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International Marketing
Test 3 (Ch 8,9,10)
87
Marketing
Undergraduate 4
10/28/2011

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Term
Export Selling involves:
Definition
selling the same product, at the same price, with the same promotional tools, in a different place
Term
Export marketing involves:
Definition
tailoring the marketing mix to international customers
Term
What are some potential export problems?
Definition
logistics, legal procedure, servicing exports, sales promotion foreign market intelligence
Term
The top 2008 US apparel market by exporting country are:
Definition
China, India, Mexico
Term
What are some government programs that support export?
Definition
Tax incentives, subsidies, governmental assistance, free trade zone
Term
What are some government actions to discourage imports and block market access?
Definition
tariffs(rules, rates & regulations), import controls, nontariff barriers(NTB) like quotas, discriminatory procurement policy, arbitrary monetary policies, restrictive regulations
Term
Tariff system (single-column tariff)
Definition
simplest type of tariff, schedule of duties in which rate applies to imports from all countries on the same basis
Term
Tariff system (two-column tariff)
Definition
general duties plus special duties apply
Term
Customs duties-ad valorem duty
Definition
expressed as percentage of value of goods
Term
Customs duties-specific duty
Definition
expressed as specific amount of currency per unit of weight, volume, length, or other units of measurement
Term
Customs or mixed duties
Definition
apply both ad valorem and specific on the same items
Term
What is anti-dumping duties
Definition
dumping is the same of merchandise in export markets at unfair prices. Special import charges equal to the dumping margin
Term
Exports can be handled:
Definition
as a part time activity performed by domestic employees, through an export partner or department or through an export department w/in an international division
Term
Foreign purchasing agent
Definition
operates on behalf of the buyer, acts as the principal
Term
export broker
Definition
brings the buyer and seller together. no title or responsibility
Term
export merchants
Definition
aka Jobber. seeks out market opportunities in one country and then fins the goods to sell from another country, i.e. apparel
Term
export management
Definition
independent intermediary who acts as exporty department for 2 or more manufacturers to export. distributes, purchases and resells goods
Term
manufacturer's export agent
Definition
can act as export distributor but no export department and limited number countries
Term
export distributor
Definition
assumes money risk, represents multi-manufacturers, has exclusivity, commission pay
Term
export commission rep
Definition
no money risk, markets defined by manufacturer, works with multi-accounts
Term
cooperative exporter
Definition
"MOTHER HEN" part of another manufacturer and represents others
Term
freight forwarder
Definition
logistical specialists aka travel agents for freight
Term
factors that affect sourcing
Definition
management vision, factor costs and conditions, customer needs, logistics, country infrastructure, political risk, exchange rate, availability and convertibility of local money
Term
Direct market representation
Definition
adv-control and communications
Term
independent intermediaries representation
Definition
adv-best for situations with small sales volume
Term
how to pick what strategy should be used?
Definition
it depends on vision, attitude toward risk, available investment capital, how much control is desired
Term
licensing
Definition
a contractual agreement whereby one company (the licensor) makes an asset available to another company (the licensee) in exhange for royalties, license fees, or some other form of compensation
Term
adv of licensing
Definition
provides additional profitability w/ little initial investment, provides mehto of circmventing tariffs, quotas and other export barriers, attractive ROI, low costs to implement with minimal risk
Term
dis of licensing
Definition
limited participation, return from marketing may be lost, lack of control, licensee may become competitor, licensee may exploit company resources
Term
contract manufacturing
Definition
company provides technical specifications to a subcontractor or local manufacturer, allow company to specialize in product design while contractors accept responsiblitity for manufacturing facilities
Term
franchising
Definition
contract between a parent company-franchisor and a franchisee that allows the franchisee to operate a business developed by the
Term
top target countries for US investment
Definition
United Kingdom, Canada, The Netherlands
Term
Top foreign countries investing in the US
Definition
United Kingdom, Japan, The Netherlands
Term
investment
Definition
partial or full ownership of operations outside of home country
Term
Joint ventures
Definition
entry strategy for a single target country in which the partners share ownership of a newly created business entity; usually consists of one local partner and one foreign partner
Term
adv of joint ventures
Definition
share risk, opportunity to achieve synergy, maybe only way to enter market
Term
dis of joint ventures
Definition
requires more investment than licensing, must share rewards, requires strong coordination, potential conflict, partner may become competitor
Term
Greenfield operations
Definition
going out into a green field and building a new plant from scratch
Term
brownfield investment
Definition
going from a dirty business(coal, chemicals) to a clean business
Term
evergreen contract
Definition
self-renewing contract
Term
what are other possible terms for global strategic partnerships (GSP)
Definition
collaborative agreements, strategic alliances, strategic international alliances, global strategic partnerships
Term
GSP
Definition
a linkages between companies from different countries to jointly pursue a common goal
Term
5 attributes of true GSP
Definition
two or more companies develop a joint long-term strategy, relationship is reciprocal, partners' vision and efforts are global, relationship is horizontal lines, participants retain national and ideological identities
Term
Success factors of GSP-mission
Definition
successful GSPs create win-win situations, where participants pursue objectives on the basis of mutual need or advantage
Term
Success factors of GSP-strategy
Definition
strategy must be thought out up front to avoid conflicts
Term
Success factors of GSP-governance
Definition
discussion and consensus must be the norms. partners must be viewed as equals
Term
Success factors of GSP-culture
Definition
personal chemistry and shared sets of values
Term
Success factors of GSP-organization
Definition
innovative structures and designes to offset the complexity of multi-country mgmnt
Term
Success factors of GSP-management-
Definition
divisive issues need to be identified in advance, unitary lines of authority must be clear
Term
what are 4 common problem areas with alliances with asian competitors
Definition
each partner had a different dream, each must contribute to the alliance and degree that justifies the alliance, differences in mgmt philosophy, expectations and approaches, no corporate memory
Term
Keiretsu
Definition
large entities that come together (families) and work together to keep business in family
Term
Chaebol
Definition
composed of dozens of companies, centered around a bank or holding company, and dominated by a founding family
Term
Keiretsu
Definition
inter-business alliance or enterprise groups in which business families join together to fight for market share. "cartels that have gov't blessings"
Term
Horizontal Keiretsu
Definition
intra-group relations
Term
Vertical Keiretsu
Definition
consists of supply and distribution
Term
Chaebol
Definition
composed of dozens of companies centered around a bank or holding company, and dominated by a founding family
Term
Digital Keiretsu
Definition
alliances between companies in several industries that are undergoing transformation and convergence
Term
relationship enterprise
Definition
grouping of firms in different industries and countries held together by common goals to encourage them to act as a single firm
Term
country and market concentration
Definition
targeting a limited number of customer segments in a few countries
Term
country concentration and market diversification
Definition
serves many markets in a few countries
Term
country diversification and market concentration
Definition
company seeks out world market for product
Term
country and market diversification
Definition
corporate strategy of a global, multi-business company
Term
Product
Definition
Good, service or idea
Term
tangible vs. intangible attributes
Definition
tangible are physical while intangible are not, such as status or a company's reputation
Term
brand
Definition
bundle of images and experiences in the customer's mind, a promise made by a particular company about a particular product, DIFFERENTIATION between competing products
Term
Brand image
Definition
the sum of impressions about a brand
Term
brand equity
Definition
the added value that accrues to a product as a result of investments in the marketing of the brand; an asset that represents the value created by the relationship between the brand and customer over time
Term
what determines brand equity?
Definition
user loyalty, awareness, market share, etc
Term
local products/brands
Definition
brands that have achieved success in a single national market, represent the lifeblood of domestic companies, entrenched local products/brands can be a significant competitive hurdle to global companies
Term
international products/brands
Definition
offered in several markets in a particular region
Term
global product
Definition
meet the wants and needs of the global market and are offered in all world regions
Term
global brands
Definition
have the same name and similar image and positioning throughout the worlds
Term
combination or tiered branding
Definition
allows marketers to leverage a company's reputation while developing a distinctive identity for a line of products. Combine corporate name with a product brand
Term
co-branding
Definition
features two or more different companies or product brands in product packaging or advertising (coke and nutrasweet)
Term
brand extension
Definition
brand acts as an umbrella for new products
Term
Malow's hierarchy of needs
Definition
(bottom-to-top) physiological, safety, love/belonging, esteem, self-actualization
Term
Worlds most valuable brands, 2010
Definition
Apple, Google, IBM
Term
asian hierarchy of needs
Definition
(botom-to-top) physiological, safety, affiliation, admiration, status
Term
product extension
Definition
offering a product virtually unchanged in markets outside of home country
Term
product adaptation
Definition
changing elements of design, function, and packaging according to needs of different country markets
Term
product creation/invention
Definition
developing new products for the world market
Term
product invention
Definition
product and message that is newly created, important for reaching mass markets in less industrialized nations and certain segment industrialized countries
Term
NIH
Definition
not invented here - syndrome means managers ignore the advancements of subsidiaries overseas
Term
An error in choosing a strategy
Definition
managers impose policies upon subsidiaries because they assume what is right for customers in one market is right in every market
Term
how to choose a strategy
Definition
consider the product, the market and the cost
Term
when to test a new product
Definition
whenever a product interacts with human mechanical, or chemical elements b/c there is the potential for a surprising and unexpected incompatibility
Term
how to test a new product
Definition
could simply be observing the product being used within the market.
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