing formal Air Force formats for communications? |
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Term
What can easily be mistaken for angry defiance when you use capital letters, exclamation points and strong adjectives and adverbs? |
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Definition
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What is the most common mistake before sending e-mail? |
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Definition
Not checking your attachments |
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Term
What backup method stores your old items that are important but rarely used? |
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What are the two ways you can archive? |
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Definition
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Once an item is archived how is it deleted? |
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Definition
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Term
Who has the Responsibility to ensure the intended receiver receives the tasking? |
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Definition
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When an AutoArchive storage process is used what type of folder is created? |
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