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Consists of statements that have more than one commonly accepted definition |
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Gain thier meaning by comparison Ex. Slow, smart, stupid, short and long Ex. probable, good chance |
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Refers to specific things that people say or do |
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Govern the grammar of language: the meaning of a statements * The syntax |
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Govern the use and meaning of a statement how to interpret messages in a given context |
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Term Communication Reasearch call the process of adapting one's speech style to match that of others |
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POWERLESS SPEECH MANNERISMS |
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Ex. Hedges: I'm kinda disappointed" Hesitations: " Uh can you hold a minute?" Intensifiers " I'm not very hungry" Polite Forms: "Excuse me sir.." Tag Questions: 'It's about time we started, isn't it"? Discalimer (Qualifier): " I'm not really sure but.." Rising inflections: talk as if asking a questions |
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Communicators use this when they want to set themselves apart from another person's communication styls. |
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Describes something but actually announces the speaker's attitude toward a particualr subject Ex. Approve Disapprove thrifty cheap |
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replace the personal pronoun "I" with the less immediate word "it" Ex. "It bothers me when you are late" Users want to avoid responsibility for ownership of message |
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ex. " You're really a great person, but I think we ought to stop seeing each other." Often is a strategy for wrapping the speakers real but unpleasant message to another person - "Save Face" strategy |
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Sincere requests for information ex "What are we having for dinner? -- may mean "I want to eat out or want to get a pizza" Is an indirect way of communicating that would be difficult to address head on |
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I AND YOU LANGUAGE STATEMENTS |
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"I" is a way of accepting responsibility. "You" expr4esses a judgment or the other person |
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One way to avoid "I" language which advocates responsibilty for both speaker and receiver of the message |
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Generally value using language to express thoughts, feelings, and ideas as clearly and logically as possible Ex. US, Europe, Canada |
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Use language to maintain social harmony. Rather than upset others by speaking clearly. Ex. Asia, S.America, Africa |
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Thoery that the worldview of a culture is shaped and reflected by the language its members speak Ex. Eskimos, and many ways to call "snow" |
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observed that the langage spoken by Native American Hopi Indians represents a view of reality that is differnet from that of more familiar tongues. |
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Messages that are expressed b nonliguistic means -Body, face, dimensions of spoken word (pitch, rate, volume, etc.) |
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Redirecting instructions through non-verbal means Ex. saying "north", then pointed to the direction |
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nonverbal behaviors matcfh the thoughts and emotions that the communicators is expressing linguistically Ex. saying "Thank You" can mean differntly depending on the type of nonverbal messages that go with it |
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Useful when communicators are reluctant to express thier feelings in words. Ex. Yawn= bored, Thumbs down= no mercy |
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Emphasize a certain idea in oral messages Ex "It was your idea" |
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Influence the flow of verbal communication Ex. nodding while saying "I understand" |
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Mixed messages. or the oppossite of what an individual meant to say Ex. Somone veins bulging out while saying "angry, no I'm freaking hungry" |
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Deception, double message of an intent message Ex. Example somone lying and stuttering to show that he/she is lying |
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Body position and motion, posture, gesture, facial expressions, and eye contact |
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The degree to which we face toward or away from someone with our body, feet, and head. |
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Position of the body while talking, standing, reading. Changes depending the type of activity that person is doing |
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Movements of the hands and arms |
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Gestures that are most common Ex. While giving directions orally, an individual is pointing gesturing physically how to get there |
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deliberate nonverbal behaviors that have a precise meaning, known virtually to everyone within a particular culture group. Ex. In N. AM, waving="hello, or bye" |
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Unconscious body movements in iresose to the environment Ex. Shivering while it's cold |
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Self-touching, often shows discomfort Ex. Hands shaking during an interview |
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Quick flashes or nonverbal response Ex, when somene says hello, that person's left eye always blinks |
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Social scientist use term to describe nonverbal, vocal messages Ex. Emphasizing this in a sentence, "This is a great book!" |
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Social scientist use word to describe the study of touching |
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Study of the wa people and animals use space |
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Personal space is the invisible bubble we carry around as an extension of our physical being |
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Describe the stud of how humans use and structure time Ex. Monochronic: American, Europeans emphasize doing things on time Ex. Polchronic: S. Am, Arabs more flexible schedules, many taks can be done at the same time |
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