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INTRODUCTION
EEOC's revised regulations at 29 C.F.R. § 1614.102 (b)(2) require agencies to? |
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Establish or make available an alternative dispute resolution program. |
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| The ADR program must be available during ? |
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Both the pre-complaint process and the formal complaint process. |
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The Commission has developed an ADR Policy which ? |
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| Sets forth core principles regarding the use of ADR. |
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A copy of the EEOC's ADR Policy Statement is included as? |
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| Appendix H to this Management Directive |
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| Agencies and complainants have realized? |
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| Many advantages from utilizing ADR |
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ADR offers the parties the opportunity for an |
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| early, informal resolution of disputes in a mutually satisfactory fashion |
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ADR usually costs less and uses fewer resources than
do traditional administrative or adjudicative processes |
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| particularly processes that include a hearing or litigation |
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Early resolution of disputes through ADR can make agency resources? |
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| Available for mission-related programs and activities |
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The agency can avoid costs such as ? |
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| court reporters and expert witnesses |
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Employee morale can be enhanced when agency management is viewed as? |
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Open-minded and cooperative in seeking to resolve disputes through ADR |
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| EEOC will review an agency's program and its ADR policies, upon request for ? |
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Consistency with 29 C.F.R. Part 1614 and is available to provide guidance to assist agencies in developing their ADR programs. |
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| If you would like assistance in the development of an ADR program from the EEOC |
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| contact the Director of Special Services, Office of Federal Operations |
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