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Innovation MGMT323
notes on innovation mgmt323
17
Management
Undergraduate 3
05/03/2010

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Term
Innovation
Definition
are changes in the way we do things or the way actual products are made
Term
Technology
Definition
are the methods used to transform resource into skill
Term
Technology Life Cycle 3 phases
Definition
early problems
emergence of a dominant design
dev slows as upper limit of design ismet
Term
Diffusion of Technology
Definition
innovators
early adopters
early majority
late majority
laggards
Term
Technology Leadership
Definition
is the ability to make tech and innovation an attractive option
Term
Benchmarking
Definition
is comparing an organizations practices and tech with other companies
Term
Sources of new Technology
Definition
internal dev
purchase of available tech
contracted
licensing
tech trading
research partnerships
acquisition of the owner
Term
CIO
Definition
chief information officer is responsible for research, dev, and implementation of technology with a functional orientation
Term
3M Rules for Innovative Culture
Definition
Set goals for innovation
commit to research and dev
inspire and intrapreneurship
facilitate, don't obstruct
focus on the customer
tolerate failure
Term
Social Technical Systems
Definition
are systems which help adapt workers to new technology
Managers can 'deskill' workers
Or can train workers to master their tech
Term
Tyranny of the 'or'
Definition
belief that outcomes must be A or B
Term
Genius of the 'and'
Definition
being able to achieve multiple things simultaneously
Term
Shared Leadership
Definition
allows change, supporters and implementers are required to cooperate for success
Term
Change Agents
Definition
are people who create change
Ken Kutaragi of Sony
VCR Walkman PlayStation
Term
People Must be Motivated to Change 7 elements
Definition
interia
timing
peer pressure
self interest
misunderstanding
different assessments
management tactics
Term
7 Keys to Leading Change
Definition
urgency
coalition
vision and strategy
communicating the vision
empowering action
making gains into more change
anchoring new culture
Term
Sources of Complacency
Definition
oo much happy talk
denial
lack of feedback
measurement of wrong performance indexes
low overall performance standards
absence of a major crisis
too many visible resources
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