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person grounded in technology, fluent in business, and provides the important bridge between IT and the business |
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Enterprise Architecture (EA) |
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Definition
includes the plans for how an organization will build, deploy, use, and share its data, processes, and IT assets |
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identifies where and how important information, such as customer records, is maintained and secured. |
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exact copy of a systems information |
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ability to get a system up and running in the event of a system crash or failure and includes restoring the information backup. |
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computer system designed that in the event a component fails, a backup component or procedure can immediately take its place with no loss of service |
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backup in which the functions of a computer component (such as a processor, server, network, or database) |
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detailed process for recovering information or an IT system in the event of a catastrophic disater such as a fire or flood |
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seperate and fully equipped facility where the company can move immediately after a disater and resume buisness |
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seperate facility that does not have any computer computer equipment, but is a place where employees can move after a disater |
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disaster recovery cost curve |
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charts (1) cost of the organization of the unavailablilty of information and technology and (2) the cost to the organization of recoverying from a disaster over time. |
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Business continuity planning (bcp) |
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Definition
plan for how an orgnaization will recover and restore partially or completelyinterrupted critical function(s) within a predetermined time after a disater or extended disruption |
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Business continuity planning (bcp) |
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Definition
plan for how an orgnaization will recover and restore partially or completelyinterrupted critical function(s) within a predetermined time after a disater or extended disruption |
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Infrastructure architecture |
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Definition
includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization's goals |
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5 characteristics of a solid infrastructure architecture |
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Definition
1. Flexbility 2. Scalability- how well a system can adapt to increased demands. Capacity planning- determines the future It infrastructure requirements for new equipment and additional network capacity. 3.Reliability- ensures all systems are functioning correctly and providing accurate information. 4.Availiabilty- systems can be accessed by users. 5.Performance-how quickly a system performs a certain process or transaction. |
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how applicants integrate and relate to each other |
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capability of two or more computer systems to share data and resources, even though they are made by different manufacturers. |
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broad, general term that describes nonproprietary IT hardware and software made available by the standards and procedures by which their products work making it easier easier to integrate them |
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any products whose source code is made available for use or modification as users or other developers see fit |
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Service orineted archtiecture (SOA) |
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Definition
business-driven IT architectural approach that supports integrating a business as linked, repeteable tasks or services. Benefits include services, Interoperability, and Loose coupling |
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Extensible Markup Language (XML) |
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Definition
markup language for documents containing structured information. |
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capability of services to be joined on demand to create composite services or disassembled just as easily into their functional components |
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framework of dividing the resources of a computer into multiple execution enviornments. It is a way of increasing physical resources to maximize the investment in hardware. |
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Definition
"server virtualization" or "desktop virtualization" depending on the role of the virtualization system) is the ability to present the resources of a single computer as if a collection of seperate computers ("virtual machines") each with its own virtual CPUs, network interfaces, storage, and operating system |
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Definition
aggregation of geograhically dispersed computing, storage, and network resources, coordinated to deliver improved performance, higher quality of service, better utilization, and easier access of data. |
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Definition
raw facts that describe the characteristics of an event |
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data converted into a meaningful and useful context. |
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extent of detail within the information(fine and detailed or coarse and abstract). |
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transactional information |
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Definition
encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks. |
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encompasses all organizational information, and its primary purpose is to support the performing of managerial analysis tasks |
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Definition
immediate, up-to-date information |
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Definition
provide real-time information in response to query requests |
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Value of quality Information |
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Definition
1. Accuracy-are all the values correct? 2.Completeness- Are any of the values missing? 3.Consistency- Is aggregate or summary information in agreement with detailed information 4.Uniqueness-Is each transaction, entity,and event represented only once in the information? 5.Timeliness- Is the information current with respect to the business requirements? |
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Understanding the Costs of poor and good information |
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Definition
Using the wrong information can lead to making the wrong decision. Can cost time, money, and even reputations. Goods- can significantly improve the chances of making a good decision and directly increase an organization's bottom line |
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Definition
maintains information about various types of objects(inventory), events(transactions), people (employees) and places (warehouses) |
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hierarchical database network |
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Definition
information is organized into a tree-like structure that allows repeating using parent/child relationship in such a way that it cannot have too many relationships |
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Definition
flexible way of representing objects and their relationships. multiple parent and child records. |
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relational database model |
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Definition
type of database that stores information in the form of logically related two-dimensional tables |
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Definition
person, place, thing, transaction, or event about which information is stored |
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called fields or columns, are chacteristics or properties of an entity class |
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Definition
field(or group of fields) that uniquely identifies a given entity in a table |
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Definition
relational database model is a primary key of one table that appears as an attribute in another table and acts to provide a logical relationships between two tables |
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Definition
information deals with the physical storage of information on a storage device such as a hard disk |
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of information focuses on how users logically access information to meet their particular business needs |
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Definition
how well a system can adapt to increased demands |
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how quickly a system performs a certain processor transaction |
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duplication of information, or storing the same information in multiple places |
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measure of quality of information |
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are rules that help ensure the quality of information |
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relational integrity constraints |
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Definition
rules that enforce basic and fundamental information- based constraints |
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Business-critical integrity constraints |
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Definition
enforce business rules vital to an organization's success and often require more insight and knowledge than relational integrity constraints |
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database management system (DBMS) |
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Definition
software through which users and application programs interact with a database. directly and indirecly |
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Definition
allows seperate systems to communicate directly with each other |
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takes information entered into a given system and sends it automatically to all downstream systems and processes |
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takes information entered into a given system and sends it automatically to all upstream systems and processes |
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Definition
logical collection of information- gathered from many different operational databases- that supports business analysis activities and decision-making tasks |
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extraction, transformation, and loading (ETL) |
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Definition
which is a process that extracts information from internal and external databases, transforms the information using a common set of enterprise definitions, and loads the information into a data warehouse |
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Definition
subset of data warehouse information |
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Definition
common term for the representation of multidimensional information |
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information cleansing or scrubbing |
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Definition
process that weeds out and fixes or discards inconsistent, incorect, or incomplete information |
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Definition
process of analyzing data to extract information not offered by the raw data alone. begin at a summary inforation level (soarse granularity) and progress through increasing levels of detail (drilling down), or the reverse (drilling up). |
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ch.6 Telecommunication systems |
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Definition
enables the transmission of data over public or private networks |
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Definition
communications, data exchange, and resource-sharing system created by linking two or more computers and establishing standards, or protocols, so that they can work togehter |
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designed to connect a group of computers in close proximity to each other such as in an office building, a school, or a home. sare files, printers ect... |
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spans a large geographic area, such as a state, province, or country. |
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metropolitan area network (MAN) |
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Definition
large computer network usually spanning a city |
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Definition
uses Tcp/IP technology to transmit voice calls over long-distance telephone lines. Transmits over 10 percent of all phone calls in the us |
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virtual private network (VPN) |
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Definition
way to use the public telecommunication infrastructure (e.g. Internet) to provide secure access to an organization's network |
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Definition
private network, provided by a third party, for exchanging information through a high capacity connection |
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Definition
difference between the highest and the lowest frequencies that can be transmitted on a single medium, and it is a measure of the mediums capacity |
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Definition
generally refers to high speed internet connections transmitting data at speeds greater than 200 kilobytes per second(kbps), compared to 56 Kbps maximum speed offered by traditional dial-up connections |
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Definition
combines functions of a cell phone and a PDA in a single device |
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Definition
telecommunications industry specified that describes how mobile phones, computers, and personal digital assistants (PDA's) can be easily interconnected using a short range wireless connection |
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Definition
big microwave repeater in the sky; it contains one or more transponders that listen to a particular portion of the electromagnetic spectrum, amplyfying incoming signals and retransmitting them back to earth |
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Definition
uses the atmosphere as the transmission medium to send the signal to a microwave receiver |
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location-based services (LBS) |
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Definition
wireless mobile content services that provide location-specific information to mobile users moving from location to location |
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global positioning system (Gps) |
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Definition
constellation of 24 well-spaced satelites that orbit the earth and make it possbible for people with ground recievers to pinpoint their geographic location |
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geographic information system (GIS) |
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Definition
designed to work with information that can be shown on a map |
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wireless fidelity (wi-fi) |
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Definition
means of linking computers using infrared or radiosignals |
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Term
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Definition
Worldwide Interoperability for Microwave Access, is a telecommuniations technology aimed at providing wireless data over long distances in a variety of ways, from point-to-point links to full mobile cell type access |
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Radio frequency identification(RFID) |
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Definition
use active or passive tags in the form of chips or smart labels that can store unique identifiers and relay this information to electronic readers |
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Definition
creation of goods and services using the factors of production: land, labor, capital, entrepreneurship, and knowledge |
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Definition
describe all the activities managers do to help companies create goods. |
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Operations management (OM) |
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Definition
management of systems or processes that convert or transform resources(including human resources)into goods and services. |
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Definition
technical core, especially in manufacturing organizations, and is the actual conversion of inputs to outputs |
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Definition
difference between the cost of inputs and the value of price of outputs |
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strategic business units (SBUs) |
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Definition
several stand-alone businesses |
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Definition
long range planning such as plant size, location, and type of process to be used |
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Materials requirement planning (MRP)systems |
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Definition
use sales forcast to make sure that needed parts and materials are available at the right time and place in a specific company |
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Definition
focuses on producing goods and services as efficiently as possible within the strategic plan |
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Global inventory management systems |
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Definition
provide the ability to locate, track, and predict the movement of every component or material anywhere upstream and downstream in the production process |
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operational planning and control (OP&C) |
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Definition
deals with the day-to-day procedures for performing work, including scheduling, inventory, and process management |
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Inventory management and control systems |
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Definition
provide control and visibility to the status of individual items maintained in inventory |
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transortaion planning system |
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Definition
track and analyze the movement of materials and products to ensure the delivery of materials and finished goods at the right time, the right place, and the lowest cost. |
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Distribution management system |
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Definition
coordinate the process of transportating materials from a manufacturer to distribution centers to the final customers |
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Definition
1.Cost 2. Quality- product quilty and process quility 3.delivery 4.flexibility-ability of a company to offer a wide variety of products to its customers |
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Definition
consist of all parties involved, directly or indirectly in the procurement of a product or raw material |
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supply chain management (SCM) |
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Definition
management of information flows between and amoung stages in a supply chain to maximize total supply shain effectiveness and profitability. 4 componets include; strategy, partners, operation, logistic |
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Definition
ability to view all areas up and down the supply chain. |
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Definition
distorted product demand information passes from one entity to the next throughout the supply chain |
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Definition
generate demand forecasts using statistical tools and forecasting techniques. |
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supply chain planning (SCP) systems |
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Definition
use advanced mathimatical algorithms to improve the flow and effeciency of the supply chain while reducing inventory. depends on information for its accuracy |
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supply chain execution(SCE) systems |
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Definition
automate the different steps and stages of the supply chain. could be as simple as electronically routing orders from a manufacturer to a supplier |
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