Term
What are the two characteristics of strategies that firms should persue. |
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Definition
- Profitability- the rate of return the firm makes on its invested capital
- Profit growth- the percentage increase in net profits over time.
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Term
What are the four ways a firm can increase profit growth and profitability? |
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Definition
- Add Value and Increase Prices
- Lower cost
- Sell more in existing markets
- Expand internationally
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Term
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Definition
The difference in the price a firm can charge for the product and the costs of producing that product. |
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Term
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Definition
The value of a product to the customer minus the price per unit.
The greater the consumer surplus, the greater the value for the money the consumer gets. |
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Term
Two ways profits can be increased |
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Definition
1. Differentiation strategy-add value so ppl will pay more.
2. Low Cost Strategy- lower the cost. |
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Term
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Definition
Micheal Porter says that firms need to choose one of the two strategies, then organize operations to support it. |
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Term
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Definition
focuses on lowering production costs |
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Term
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Definition
focuses on increasing the attractiveness of a product |
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Term
How can international firms increase their profits? (4) |
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Definition
1.Expand to sell in international markets
2.create value in places where it is most efficient
3.serve the global market from one location
4.Take skills from other countries and use them throughout the firm |
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Term
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Definition
skills within the frim that competitors cannot easily match or imitate |
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Term
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Definition
economies that arise from performing a value creation activity in the best location for that activity, no matter where. |
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Term
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Definition
The reductions in unit cost achieved by producing a large volume of a product. |
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Term
How can managers utilize subsidiary skills? (4) |
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Definition
1. know that valuable skills can arise anywhere in the firms global network
2. Design something to encourages employees to learn new skills.
3.Have a process for knowing when new skills have been created.
4. Act as facilitators to transfer skills withing the firm.
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Term
What are the two types of pressures that exist in the global marketpalce. |
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Definition
1. Pressures for cost reductions Force the firm to lower unit cost
2. Pressures to be locally responsive
Require the firm to adapt its product to meet local demands.
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Term
When are pressures for cost reductions greatest? (4) |
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Definition
1. In places where commodity type products are made where price is the main competitive weapon
2. When local competitors are based in low cost locations
3. Where there is persistent low cost capacity.
4. Where consumers are powerful and face low switching costs. |
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Term
When are pressures for local responsiveness greatest? |
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Definition
1. Consumer tastes and preferences differ between countries
2. Differences in traditional practice and/or infrastructure.
3. Difference in distribution channels
4. Host government demands. |
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Term
What are the four basic strategies to compete in international markets? |
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Definition
1. Global Standardization
2. Localization
3. Transnational
4. International |
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Term
Explain the strategies according to cost reduction and local responsiveness. |
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Definition
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Term
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Definition
Increase profitability and profit growth by reaping the cost reductions from economies of scale, learning effects, and location economies.
-Goal is to pursue a low cost market on a global scale. |
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Term
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Definition
Increase profitibility by customizing goods or services so that they match tastes and preferences in different markets.
-Adjust to the people |
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Term
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Definition
Tries to simultaneously achieve low costs through location economies, economies of scale, and learning effects. |
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Term
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Definition
Takes products first produced for the domestic markey and sell them internationally with only minimal local customization. |
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Term
Organizational Architecture |
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Definition
The totality of a firm's organization including:
1. Organizational Structure
2. Control Systems and incentives
3. Processes, Organizational Culture, and People |
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Term
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Definition
- Formal division of the organization into subuinits
- Location of decision making strategies in that structure.
- establish mechanisms to coordinate the activities of the subunits.
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Term
Control Systems and Incetives |
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Definition
Control Systems-metrics used to measure preformance in subunits
Incentives-devices for rewarding managerial behavior |
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Term
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Definition
how decisions are make and how work is performed in the organization |
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Term
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Definition
norms and values that are shated amonf the employees of an organization |
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Term
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Definition
the employees and the strategy use to recruit, compensate, and retain them The type of ppl they are in terms of skill, values, and orientation |
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Term
What 3 things can a firm do to be the most profitable? |
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Definition
1. The organizational architecture must be internally consistant.
2. The organizational architecture must fit the strategy.
3. The strategy and architecture must be consistant with competitive conditions. |
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Term
What are the 3 dimentions of organizational structure? |
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Definition
1. Vertical Differentiation
2. Horizontal Differentiation
3. Integrating Mechanisms |
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Term
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Definition
Determines where decision making power is concentrated
Centralized
Decentralized |
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Term
Centralized Decision Making |
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Definition
-facilitates coordination
-ensures decisions are consistant with objectives
-allows managers to make changes happen
-avoids duplication of activites |
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Term
Decentralized Decision Making |
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Definition
-releaves the burden of centralized decision making
-has been shown to motivate individuals
-permits greater flexability
-can result in better decisions
-can increase control |
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Term
Horizontal Differentiation |
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Definition
how the firm divides into sub-units. Usually based on function, type of business, or geographics. |
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Term
Product Divisional Structure |
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Definition
each division is responsible for a distinct product line |
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Term
International Divisional Structure |
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Definition
When firms expand they often group all their international activities into an international division. |
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Term
World Wide Product Division Structure |
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Definition
Divides into divisions for each product |
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Term
World wide area structure |
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Definition
divides it into geographic areas |
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Term
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Definition
tries to minimize the limitations of the worldwide area structure and the worldwide product divisional structure. |
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Term
Integrating Mechanisms for subunits |
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Definition
mechanisms for acheiving coordination between subunits within and organization |
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Term
The four types of control systems. |
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Definition
1. Personal Controls
2. Bureaucratic Controls
3. Output Controls
4. Cultural Controls |
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Term
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Definition
personal contact with subordinates
Mostly used in small firms |
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Term
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Definition
a system of rules and procedures that directs the actions the action of subunits |
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Term
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Definition
setting goals for subunits to achieve and expressing those goals in terms of objective performance metrics |
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Term
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Definition
exist when employees buy into the norms and value systems of the firm |
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Term
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Definition
devices use to reward behavior |
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Term
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Definition
the values and norms hat employees are encouraged to follow |
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Term
Four things an organizational culture can be maintained through |
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Definition
1. Hiring and promotional practices
2. Reward strategies
3. Socialization processes
4. Communication strategies |
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Term
Three main questions to ask when expanding internationally. |
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Definition
1. Which market to enter
2. When to enter them and on what scale
3.Which entry mode to use. |
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Term
Some factors that affect the choice of entry mode |
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Definition
transportation costs
trade barriers
political risks
economic risks
costs
firm strategy |
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Term
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Definition
Attractive-when the product in question is not widley available and satisfies an unmet need
Undesirable-politically unstable, mixed or command economies, excessive borrowing
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Term
When should a firm enter a market? |
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Definition
1. Early- the firm enters a foreign market before other foreign firms
2. Late- the firm enters the market after firms have already established themselves in the market |
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Term
Why enter a market early? |
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Definition
The first mover advantage
-have a strong brand name
-build sales volume ahead of rivals
-creat switching costs to tie customers into products |
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Term
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Definition
First mover DISadvantages
Pioneering costs-when the foreign market is so different than home that it takes a long time and money to learn it. |
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Term
Six ways to enter a foreign market |
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Definition
1. Exporting
2. Turnkey Projects
3. Licensing
4. Franchising
5. Joint Ventures with host country
6. Wholly owned subsidiary |
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Term
Exporting
advantage, disadvantage |
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Definition
A) avoid cost of establishing local manuf. operations, help firm achieve experience curve and location economies
B) many other cheaper locations, transport cost and tarrifs, agents in foreign country may not act in your best interest |
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Term
Turnkey
define, advant, disadv. |
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Definition
1. contractor handles everything for the foreign client like training and operating. Hand a key over to a fully operating firm
2. earn returns from the know how, less risky than the FDI.
3.firm has no long term interest in the country, may create a competitor, giving away competitive advantage. |
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Term
Licensing
define, adv, disadv |
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Definition
1. patens, inventions, designs, copyrights
2. avoid develop costs, avoid barriers to investment
3. No tight control for experience curve and location economies, limited strategic moves across countries, assest could be lost |
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Term
Franchising
define, adv, disadv |
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Definition
1. not only sells intangibles, but insists they agree to strict guidelines (service firms)
2. avoid risk of opening in foreign market, quickly build global presence
3. Can't take profits from one branch to help another, too far to detect poor quality. |
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Term
Joint Ventures
define, adv, disadv |
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Definition
1. Firm is jointly owned by two or more independant firms
2. benefit from partner's knowledge, costs and risks shared
3. give control to tech to their partner, conflict or battles if goals change. |
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Term
Wholly Owned Subsidiary
define, adv, disadv |
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Definition
1. the firm owns 100% of the stock
2. lower risk of losing control over core competencies, gives them tight control in diff countries
3. firms bears the full cost or setting up |
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Term
Green field is best used if... |
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Definition
the firm needs to transfer embedded competencies, skills, routines, and culture. |
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Term
Acquisition is better when... |
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Definition
there are well established comptetitors or global competitors interested in expanding |
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Term
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Definition
cooperative agreements between potential or actual competitors. |
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Term
A sucessful strategic alliance includes... |
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Definition
1. Partnet Selection
2. Alliance Structure
3. The manner in which the alliance is managed |
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Term
Human Resource Management |
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Definition
The activities an organization carries out to utilize its human resources effectively |
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Term
What is the role of HMR in international firms? |
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Definition
It can help the firm reduce costs of value creation and add value by better serving customer needs. |
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Term
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Definition
the selection of employees who have the skills required to perform a particular job. |
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Term
Three main approaches to staffing policy |
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Definition
1. Ethnocentric
2. Polycentric
3. Geocentric |
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Term
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Definition
fill key management positions with parent country nationals |
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Term
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Definition
recruit host country nationals to manage subsidiaries in their own country, and parent country nationals at HQ |
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Term
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Definition
seek the best people regardless of nationality for key jobs. |
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Term
Why choose ethnocentric
adv and disadv |
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Definition
+ Overcomes lack of qualified managers in host nation, unified culture, transfer core competencies.
-Produces resentment in host country, can lead to cultural myopia. |
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Term
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Definition
A firms failure to understand host country cultural differences and require different approaches to mrkt and mgt. |
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Term
Why choose polycentric?
adv and disadv |
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Definition
+Alleviates cultrual myopia, inexpensive
-Limits career mobility, isolates HQ from foreign subsidiaries |
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Term
Why choose geocentric?
Adv and disadv |
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Definition
+ uses HR efficiently. helps build strong culture and informal mgt networks
- National immigration policies may limit implementations, expensive |
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Term
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Definition
Premature return of an expatriate manager to his or her home country. |
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Term
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Definition
Citizen from one country sent to another to work.
-Used in firms who use ethnocentric or geocentric strategy. |
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Term
Main reasons for expatriate failure. |
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Definition
-Their spouse cannot adapt
-Their inability to adjust
-Family related reasons
-Their personal or emotional maturity
-Cannot cope with large overseas responsibilities |
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Term
Four ways to reduce Expatriate failure. |
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Definition
1. Self orientation-their self esteem and self confidence
2. Others orientation- ability to interact with host country ppl
3. Perceptual Ability- understand why people of other countries behave the way they do.
4. Cultural toughness- ability to adjust to the posting |
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Term
Why is a global mindset important? |
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Definition
mgih be the fundamental attribute of a global manager. |
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Term
Three types of training for expatriate managers. |
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Definition
1. Culture training- appreciation for the host country
2. Language training- Learn other languages
3. Practical training- help ease life for expatriate and family in the host country |
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