Term
| A customer relationship management (CRM) system helps a company in managing |
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Definition
| Distribution and Accounting |
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Term
| The use of software to assist in the creation, analysis, and modification of the design of a component or product. |
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Definition
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Term
| Many business application software vendors are pushing the use of _____ for small and medium-sized enterprise (SME) to help customers acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs. |
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Definition
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Term
| Which of these is an advantage of the hosted software model? |
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Definition
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Term
| _____ Are ones where the variables that comprise the decision are known and can be measured quantitatively. |
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Definition
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Term
| ___ is a development methodology system originally used for designing a computer-based system, but can be applied to any development process. It involves continuous interaction with the users and different designers of the system in development. |
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Definition
| Joint Application Development |
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Term
| An ____ is a formal document that outlines an organization's hardware or software needs and requests vendors to develop a detailed plan of how they would meet those needs and at what cost. |
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Definition
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Term
| The ____ is a sequential multistage process where work on the next stage cannot begin until the results of the previous stage are reviewed and approved or modified as necessary |
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Definition
| Traditional systems development life cycle |
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Term
| ___ determines whether the expected benefits associated with a project outweigh the expected costs sufficiently to make the project financially attractive |
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Definition
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Term
| DISADVANTAGE of a traditional system development life cycle (SDLC) |
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Definition
| Documentation is expensive and time consuming to create |
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Term
| Creates a complete set of technical specifications that can be used to construct and information system |
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Definition
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Term
| Testing that ideally forces an individual program to execute all of its various functions and user features |
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Definition
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Term
| Involves running a complete new system for one group of users rather than all users |
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Definition
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Term
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Definition
| Users can try the system and provide constructive feedback during development |
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Term
| This is not an ADVANTAGE of the buy option for acquiring IS applications? |
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Definition
| Few types of off-the shelf software are available, thus limiting confusion |
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Term
| TPS (Transaction Processing System) |
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Definition
| keep records/transaction data for business transactions |
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Term
| ERP (Enterprise Resource Planning) |
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Definition
| a set of integrated programs that manage a company's vital business operations for an entire organization |
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Term
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Definition
| payroll, order processing, account payable….. |
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Term
| Batch V.S Online Processing Systems |
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Definition
Batch: Firm collects data from transactions as they occur but there could be a slight delay
Online: Each transaction is processed immediately. Avoids delays. |
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Term
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Definition
| Capturing and gathering all data necessary to complete the processing of transactions |
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Term
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Definition
| an information silo is the condition that data are isolated in separated information systems. |
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Term
| Information Silo PROBLEMS |
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Definition
Data duplication, data inconsistency, disjointed processes,
limited info and lack of integrated info, isolated decisions,
waste resource and expenses |
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Term
| How to SOLVE information silo PROBLEMS |
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Definition
| use enterprise systems, in this case enterprise resource planning (ERP) |
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Term
| SCM - Supply Chain Management |
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Definition
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Term
| The essential characteristic of an __________ is that there is delay between an event and the eventual processing of the related transaction to update an organizations records |
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Definition
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Term
| Which of the following types of processing is essential for businesses that require access to current data such as airlines, ticket agencies, and stock investment firms? |
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Definition
| Online Transaction Processing |
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Term
| In the context of enterprise resource planning (ERP) systems, the most efficient and effective ways to complete a business process are called? |
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Definition
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Term
| A key feature of an enterprise system is that: |
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Definition
| It employs a database of key operational and planning data that can be shared by all |
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Term
| Which of the following statements is FALSE? |
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Definition
| Enterprise information systems are only used by large organizations |
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Term
| Which of the following statements is FALSE? |
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Definition
| Functional area information systems easily communicate with each other. |
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