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Intro to Marketing
Product, Branding, and Packaging Concepts
36
Marketing
Undergraduate 3
06/15/2010

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Term
convenience products
Definition
relatively inexpensive, frequently purchased items

buyers exert minimal purchasing effort
Term
shopping products
Definition
buyers are willing to expend considerable effort in planning and making purchases
Term
specialty products
Definition
items with unique characteristics

buyers willing to expend considerable effort to obtain
Term
unsought products
Definition
purchased to solve sudden problem of which customers are unaware

products people normally don't think about buying
Term
installations
Definition
facilities and nonportable major equipment
Term
accessory equipment
Definition
equipment that doesn't become final product, but used in production or office activities

ex: file cabinets, calculators, tools
Term
raw materials
Definition
basic natural materials that become part of physical product
Term
component parts
Definition
become part of the physical product and are either finished items ready for assembly or products that need little processing before assembly
Term
process materials
Definition
materials used directly in the production of other products but not readily identifiable

ex: vinegar in salad dressing
Term
MRO supplies
Definition
maintenance, repairs, and operating items that facilitate production but aren't part of the finished product

paper, pencil, oil, cleaning agents, paints, etc
Term
business services
Definition
intangible products that many org.s use as their operations
Term
product item
Definition
specific version of a product that can be designated as a distinct offering among a firm's products
Term
product line
Definition
group of closely related product items viewed as a unit because of marketing, technical, or end-use considerations
Term
product mix
Definition
total group of products that an org. makes available to its customers
Term
width of product mix
Definition
number of product lines a company offers
Term
depth of product mix
Definition
avg number of different product items for each product line
Term
product life cycle
Definition
intro - sales 0; profits negative
growth - sales rise rapidly; profits reach peak then decline
maturity - sales peaks and declines; profits continue to fall
decline - sales fall rapidly
Term
product adoption process
Definition
stages buyers go through in accepting a product

awareness
interest
evaluation
trial
adoption
Term
distribution of product adopter categories
Definition
innovators - 2.5%
early adopt - 13.5
early majority - 34
late majority - 34
laggards - 16
Term
brand
Definition
name, term, design, symbol, etc, that id's a marketer's product as distinct from others
Term
brand name
Definition
part of a brand that can be spoken
Term
brand mark
Definition
part of a brand not made up of words
Term
trademark
Definition
legal designation of exclusive use of a brand
Term
trade name
Definition
full legal name of an org.
Term
brand equity
Definition
mktg and finc value associated with a brand's strength in a mkt
Term
brand insistence
Definition
degree of brand loyalty in which customer strongly prefers specific brand and will accept no substitute
Term
manufacturer brands
Definition
initiated by producers
Term
private distributor brands
Definition
brands initiated and owned by resellers
Term
generic brands
Definition
brands indicating only the product category
Term
individual branding
Definition
policy of naming each product differently
Term
family branding
Definition
branding all firm's products with same name
Term
brand extension
Definition
using an existing brand to brand a new product in a different category
Term
co-branding
Definition
using two or more brands on one product
Term
brand licensing
Definition
agreement where one company permits another org. to use its brand on other products for a fee
Term
family packaging
Definition
using similar packaging for all of a firm's products or packagaing that has one common design element
Term
labeling
Definition
providing identifying, promotional, or other info. on package labels
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