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Interpersonal Exam 1
Chapters 1-4
35
Other
Undergraduate 3
09/28/2011

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Cards

Term
Why We Communicate
Definition

1. Physical Needs
2. Identity Needs

3. Social Needs

4. Practical Goals

Term
Physical Needs
Definition

 

1.       Social support is correlated with increased coronary problems, immune system problems, premature death, 4 times as likely to have common cold, 2-3 times more likely to die prematurely

 

2.       10 minutes of socialization improves memory function

 

3.       Affection and friendship helps decrease stress

 

Term
Identity Needs
Definition
Interacting gives us a sense of who we are
Term
Social Needs
Definition
Happiness, satisfaction, companionship
Term
Practical goals
Definition
Finding a job, communicating your everyday needs
Term
Linear View
Definition
Sender ENCODES a MESSAGE through a CHANNEL to a RECEIVER who DECODES the message, which passes encounters NOISE
Term
Transactional View
Definition

Better captures communication as a uniquely human process. Uses the word COMMUNICATOR instead of SENDER and RECEIVEr, and is NOT UNIDIRECTIONAL.  Environment plays a role in b oth communicators

 

Term
External Noise
Definition
In the linear model, the ofcus is on the noise in the channel.  Transactional model states that noise resides WITHIN communicators, including physiological noise.  Transactional communication is also something we do WITH someone.
Term
True/False Chapter 1
Definition

Communication CAN be intentional or unintentional
Communication IS irreversable

More communication is NOT always better

It is impossible NOT to communicate

Saying something is NOT the same as communicating it

Communication is unrepeatable

Successful Communication does NOT always involve shared understanding

Communication will NOT solve all probelms

 

Term
Mediated Communication
Definition

By the end of 2010, Americans visited Facebook more than Google

Age gap of social media is shrinking, with people over 50 being the largest growning number of users of social media

 

Term
Interpersonal versus Impersonal Communication
Definition

Interpersonal is: 

Quantitative interaction between a dyad of people.  development of unique rules and roles.  Irreplaceability, high disclosure, and loaded with intrinsic rewards
Impersonal is:

quality of the interaction is the criterion.  Communication is dictated by social rules and social roles.  Replaceable, low disclosure, and no intrinsic rewards

Term
Co-culture
Definition

Subgroups within a particular culture

This includes age, race, occupation, et al.

Term
Cognitive Complexity
Definition
describe the ability to construct a variety of frameworks for viewing an issue
Term
Differences between Self-Concept and Self-Esteem
Definition

Self Concept is the words and feelings you use to describe yourself

Self Esteem is the EVALUATION you give to these words and feelings

 

Concept is stable set of perceptions you hold of yourself

Esteem involves evaluations of self-worth based on other people's perspectives; i.e. how they FELT about these qualities

Term
Big 5 Personality Traits
Definition

Extroverted versus Introverted

Agreeable versus Antagonistic

Open versus Not Open

Neurotic versus Stable

Conscientious versus Undirected

 

Term
Public versus Private Self
Definition

Perceived self:  Who you believe yoruself to be in moments of self-reflection

Presenting self: the way you want others to view you

Term
Socialization and the self concept
Definition
Reflected Appraisal: each of us develops a self-concept that reflects the way we believe others see us
Term
Ego Busters and Ego Boosters
Definition
Really?  Next
Term
Cognitive Conservatism
Definition

sek and attend to information that conforms to existing self-concept

 

This causes us to seek out people who support our self-concept

Term
Self-fulfilling prophecy
Definition
You think a way, make a BEHAVIOURAL decision, and when the action occurs, you blame the fact that you knew event would occur
Term
Perception Process
Definition
Selection
Organization
Interpretation
Negotiation
Term
Selection
Definition

Things that stand out: Intense stimuli, repeated, and change in stimuli, our motives also help us select

 

Term
Organization
Definition
Once we select things to notice, we organize/classify them.
Schema: categories we use to organize people/things
Term
Stereotyping
Definition
Categorizing people on the basis of an easily recognizable characteristic; ascribing a set of characteristics to represent most or all members of a category, apply the set of characteristics to any member of the group
Term
Interpretation
Definition

Making sense out of what we've organized

Factors include degree of involvement, personal experiences, assumptions about human behavior, epectations, knowledge, self-concept, and relational satisfaction

Term
Negotiation
Definition

Other people's perceptions influence our own

It becomes shared story making

Think of "When Harry Met Sally"

Term
Punctuation
Definition
determination of cause and effect in a series of interactions
Term
Empathy
Definition
ability to re-create another person's perspective
Term
Sympathy
Definition
view the other person's perspective from YOUR point of view
Term
Self-Serving Bias
Definition
We tend to judge oursleves in the most generous terms possible
Term
Halo Effect
Definition
Usually related to appearance, once we have a positive impression of someone, they can do no wrong
Term
Golden Rule versus Platinum Rule
Definition
Golden Rule is about what YOU want, and treat them that want, Platinum is about how THEY want, and treat them that way
Term
Differences between primary and secondary emotions
Definition

Primary are emotions we are born with (re: anger, joy, fear, sadness)

Secondary require awareness of self and others, and develop later in life.

Term
Differences between Facilitative and Debilitative Emotions
Definition

Facilitative emotions: contribute to effective functioning, and Debilitative detract from effective functioning

Intensity, fear can both be examples.

Term
Fallacies of debilitative emtions
Definition

The fallacy of perfection - "We are al hopelessly flawed"

The fallacy of approval

The fallacy of shoulds - Self-imposed or imposed on others

The fallacy of overgeneralization

The fallacy of causation

The fallacy of catastrophic expectations

The fallacy of helplessness

 

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