Term
| ...there is no communication of self" |
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Definition
"If there is no communication..
(Centrality of Communication)
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Term
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Definition
What species has the most complex form of communication?
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Term
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Definition
Allows us to coordinate with other people
(Centrality of Communication) |
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Term
| Happy people communicate better |
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Definition
What effect does happiness have on communication?
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Term
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Definition
What percent of doctors graduated in the lower half of their class?
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Term
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Definition
Poor communication leads to...
(Centrality of Communication) |
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Term
| Importance of the first exchange |
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Definition
"First impressions are lasting impressions"
(Centrality of Communication) |
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Term
Proximity
Appearance
Utility
Loneliness |
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Definition
Four reasons why people talk
(Centrality of Communication) |
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Term
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Definition
People meet and talk to each other because they are close to each other; often predicts relationships/ long distance relationships
(Centrality of Communication) |
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Term
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Definition
People meet and talk because they have attraction towards one another
(Centrality of Communication) |
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Term
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Definition
People talk and meet because they may be useful to each other
(Centrality of Communication) |
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Term
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Definition
People meet and talk because they are the only other person they can associate themselves with
(Centrality of Communication) |
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Term
Managing an Impression
Reduce Uncertainty
Levels of Prediction |
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Definition
Why do we say what we do?
(Centrality of Communication) |
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Term
we...
have good BS & tell the good and not the bad |
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Definition
In order to manage an impression...
(Centrality of Communication) |
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Term
| really try and figure out who we are talking to, see if the conversation 'feels right', and try to figure out the specifics |
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Definition
In order to reduce uncertainty we...
(Centrality of Communication) |
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Term
Social
Cultural
Interpersonal |
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Definition
3 levels of predictions
(Centrality of Communications) |
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Term
| we have no way of knowing whether something changes from culture to culture, or if something may be offensive |
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Definition
why shouldn't we base our predictions off of our cultural observations?
(Centrality of Communication) |
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Term
| People are described by what they do, not who they are |
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Definition
Why is it that once people are put in a social class, it seems to stick?
(Centrality of Communication) |
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Term
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Definition
The point at which you know someone so well, you can separate them from other people and social classes
(Centrality of Communication) |
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Term
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Definition
Once at the interpersonal level, if you stop talking...
(Centrality of Communication) |
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Term
Even when you aren't talking, you are giving off a vibe
ex: silent treatment = pissed off |
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Definition
why can you not not communicate?
(propositions about communication) |
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Term
| because meanings are in people |
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Definition
Why does every person answer a simple question differently?
(propositions about communication) |
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Term
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Definition
"Meanings are in people, not in words"
What are two origins of meaning in people?
(propositions about communication) |
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Term
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Definition
ex: a girl expects that everyone believes that the words 'i love you' are serious
(propositions about communication) |
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Term
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Definition
John, said Mary, go home
John said Mary, go home
The way these two differ is due to...
(propositions about communications) |
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Term
You cannot not communicate,
Meanings are in people,
communication is irreversible,
communication is functional,
communication is learned,
communication is a tool,
communication is both intentional and unintentional,
communication is contextual,
communication has both content and relational aspects,
communication = relationship |
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Definition
| 10 Propositions About Communication |
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Term
| Communication is Irreversible |
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Definition
Once you say it, it's there forever
(propositions about communication) |
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Term
Giving/Receiving information
Persuading/influencing
Affinity
Entertainment |
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Definition
Four characteristics of functional communication
(propositions about communication) |
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Term
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Definition
We build relationships by the way we communicate
(propositions of communication) |
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Term
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Definition
It's fun to interact with people!
(propositions of communication) |
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Term
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Definition
Propostition dealing with positive reinforcement
(propositions about communication) |
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Term
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Definition
Ex: just because you know what a penny looks like, doesnt mean you could draw it... you see things but maybe don't comprehend every detail
(propositions about communication) |
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Term
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Definition
The more you use it, the better at it you will be
(propositions about communication) |
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Term
communication
is both
intentional and unintentional |
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Definition
Making someone a gift, and then seeing them point out the flaws helps us realize that...
(propositions about communication) |
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Term
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Definition
Intentions match =
(propositions about communication) |
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Term
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Definition
Intentions do not match =
(propositions about communication) |
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Term
physical
and
psychological |
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Definition
The idea that communication is contextual deals with which two contexts?
(propositions about communication) |
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Term
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Definition
"Is this person in the right mood?"
(propositions about communication)
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Term
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Definition
"How will they interpret this?"
(propositions about communication) |
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Term
Communication has
both content and relational aspects |
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Definition
Ex: A teacher tries to communicate a topic but it is obvious that they have no interest in it
(propositions about communication) |
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Term
| Interpersonal Communication Theory |
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Definition
| the process whereby one stimulates meaning in the mind of another through verbal and/or nonverbal means; whatever is really happening, you can't stop it |
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Term
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Definition
questions that stimulate meaning
ex: is a leaf really a leaf after it falls from a tree? |
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Term
Hyperdermic
Needle
Theory of
Communication |
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Definition
If you see it, you will become it
ex: children watching the simpsons will disrespect their father |
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Term
| We use as many channels as possible to communicate our message |
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Definition
| Verbal and nonverbal communication work together because... |
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Term
Source
Forgotten Component
(Noise)
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Definition
| What is the order of the model of communication? |
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Term
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Definition
| ex: hearing someone chewing gum |
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Term
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Definition
| ex: thinking about what you're gonna wear tonight during your test |
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Term
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Definition
| a message is relayed from person to person, but each time the message is relayed it is distorted little by little |
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Term
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Definition
| a poor way of communicating important messages |
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Term
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Definition
| what do smart communicators do to help them remember better? |
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Term
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Definition
| what do good communicators try to get the receievers to do? |
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Term
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Definition
| putting sequences in 3s to help you remember |
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Term
organize your message,
know your purpose in communicating,
tell someone what to remember,
chunk what is important |
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Definition
| In order to ensure message quality, you need to... |
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Term
| If a receiver does not understand it the first time, they will most likely not understand the second time unless the question/statement is rephrased differently |
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Definition
Why is it important to use redundancy? |
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Term
| state the main points and force the receivers to listen to the more important material being taught |
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Definition
| Good slideshows eliminate seductive details in order to... |
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Term
Tell -
Show -
Do -
Respond |
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Definition
Effective communicators use this 4 step process... |
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Term
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Definition
a category system for storing information |
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Term
selective exposure
selective attention
selective perception
selective retention |
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Definition
four different kinds of selectivity
(selectivity) |
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Term
Involvement
Proximity
Utility
Reinforcement |
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Definition
Four parts of Seletive Exposure |
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Term
Novelty
Concreteness
Less Competing Stimuli
Momentum
Utility |
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Definition
Five parts of Selective Attention |
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Term
Understand Biases
Reduce Ambiguity
Use Redundancy
Focus on Listener's Needs
Need for Efficacy |
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Definition
Five parts of Selective Perception |
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Term
Redundancy & Repetition
Utility
Primacy/Recency
Salience
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Definition
Four parts of Selective Retention |
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Term
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Definition
| when we are a part of something, we are most interested in it and want to know more about it! |
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Term
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Definition
| ex: a less popular tv show will air after a popular tv show in hopes that people wont change the channel |
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Term
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Definition
we expose ourselves to people we feel will be useful |
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Term
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Definition
We don't expose ourselves to things that make us feel bad |
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Term
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Definition
New things get your attention, Old things don't get your attention |
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Term
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Definition
we like to see what is actually going on |
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Term
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Definition
we pay more attention where there is less competition |
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Term
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Definition
once you start paying attention, you keep paying attention, and vice versa |
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Term
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Definition
Our self-interests shape what we see and hear |
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Term
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Definition
create all sorts of misunderstandings |
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Term
need for control
need for inclusion
need for affection
need for efficacy |
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Definition
What four things are important in focusing on the listeners needs? |
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Term
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Definition
| like to have a sense of control in our lives |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| everyone wants to believe that what they do matters |
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Term
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Definition
often remember the first and the last, but the middle fades out |
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Term
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Definition
might not be as interesting/useful, but you remember it because you've never thought about that before |
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