Term
| monitoring and event management practice |
|
Definition
| The practice of systematically observing services and service components, and recording and reporting selected changes of state identified as events. |
|
|
Term
|
Definition
| The value chain activity that ensures service components are available when and where they are needed, and that they meet agreed specifications. |
|
|
Term
|
Definition
| The routine running and management of an activity, product, service, or other configuration item. |
|
|
Term
|
Definition
| The hardware and software solutions that detect or cause changes in physical processes through direct monitoring and/or control of physical devices such as valves, pumps, etc. |
|
|
