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Definition
| provides quantitative information about the finances of the business including recording, measuring, and describing financial information. |
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| deals with the strategic financial issues associated with increasing the value of the business, while observing applicable laws and social responsibilities. |
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| Includes the policies, plans, and procedures for the effective management of employees. |
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| The function of selling a good or service and focuses on increasing customer sales, and increasing company revenues. |
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| the process associated with promoting the sale of goods or services. |
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| The management of systems or processes that convert or transform resources into goods and services. |
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Term
| Management Information Systems |
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Definition
| A general name for the business function and academic discipline covering the application of people, tech, and procedures, collectively called Information Systems. |
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| raw facts that describe the characteristics of an event. |
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| data converted into a meaningful and useful context. |
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| refers to applications and technologies that are used to gather, provide access to and analyze data and information decision-making efforts. |
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| Information-Functional Culture |
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Definition
| Employees use info as a means of exercising influence or power over others. |
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Term
| Information-Sharing Culture |
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Definition
| Employees across departments trust each other to use information to improve performance. |
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| Information-Inquiring Culture |
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Definition
| Employees across departments search for info to better understand the future and align themselves with current trends and new directions. |
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| Information-Discovery Culture |
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Definition
| Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages. |
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Term
| Chief Information Officer |
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Definition
| responsible for overseeing all uses of IT, and ensuring the strategic alignment of IT with business goals. |
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Term
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Definition
| responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizations IT. |
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Term
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Definition
| responsible for ensuring the security of IT systems. |
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Term
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Definition
| responsible for ensuring the ethical and legal use of info within an organization. |
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Term
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Definition
| responsible for collecting, maintaining, and distributing the organizations knowledge. |
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Term
| Key Performance Indicators |
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Definition
| the measures that are tied to business drivers. |
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Definition
| measure the performance of the IT system such as throughout, speed, and availability. |
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Term
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Definition
| measure the impact IT has on business processes and activities including customer satisfaction, conversion rates, and sell through increases. |
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Term
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Definition
| baseline values the system seeks to attain. |
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Definition
| Amount of info that can travel through a system at any point in time. |
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Definition
| Amount of time a system takes to perform a transactions |
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Definition
| Number of hours a system is available for users |
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Term
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Definition
| Extent to which a system generates the correct results when executing the same transaction numerous times. |
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Term
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Definition
| Includes a host of benchmarks such as the number of page views. |
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Definition
| Time it takes to respond to user interactions such as a mouse click. |
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Definition
| Ease with which people perform transactions and find information. |
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| Measured by such benchmarks as satisfaction surveys |
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Definition
| Number of customers an organization touches for the first time. |
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Term
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Definition
| a product that an organizations customers place a greater value on than similar offering from a competitor. |
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Term
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Definition
| occurs when an organization can significantly impact its mkt share by being first to mkt with a competitive advantage. |
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Definition
| acquisition and analysis of events and trends in the environment external to an organization. |
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Term
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Definition
Buyer Power
Supplier Power
Threat of substitution products
Threat of new entrants
Rivalry among existing competitors |
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Term
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Definition
| conducting of business on the internet. |
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Term
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Definition
| implies that organizations which cannot adapt to new demands placed on them to survive in the business age are doomed to extinction. |
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Definition
| open new markets and destroy old ones. |
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Definition
| improve products that customers are eager to buy. |
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Term
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Definition
| standards that specify the format of data as well as the rules to be followed during transmission. |
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Definition
| when those with access to technology have great advantages over those without access to technology. |
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| websites that use content from multiple sources. |
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| evolving extension of the Web in which content is more easily shared by using a universal format. |
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| internalized portion of the internet protect from outside access. |
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| an intranet that is available to strategic allies. |
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| websites that offer a broad array of resources and services. |
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Definition
| publicly accessible computer system that has been set up to allow interactive info browsing. |
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Term
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Definition
| buying and selling of goods and services over the internet. |
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