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1. The _________ for a project is the timetable that specifies when each activity should start and finish, and is usually represented by a Gantt Chart. a. objective b. schedule c. scope d. cost |
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2. It is important to develop a ________ before the start of the project; this _______ should include all the work tasks, associated costs, and estimates of the time necessary to complete them. a. panel b. plan c. object list d. time frame |
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3. Ultimately, the responsibility of the project manager is to: a. finish the project as quickly as possible b. finish the project as cheaply as possible c. make sure the customer is satisfied d. make independent decisions |
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c. Make sure the customer is satisfied |
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4. According to Burns, there are three major components to the life cycle of any IT project. They are: a. schedule, execute and terminate b. definition, planning and execution c. scope, duration and cost d. identification, incubation and resolution |
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b. definition, planning and execution |
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5. A ________________ is a hierarchical tree of tasks to be undertaken by the project team during the project. a. work load structure b. project breakdown diagram c. work breakdown structure d. project task distribution list |
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c. Work breakdown structure |
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6. A __________ diagram shows the necessary sequence and interdependencies of activities to achieve the project objective. a. netting b. breakdown c. time-line d. PERT network |
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7. The key to effective ____________ is measuring actual progress and comparing it to planned progress on a timely and regular basis and taking corrective action immediately, if necessary. a. project planning b. work breakdown c. project control d. quality efficiency |
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8. Typically, an RFP is most like what other technical document usually produced in conjunction with software development projects? a. Project plan b. requirements document c. functional specifications d. feasibility study e. contract |
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9.The four phases of assembling teams are, in order: a. forming, storming, norming, performing b. storming, performing, norming, forming c. norming, performing, forming, storming d. forming, performing, storming, norming e. none of these |
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a. Forming, storming, norming, performing |
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10. The book The Fifth Discipline was authored by _______. a. Stephen Covey b. Eli Goldratt c. Peter Singer d. Peter Senge e. Tom Peters |
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11. Which of the following is not one of the five disciplines? a. personal mastery b. mental models c. shared vision d. team learning e. systemic processes |
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12. The Seven Habits…. was authored by a. Stephen Covey b. Eli Goldratt c. Peter Singer d. Peter Senge e. Tom Peters |
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13. Which of the following is not one of the seven habits? a. Be proactive b. Network with managers c. Begin with the end in mind d. Think win/win e. Synergize |
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14. Which of the following is most useful for dealing (coping) with complexity? a. The seven habits b. Systems thinking c. Theory of constraints d. Project management e. None of the above |
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15. In terms of managing one’s calendar, it is important to _____. a. do planning and scheduling once a week b. do planning and scheduling once a month c. put the important activities on your calendar first d. all of the above e. a and c only |
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16. Good goal statements should a. be measurable b. begin with the infinitive To c. have a target date d. all of the above e. a and c only |
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17. Goal setting is important because a. It sets a direction for our lives b. It programs our success mechanism c. It causes us to focus on the future d. All of the above e. A and b only |
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18. To establish vision and mission statements, we need to ____. a. determine our values b. determine what we really enjoy doing c. determine what is needed within our domain of influence d. All of the above e. B and c only |
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19. Milestones are ____ and usually occur at the _____ a. time consuming, end of a major phase b. events, end of a small task c. events, end of a major phase d. time consuming, end of a small task |
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c. events, end of a major phase |
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24. The work breakdown structure exhibits ___ whereas the Pert chart exhibits ____. a. subordination, precedence b. time-phasing, subordination c. time-phasing, precedence d. precedence, subordination e. precedence, time-phasing |
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a. subordination, precedence |
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25. The Gantt chart view indicates ___ of activities. a. time-phasing b. subordination c. precedence d. all of the above e. none of the above |
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30. Customers and competition place pressures on firms to ___ a. integrate with suppliers b. shorten cycle times c. improve quailty d. lower costs e. all of the above |
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31. According to chapter 1 of your copy packet, project management is frequently _____ . a. competence management b. fire-fighting management c. risk management d. product management e. conventional management |
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32. When considering personal vision, goals and activities, which should we determine first? a. goals b. vision c. activities |
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33. When considering overall goals, why goals, what goals or how goals, which supports the what goals? a. Overall goals b. Why goals c. How goals d. None of these e. A and b only |
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34. The pictures, concepts people carry in their minds of themselves, their firms, their competition, even their customers are called _____. a. shared visions b. personal mastery c. mental models d. professional excellence e. team learning |
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35. Southwest Airlines is an example of a firm whose employees have a deep sense of _______ a. shared vision b. personal mastery c. mental model d. professional excellence e. team learning |
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36. Mental models are important because ____. a. they are not readily perceived or understood b. frequently, they are incorrect c. they influence the decisions and actions taken d. none of the above |
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c. they influence the decisions and actions taken |
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37. Project managers do all but which of the following: a. Provide intense leadership b. Provide technical direction c. Do some coaching, mentoring d. Keep all parties informed e. Do some negotiating |
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b. Provide technical direction |
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38. Which of the following people groups is not one that the project manager has to deal with constantly? (recall Figure 3.3 in your copy packet) a. suppliers b. customers c. upper management d. line management e. team members |
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39. ________________ contracts are most appropriate for projects that involve risk. a. Fixed price b. Flat price c. Time and profit e. Cost reimbursement |
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40. Which of the following is not a critical success factor of a project? a. clearly defined goals and project mission b. top management support c. a competent project manager and team d. a passive, complacent customer e. sufficient resources |
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d. a passive, complacent customer |
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41. Typical overall success rates for IT projects in the United States during the 1990’s was less than____ according to two studies performed by the Standish group a. 28.3% b. 45.6% c. 53.5% d. 66.2% e. none of the above |
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42. To effectively handle complex situations, project managers need to take a ____ view of a project and understand how it is situated within the larger organization. a. myopic b. jaundiced c. holistic d. narrow e. none of the above |
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43. _____ are sets of interacting components working within an environment with a common purpose. a. Arrays b. Systems c. Problems d. Models |
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44. A project _____ is a collection of project phases. a. lifecycle b. manager c. team d. cost e. none of the above |
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45. According to Schwalbe, there are four major phases to a project. Which of the following is not one of the four phases? a. concept b. development c. construction d. implementation e. close-out |
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46. According to Schwalbe, in the _____ phase, the project team creates a more detailed project plan, a more accurate cost estimate, and a more thorough WBS. Use the same list as above. a. concept b. development c. construction d. implementation e. close-out |
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47. According to Schwalbe, in the ____ phase the project team delivers the required work. The bulk of a project team's effort and the most money are usually spent during this phase. Use the same list as above. a. concept b. development c. construction d. implementation e. close-out |
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48. The spiral model for software development was invented by ______. a. Eli Goldratt b. Barry Boehm c. Peter Senge d. Tom Peters |
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49. Common names for the phases of the SDLC are, according to Schwalbe, all but _____. a. information systems planning b. analysis c. design d. implementation e. testing |
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a. information systems planning |
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50. Many large information technology projects are developed as a series of _______. a. phases b. processes c. projects d. milestones |
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51. Organizations can be viewed as having four different frames. Which of the following is not one of the four frames? a. structural frame b. human resources frame c. political frame d. creativity frame e. symbolic frame |
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52. Which of the following is not one of the general classifications of organizational structures described by Schwalbe? a. functional b. project c. matrix d. product |
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53. In which of the above do personnel report to both a functional (line) manager and to one or more project managers? {Use the same list as above.} a. functional b. project c. matrix d. product |
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54. In which of the above do project managers have the greatest authority? {Use the same list as above.} a. functional b. project c. matrix d. product |
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55. How important is user involvement in the overall success of a project, according to the Standish group CHAOS 1995 report? a. not important b. somewhat important c. very important |
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56. Project _____ ______ includes the processes involved in coordinating all of the other project management knowledge areas through a project’s life cycle. a. scope management b. integration management c. time management d. resource management e. cost management |
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b. integration management |
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57. Project _____ ______ includes the processes involved in defining and controlling what is or is not included in a project. {Use the same list as above.} a. scope management b. integration management c. time management d. resource management e. cost management |
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58. Strategic planning and project selection are part of project _____ ______. {Use the same list as above.} a. scope management b. integration management c. time management d. resource management e. cost management |
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59. Net present value approaches to project selection are difficult because _____. a. NPV calculations are often incorrect b. The discount rate is unknown, in reality c. Mapping future cash flows back to the present is impossible. d. The probable future savings or revenues that will accrue the project are unknown. |
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d. The probable future savings or revenues that will accrue the project are unknown |
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60. A _____ ______ is a document that formally recognizes the existence of a project and provides direction on the project’s objectives. a. functional specification b. project plan c. project charter d. statement of work e. none of the above |
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a. functional specification |
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61. Which construct is used in conjunction with project scope definition and management? a. WBS b. Gantt c. Resource charts d. Pert |
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62. Which construct is used in conjunction with project time management? {Use the same list as above.} a. WBS b. Gantt c. Resource charts d. Pert |
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63. The tendency of a project to keep getting bigger and bigger is referred to as ____ _____. a. feature creep b. hope creep c. scope creep d. cope creep e. none of these |
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64. Schwalbe suggests a number of approaches to developing work breakdown structures. Which of the following is not one of the ways a. Using guidelines b. Analogy approach c. Case-based approach d. Top-Down approach e. Bottom-up approach |
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65. Formal acceptance of the scope definition by the project stakeholders is called _____ _____. a. Scope verification b. Scope initiation c. Scope planning d. Scope change control |
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66. Amongst network diagrams, which of the following is preferred and most used within PM software packages? a. Activity-on-arrow diagram b. Activity-in-box diagram c. precedence diagramming method d. none of the above e. both b and c |
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b. Activity-in-box diagram |
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67. There are four types of dependencies or relationships between activities. Which of the four is the least used? a. Finish-to-start b. Start-to-start c. Finish-to-finish d. Start-to-finish |
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68. Of the above dependency types which is most used and the default linkage assumed by MS Project? {Use the same list as above.} a. Finish-to-start b. Start-to-start c. Finish-to-finish d. Start-to-finish |
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69. Sources of information regarding the duration of project activities include: a. the persons who are assigned to those activities b. history database of activity durations for activities of similar types c. the use of formulas d. all of the above |
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70. Before a project plan can be compared to actual durations, start and stop dates, the plan must be a. Baselined b. Frozen c. Approved d. Stored e. Validated |
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